Joe Castillo turned what could have been a simple blind installation into a standout experience. From the very beginning, he treated my home with the same level of care and attention as if it were... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
All the things needed for transitioning from one area to another were brought up, and nicely detailed. Very pleasant and courteous!
Can’t say enough good things. This is my third home purchase and to have all of the help to guide and make things smooth has made this time around the best experience for home purchasing. So many of t... Voir plus
L'entreprise a répondu
Seconds after I submitted my request, I started getting "off-shore" calls. In addition to my needs, these telemarketer types asked if they could also send a plumber and an electrician, for unknow... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com/reviews.
Coordonnées de contact
2200 First Ave S, 98134, Seattle, Etats-Unis
- 1 (855) 494-5972
- help@porch.com
- porch.com
4,4
Excellent
2 k avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
very helpful and efficient didnt waste…
very helpful and efficient didnt waste my time and felt like i got a good deal.
17 avril 2026
Avis spontané
All the things needed for transitioning…
All the things needed for transitioning from one area to another were brought up, and nicely detailed. Very pleasant and courteous!
17 avril 2026
Avis spontané
They stole my money
They stole my money, period.
And now all of a sudden im told .y money will be returned. They said it will be within two months or it could be before two months, but it could be longer than two months. How ridiculous!!
11 mars 2026
Avis spontané
Réponse : Porch
Thank you for taking the time to share your review. We're truly sorry to hear that you have had a less than ideal experience and we take concerns like yours very seriously.
We'd like to look into your claim, however, we are unable to locate your account with the information provided in your review.
Please reach out to us directly at homeconcierge@porch.com with your full name, email address, or phone number with any relevant details so we can look into your experience as quickly as possible.
Very knowledgeable and professional!
14 avril 2026
Avis spontané
Réponse : Porch
Thank you for your 5-star review! We are thrilled to hear you had a great experience and hope to serve you again in the future!
Porch customer service was very helpful!
Porch customer service was very knowledgeable about my needs. They offered a lot of help for questions & concerns. Thank you so much Porch for all your help!
8 avril 2026
Avis spontané
Réponse : Porch
Thank you for your 5-star review! We are thrilled to hear you had a great experience and hope to serve you again in the future!
Joe Castillo turned what could have…
Joe Castillo turned what could have been a simple blind installation into a standout experience. From the very beginning, he treated my home with the same level of care and attention as if it were his own. He took the time to understand exactly what I wanted, communicated clearly throughout the process, and offered thoughtful recommendations that made a real difference.
His attention to detail was exceptional—he even trimmed the blinds to ensure a perfect, custom fit. On top of that, Joe was extremely polite and respectful the entire time he was in my home.
I would strongly recommend Joe to anyone looking for quality work and a true professional. He goes above and beyond.
9 avril 2026
Avis spontané
Réponse : Porch
Thank you for taking the time to share your experience with our services! We are glad to hear that we were able to help you find a pro for your home project and hope to serve you again in the future!
Réponse : Porch
Thank you for your 5-star review! We are thrilled to hear you had a great experience and hope to serve you again in the future!
Réponse : Porch
Thank you for your 5-star review! We are thrilled to hear you had a great experience and hope to serve you again in the future!
Réponse : Porch
Thank you for the kind words! We are glad to hear that you had a positive experience and that we were able to assist you with your upcoming move!
Came right out and did a great job
Came right out and did a great job. Very friendly people. Highly recommended.
30 mars 2026
Avis spontané
Réponse : Porch
Thank you for taking the time to share your experience with our services! We are glad to hear that we were able to help you find a pro for your home project and hope to serve you again in the future!
Good experience
Good experience. Being able to complete acquiring services by phone and online.
27 mars 2026
Avis spontané
Réponse : Porch
We are thrilled to hear that you had a good experience with our concierge team! Please don't hesitate to reach out if there's anything else we can assist you with!
Réponse : Porch
¡Gracias por tu reseña de 5 estrellas! Nos encanta saber que tuviste una gran experiencia y esperamos poder ayudarte nuevamente en el futuro.
He was so nice and informative and…
He was so nice and informative and helpful
26 mars 2026
Avis spontané
Réponse : Porch
We are thrilled to hear that you had a great experience with our concierge team! Please don't hesitate to reach out if there's anything else we can assist you with!
Best customer experience in 5 years…
Best customer experience in 5 years from Porch.com
25 mars 2026
Avis spontané
Réponse : Porch
Thank you for your 5-star review! We are thrilled to hear you had a great experience and hope to serve you again in the future!
Very good information
Very good information, easy to understand. Well pleased, no complaints.
20 mars 2026
Avis spontané
Réponse : Porch
Thank you for the kind words! We are glad to hear that you had a positive experience and that we were able to assist you with your upcoming move!
Can’t say enough good things
Can’t say enough good things. This is my third home purchase and to have all of the help to guide and make things smooth has made this time around the best experience for home purchasing. So many of the small things that you stress get taken care of, and when you know the struggles of home purchasing and the stress that comes with every little bit that gets taken off your plate feels like the world.
19 mars 2026
Avis spontané
Réponse : Porch
Thank you for the kind words! We are glad to hear that you had a positive experience and that we were able to assist you with your upcoming move!
LIz and Paul are excellent and most…
LIz and Paul are excellent and most professional who guided me through every step with perfection.
18 mars 2026
Avis spontané
Réponse : Porch
Thank you for taking the time to share your experience with our concierge service. This is the exact experience we aim to provide for our customers, and we are glad that we were able to provide that to you. We wish you the best on your upcoming move!
The representative was very…
The representative was very professional and as a first time home buyer, extremely helpful.
14 mars 2026
Avis spontané
Réponse : Porch
Thank you for your 5-star review! We are thrilled to hear you had a great experience and hope to serve you again in the future!
Would recommend
Jack M installed wall mounts for 2 televisions in our home. He was prompt, easy to work with, kept our home clean, communicative, and performed the task seamlessly. We were very happy with his work and the cost of the service provided.
13 mars 2026
Avis spontané
Réponse : Porch
Thank you for taking the time to share your experience with our services! We are glad to hear that we were able to help you find a pro for your home project and hope to serve you again in the future!
Help appreciated!
Thank you for making all these tasks easier! Helpful to have a reference in one place!
13 mars 2026
Avis spontané
Réponse : Porch
We are thrilled to hear that you had a great experience with our concierge team! Please don't hesitate to reach out if there's anything else we can assist you with!
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