Polkadot Plumbers Avis 

224
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quick response to problems and excellent, friendly communication via various team members. have used Polkadot for quite a few years and can recommend - they've completed electric and gas and other plu... Voir plus

Noté 5 sur 5 étoiles

Felix and Nick visited to fix a complicated leak coming from our flat. They were brilliant. Their communication was super clear, they worked quickly and cleanly and always kept me updated. They also d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent plumbers and a few days later provided an emergency electrician! After being messed around by Aspect plumbers (avoid did not solve the problem and charged more than Polka), Polka came ou... Voir plus

Noté 5 sur 5 étoiles

Really happy with the service from Jack (Polkadot Plumbers Ltd). Called them today because the gas boiler was making a strange clicking noise and Jack was able to fit us in at short notice. Diagnosed... Voir plus

À propos de l'entreprise

  1. Plombier

Informations provenant de diverses sources externes

We are a plumbing and heating business that serves Central and South London.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

224 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(224)

40 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Felix and Nick under promise and over deliver

Felix and Nick visited to fix a complicated leak coming from our flat. They were brilliant. Their communication was super clear, they worked quickly and cleanly and always kept me updated. They also did what is very rare with plumbers, they under promised and over delivered - would highly recommend

27 janvier 2026
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Réponse de Polkadot Plumbers

Thank you very much Alexander. Felix and Nick are delighted with the feedback and it was a pleasure working with you.

Noté 5 sur 5 étoiles

We had some plumbing and heating tasks…

We had some plumbing and heating tasks to tackle, and Polkadot took care of everything smoothly. They replaced our kitchen faucet, drain, and stopper, installed new wall-mounted radiators in the bathrooms, and ensured they functioned properly with clear usage instructions. They also unclogged the bathroom sink drains, changed the ring element in our boiler per the manufacturer's specifications, insulated the plumbing pipes in our attic for better efficiency, and evaluated our heating controls, offering suggestions for future electrical improvements. Their approach was systematic and effective. The team was courteous and patient, addressing all our inquiries. They maintained a tidy and organized workspace and completed the job on schedule. We're thrilled with their work and will certainly choose Polkadot for any future plumbing and heating needs. A perfect 10 out of 10 experience!

25 janvier 2026
Avis spontané
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Réponse de Polkadot Plumbers

Thank you so much Emily. You were a pleasure to work with and we really appreciate you taking the time to write all of these nice things about Polkadot!

Noté 5 sur 5 étoiles

Very very good

Very very good - very pleased with their work.

5 janvier 2026
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Réponse de Polkadot Plumbers

Thank you Sarah, you are a pleasure to work with too!

Noté 5 sur 5 étoiles

Excellent work. Paul did much more than could…

Paul did much more than could reasonably have been expected. Extremely helpful. Excellent job all round!

6 janvier 2026
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Réponse de Polkadot Plumbers

Thank you so much for the great feedback. Paul is especially delighted!

Noté 5 sur 5 étoiles

I would highly recommend Polkadot

I would highly recommend Polkadot. They were excellent from start to finish. Our boiler broke down in January, which was far from ideal, but they arranged an appointment very quickly to install a new boiler and carry out a full system power flush. Every member of staff we dealt with was friendly, professional, and helpful throughout the process. Pricing seemed reasonable, and we paid what was initially quoted. An outstanding service all round.

6 janvier 2026
Noté 5 sur 5 étoiles

Excellent boiler service by Paul

Excellent boiler service by Paul. Prompt and thorough. Always so pleased with their efforts. Looking forward to Polka Dot sending over their follow up recommendations as discussed with Paul.

1 décembre 2025
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Réponse de Polkadot Plumbers

Thank you for the kind feedback! A pleasure as always.

Noté 2 sur 5 étoiles

Good work but poor and passive aggressive communication

Had an issue with bathroom and was recommended to them. Initially good response but seemed incredulous to be asked for a breakdown of work and cost thereof followed by passive aggressive communication. Work to a decent standard spoilt by lack of customer aftercare.

26 novembre 2025
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Réponse de Polkadot Plumbers

Dear Sir,
Thank you for taking the time to post a review and for your kind words on the quality of our work. Payment for our services is on completion but in this instance you required a breakdown for our services after you had accepted a quote and already paid a deposit. You asked for time spent on various tasks as well as material expenditure. All of the above have been sent to you. The project was delivered on time, within budget and to a high standard as you have previously mentioned. We did not understand why you were querying the final bill and delaying in settling the balance. We had to remind you of our Terms and Conditions and you have since paid, which we thank you for.
Best Wishes,
Polkadot

Noté 5 sur 5 étoiles

Perfect

Responsive. Honest. Skilled professional did the work.

27 novembre 2025
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Réponse de Polkadot Plumbers

Thank you very much. We hope that you continue to use our services for all maintenance and refurbishment requirements within the home.

Noté 5 sur 5 étoiles

Great telephone skills when asking…

Great telephone skills when asking about services on offer.
Prompt attendance for job. Polite knowedgable engineer.
On down side a bit pricey for landlord gas safety inspection & certificate

26 novembre 2025
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Réponse de Polkadot Plumbers

Thank you very much for the kind feedback. We do offer discounted contract packages to landlords so do please get in touch to see if we can offer you some better value solutions. Best Wishes, Polkadot

Noté 5 sur 5 étoiles

Very friendly and efficient technician

Very friendly technician arrived. Thorough evaluation and service of the boiler with added security checks no other technician ever undertook. Very happy with the service. Left everything tidy and clean.

26 novembre 2025
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Réponse de Polkadot Plumbers

Thank you very much for the kind feedback. We look forward to working with you again.

Noté 5 sur 5 étoiles

Great plumber

Great plumber - Luke - Timely, neat and tidy, professional, explained everything he was doing, Very clear and helpful. Thanks so much Polkadot and Luke!

14 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly professional and a first class plumber.

The plumber who came to install a new vanity unit waste could not have been more professional and helpful. The workmanship was of the highest quality and I am more than satisfied with the result.
He was courteous and went out of his way to explain what was required.
I would recommend Polkadot Plumbers every time.

30 octobre 2025
Noté 2 sur 5 étoiles

1- They replaced our old showerheads…

1- They replaced our old showerheads with much lower quality ones
2- chipped paint near the basin and left it
3- Balancing water degree between hot and cold has become much more difficult do not know why

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Fitted me in the day after I contacted them. Friendly, competent, did a lot in the time without seeming rushed. Good at explaining what they were doing.

30 septembre 2025

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