Popmenu Avis 54

User Friendly, Great Product!
Ashley Haney has been amazing! She is very knowledgeable an helpful!

Everyone has been great from my rep Hailey to the support team. I also like that Popmenu is always evolving to keep up with the fast-paced tech world.

Amanda is so helpful and talented at what she does.
She has amazing ideas and the ability to listen to what we are trying to convey as well. Super helpful. Great personality as well.

When asked how our menu had been edited incorrectly they couldn't provide an audit trail.
After being told how to import contacts with phone numbers to then learn that it was useless since we can't text them unless they sign up through Pop menu platform.
Nothing that deters us from looking for a better option, but good enough to not leave all together.

All my media spots for this month were created, developed, & approved very quickly. My PopMenu Team did great work. "No Problems".

Our success reps Amy and now Ana have been great and very helpful.
Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have improved but are still fairly crude. The menus need the choice of several master menus so that their can be several location groups on different pricing tiers. Sometimes when I'm arranging the item order of the menus, ie-putting new items at the top, the items start scrolling and can't be stopped. We don't like that Google reviews can't be separated from the Popmenu reviews but Popmenu is currently working on that.

Julio gets it! He comprehends the customer issue or need and provides a quick solution

I like Popmenu for the ease and use of modifying my website and their customer service support when I need it.

Amanda is always there for me when I need her.

Incredible customer service especially in solving issues within the platform and making improvements!

My account manage Ashley Haney has been great! She is very knowledgeable and always willing to help when I have an issue.

I highly recommend Pop Menu. We have worked together for many years. Their customer service is second to none, and consistently outstanding, exceeding my expectations every time. As a busy restauranteur, they keep me on track on my marketing plans!

Of course I'm biased, since I own the place but I do also eat the food almost daily and since this review request came to me, I also pay for the food. Chef Mike made my Pandan burger amazingly. I have to say it's a top 3 burger in the city. Everyone needs to get one!

Everything’s great, can’t do social media posts or anything like that, but the most disappointing is the $1 online ordering charge.

Account managers have been great and very responsive. Platform is easy to navigate and learn.

Our client success manager Joshua Scott is so professional and informative. Anytime we have a question it gets answered immediately. We have worked with him for about a year overall and have not one gripe.:)

Great customer service. Assistance with marketing. Excellent communication.

PopMenu provides us with our online website, oue membership program,email, text and social media marketing, Waitlist and eventually blogging capabilities.

With everything in one location, it makes our electronic presence easy to manage and track.

Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already and we've only had it turned on for a short time. Before Popmenu our online sales at two locations were only a few hundred dollars per month despite busy in-house sales. That number is now several thousand per month and growing every week. I like all of the data that they provide and how easy it is to integrate to Toast. It saves me time and I love that!