Porscheglasgow Avis 

This Dealership is very welcoming and made me and my wife feel like family. Jade(sales) was Extremely professional and polite.

Alan in service was great and looked after me through out the whole process.

Complete Lack of Service & Management Indifference

My experience with Porsche Glasgow has unfortunately been consistently underwhelming, culminating in the recent purchase of my wife's Taycan. What should have been a premium journey has been a masterclass in poor communication and needless complexity.

The issues began during the sales process, then shortly after purchase and most recently the most telling example is the completely farcical attempt to get my initial deposit refunded. I was assured the refund would be straightforward. Instead, a few weeks passed, forcing us to chase them on multiple occasions.

Their solution was absurd: they refused to refund me directly back to my credit card and insisted on a convoluted process where the money was sent to my wife for her to then transfer to me. This unnecessary hassle is a direct result of their internal disorganisation and shifts the burden of their incompetence onto the customer.

To cap it all off, I formally escalated these issues in a detailed email which was passed to dealership management on June 10th. It is now June 18th, and I have been met with complete and utter silence. No acknowledgement, no apology, and no attempt at resolution - this is what has prompted this review.

This silence from management speaks volumes. It confirms the poor service isn't just a series of isolated mistakes, but a reflection of the culture at Porsche Glasgow. They simply do not value their customers. If you expect service that matches the price tag, look elsewhere. I honestly wish I could give zero stars.

The team at glasgow Porsche are brilliant, from the sales team to the service department nothing is a problem.

Always met with a warm welcome and offered a drink before catching up with the relevant department.

The quality of the cars for sale is also A+ which can be very dangerous lol

Just purchased my new car and the service and information provided by Stephen Hanley was first class. All in all it was a seamless process and I was continually kept up to speed at every stage of purchasing the vehicle. If you are looking to purchase a Porsche then Stephen and the team at Porsche Glasgow are the people to be getting in touch with.

Allan Robertson was a great help in repairing my key for my Porsche and helping me set up my extended warranty and any time I have been to Porsche Glasgow the service has been first class

This isn’t our local dealer but I wish it was. A bustling, busy centre with a positive buzz amongst staff & customers. I was offered refreshment and most importantly efficient service. My issue was resolved by the excellent Alan who talked me through my queries very patiently and thoroughly.
I can’t commend this particular centre enough.

Just collected my first ever Porsche. The whole experience from start to finish was excellent. A very down-to-earth and welcoming bunch of people in this branch that immediately put me at ease. A special mention to Kim Green who helped me from the very beginning of the ordering process. Options on these cars can be a bit daunting and Kim really helped me through the spec. process. Great communication throughout and a genuine pleasure to deal with. Not to mention that she made both myself and my kids feel really special on handover day. Buying a new car is a special event, especially one that you've aspired to own much of your life. I can honestly say that Kim really added value to the experience and her attention to detail, communications and easy-to-deal with sales style all elevated the experience.

A special mention to Gillian Degning, Fraser Black and Stuart Hepburn for their help putting the deal together as well.

If you're fortunate enough to be in a position to buy one of these cars, contact Kim Green at Porsche Glasgow and you will not be disappointed.

Allan Robertson in service is a star
Had a puncture on a 21” tyre. Allan got it sorted quickly