Popcultureuk Avis 

Okay, so I ordered the Alucard Funko Pop figure from Castlevania Nocturne on July 14, expecting it to be processed in a couple of days and then sent overseas to my location.
Unfortunately, after around 40 minutes, they cancelled my order and then refunded me the money in full. Even if I was happy that they sent me the money back, I still messaged them asking politely why did they cancel the order in such a short time. I even told them the order number and everything, and guess what? Four days have passed since I sent them the message and I have received absolutely no answer. This company is genuinely pathetic when it comes to basic customer service, so be careful if you ever want to order something from them in the future.
The only reason this review is at 2 stars is because of the quick full refund, nothing more.

Awful company. Placed an order and discovered only when logging in to check when my order might be dispatched that they’d cancelled it without any communication or explanation whatsoever. Would strongly recommend not using this company.

Very helpful and well packaged.

I placed an order for an item that was "in stock". Being nervous about this order being fulfilled (as their recent reviews were negative) I emailed them about said item being in stock. Only for them to reply that it was no actually in stock. Would they have told me this had I nit emailed? I doubt it.

Ordered a figure that showed to be in stock and then it was cancelled as it was sold out. If you don't have things in stock then remove the listing!!

2 weeks longer than expected but worth the wait

Great item. Good communication.

Very poor service, didn't have any emails regarding my order until I emailed them, to then be told it was out of stock, never write reviews but really not happy, wouldn't use them again

Brilliant customer service, easy to work with and delivered with care. They let you know a rough estimate of when it will come and in my case it came a bit earlier. Fantastic company.

I was kept up to date regarding delivery issues, and always got quick responses. Would buy from again.

Item was well packaged and in good condition. I had to pre order it which the company got in touch with me to advices that it will take a month and if I wanted to continue with the order which I did and as soon as it was shipped to me I had tracking information and regular updates very pleased with the hole experience

Great great 😊 service and feedback on product quality

Great price for item.

Very poor communication , bought an item in stock and was told ‘in stock ‘ was in error and my order was cancelled but only told me this after i chased up the order weeks later

Avoid this company

Pretty poor service so far. Had a preorder for over 2 months and no updates whatsoever, even after chasing it up. Would not use again even if it was my only option.

Perfect I really love the pop I purchased.Well packed and arrived without damage and fast delivery.

Speedy delivery, great selection of funko pops

Pre ordered months in advance, and item arrived early.
Very good service.

I ordered a pop I couldn't get in the Netherlands, it was delivered fast and packaged very well. Unfortunately the pop had some factory damage (this was out of their control). I contacted the customer service and they were understanding about it and happy to help me out. I was able to return the damaged pop and receive a new one quickly after. They were very friendly in the process.