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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a few items while the girls were on a TikTok live. They really helped get me the right size for my baby Jasmine a Boston Terrier and I picked up some treats for my cat Harry. Am loving the di... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really lovely little jacket for my rescue Pomeranian. She has alopecia so needs to keep warm outside during winter months and the puffer jacket does just that. Love the metal hoops on the top for atta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a harness for my dog which was delivered very quickly. It was beautifully made in quality fabric, was a tiny bit too small but Victoria was so helpful. I posted it back and as soon as she... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some lovely personalised dog toy storage bags for my pups. Really pleased with how quick they come and the quality of them, the material is lovely and they hold a lot of dog toys. Personalis... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour animaux
  2. Animalerie

Écrit par l'entreprise

Pops & Coco are a female led, small dog brand based in Kent. We offer everything you could need for the perfect dog walk including harnesses, collars, leads, coats and jumpers. We also stock our sell-out dog walking bags, snack pouches and Pawfect Pick 'N Mix! We even have a cat-zone for all you cat owners too!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Returns Policy is not fit for purpose

Refusing to refund for an item that arrived damaged - awful customer service - where's the loyalty I have ordered twice before but will never agin!!

2 décembre 2024
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Réponse de popsandcoco.com

Hi Alethea, we are disappointed to read this review since we paid for a pre paid label for you to return the coat to us for a full refund. Part of the mailing bag had become stuck to the coat during transit which peeled off when we received it back. However, we emailed you a pre paid Royal Mail label to send it back to us at no cost to you. This is how we have to deal with 'faulty' items as if they are damaged in transit we need the items to make a claim with Royal Mail. Many small businesses require faulty items back, we can't unfortunately just tell customers to keep every item like bigger businesses like Amazon do.

We hope you will consider shopping with us again in the future.

Emma x

Noté 5 sur 5 étoiles

Fabulous small business

Easy to use website, size guides really helpful and lots of lovely items to choose from. This is my second order and both times have been really happy with the service, product quality and choice for my pooch! Would definitely recommend.

2 décembre 2024
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Réponse de popsandcoco.com

Thanks so much for this review Gemma it means a lot!

Noté 5 sur 5 étoiles

Perfect, easy to put on and warm

Really lovely little jacket for my rescue Pomeranian. She has alopecia so needs to keep warm outside during winter months and the puffer jacket does just that. Love the metal hoops on the top for attaching her lead too. It’s simple to get in and off which is a huge bonus as she’s very aggressive when being handled so this simple step in and zip up design makes it so much easier. I bought this to replace her last one which I got from Etsy so when I couldn’t find the seller on Etsy this year I was disappointed but happy to find that they have their own website now and I can buy direct.

7 décembre 2024
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Réponse de popsandcoco.com

Thanks so much Jackie for this review, we are glad the coat is working well for you! It's a shame we are no longer on Etsy however we hope you will continue to shop with us on our website!

Noté 5 sur 5 étoiles

Amazing service with the local delivery and great products …

Amazing service with the local delivery but also the jumpers I got for my dogs are lovely! Very warm and easy to get on and off without any stress. Would recommend definitely!

30 novembre 2024
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Réponse de popsandcoco.com

Thanks Ross for this review we are glad you're happy with the jumpers, and we do try to do as many local deliveries in person as we can! We hope you'll order again soon!

Noté 5 sur 5 étoiles

Great customer service

Great customer service, fast delivery and the dogs absolutely love them.

29 novembre 2024
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Réponse de popsandcoco.com

Hi Risa thanks so much for this review it's much appreciated!

Noté 5 sur 5 étoiles

Highly recommend

I have ordered from them more than once and highly recommend them to anyone who has dog. Quick delivery and always well packed and my dog has no arguments either, she loves the treats and her toy bag.

17 novembre 2024
Avis spontané
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Réponse de popsandcoco.com

Hi Amanda thanks so much for this, so glad your dog is enjoying the treats and her toy basket!!

Noté 5 sur 5 étoiles

Emma is always so helpful

Emma is always so helpful . I ordered the wrong size she suggested I go a size up as the jumper I chose came up small .

3 novembre 2024
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Réponse de popsandcoco.com

Hi Joely thanks so much for this review!! Much appreciated! Emma x

Noté 5 sur 5 étoiles

I brought tme pro

I brought two bags they came promptly are light weight I can keep all I need for my dog walk and training group, they are easy to keep clean thank you will shop with you again

7 octobre 2024
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Réponse de popsandcoco.com

Hi Lynn thanks so much for this review. We love our dog walking bags too, they're so handy! Glad you're enjoying them!

Noté 5 sur 5 étoiles

We can fit lots in!

The toy bag is nice quality and it was easy to get personalised. We can fit lots of the kittens toys into it. It was delivered quickly and efficiently.

28 août 2024
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Réponse de popsandcoco.com

Hi Sarah thanks so much for this, we love our toy baskets they're very handy aren't they! Glad your kitten is enjoying it!

Noté 5 sur 5 étoiles

Looks great

Lovely collar good quality arrived on time value for money

2 septembre 2024
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Réponse de popsandcoco.com

Hi Su thanks for this review we really appreciate it!

Noté 5 sur 5 étoiles

repeat customer- perfect for pugs

I always order matching harness and lead sets from pops & coco as they fit perfectly for my 2 pugs. They’re stylish with a range of designs and very durable.

21 août 2024
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Réponse de popsandcoco.com

Hi Lucy, as a fellow pug mum thanks so much for this review! We hope you little puggy is enjoying the harness!

Noté 5 sur 5 étoiles

Really well made collar and lead

Really well made collar and lead, our dog looks super and the lead fits nicely in our pockets when out walking in the forest too. Had lots of positive comments from other people 😀

6 août 2024
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Réponse de popsandcoco.com

Hi Jacqui thanks so much for this review we very much appreciate it!

Noté 5 sur 5 étoiles

Excellent customer service

I ordered a harness for my dog which was delivered very quickly. It was beautifully made in quality fabric, was a tiny bit too small but Victoria was so helpful. I posted it back and as soon as she received it she sent a larger size which I received the next day. Excellent customer service. I will definitely buy again from Pops and Coco.

1 août 2024
Avis spontané
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Réponse de popsandcoco.com

Hi Dee thanks so much for this review it's much appreciated, we are always happy to swap sizes!

Noté 5 sur 5 étoiles

Excellent service

Met at the Heckington Show, didnt have what I wanted there, found it on web page, ordered it when I got home and arrived 2 days later. Very good service :-)

29 juillet 2024
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Réponse de popsandcoco.com

Hi Annie, we remember you! Thanks so much for ordering online and hopefully see you at the Heckington Show again this year!

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