Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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À propos de l'entreprise

  1. Magasin de tapis
  2. Magasin de design et de décor intérieur
  3. Magasin de revêtements de sol
  4. Magasin de meubles
  5. Décorateur d'intérieur

Écrit par l'entreprise

Patented Design + Premium Materials, Mats and Rugs Unlike Anything You Will Find.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 2 sur 5 étoiles

Very disappointed with the ultimate…

Very disappointed with the ultimate product. Rugs were more utilitarian than home decor. The edges were not finished. The surface fabric was attached to the rubber backing but one of the ones I ordered was already pulling away on a side. They look like the were cut off an a big roll of industrial carpeting.
Additionally, I paid $10 shipping for receiving my entire order and return shipping was deducted from my refund amount. They charged me $25.65 for the same box, the same number of rugs being shipped back. Probably would have been cheaper to ship the back myself. Not happy with the quality or business practices/customer focus.

1 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Washed once on the gentle cycle in…

Washed once on the gentle cycle in washing machine and rug completely delaminated and the top separated from the bottom. Very poor quality. Will be returning.

17 novembre 2025
Avis spontané
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Réponse : Porte + Hall

We're sorry to hear this was your experience with our mats. Our mats are not machine washable, but please reach out to our support team and we would be more than happy to assist you.

Noté 1 sur 5 étoiles

Privacy policy states will not sell…

Privacy policy states will not sell your information. They sold mine. Sketchy and product not great. I posted a review and it was deleted / never posted. Don’t buy.

10 novembre 2024
Avis spontané
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Réponse : Porte + Hall

We appreciate you taking the time to leave us a review, and we're very sorry to hear if you experienced any issues with your mat. If you would like someone to follow up with you to assist with your order, please reach out to our customer support team and we would be glad to help.

Noté 2 sur 5 étoiles

A+ for marketing but D- overall

A+ for marketing but D- for everything else. I'm returning because the edges are unfinished and it looks cheap. They make it seem like it's high quality (it's not). They make it seem like returns are easy (they charge you shipping PLUS a $10 fee just because). Take your business elsewhere.

20 octobre 2025
Avis spontané
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Réponse : Porte + Hall

We're so sorry that our mats did not meet your expectations. Please feel free to reach out to our customer service team with any concerns regarding return fees and we'd be happy to help you further!

Noté 2 sur 5 étoiles

Slick marketing snd inferior product

Slick marketing snd inferior product….marketing leads one to believe that these rugs are high quality when they probably cost one quarter the price to fabricate. Backing is cheap and overall appearance not at all worth the $$$. Won’t buy again.

10 octobre 2025
Avis spontané
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Réponse : Porte + Hall

We appreciate your feedback and we are sorry to hear the mat did not live up to your expectations. Our goal is to provide a slick thin mat to fit under any door. If you have any other concerns please reach out to our customer service team for more assistance.

Noté 5 sur 5 étoiles

I absolutely love these rugs

I absolutely love these rugs. They do exactly as stated, Slip resistant, fit great under doors, and clean up great. I have the rubber outdoor mat for my front door but would love the new one but it is too pricey. The company has said exactly as I have . Thanks

30 septembre 2025
Avis spontané
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Réponse : Porte + Hall

Thanks so much for your review! We are thrilled to hear that you are loving your Outlier.

Noté 5 sur 5 étoiles

Indoor outdoor mat

Shipping was fast. The rugs arrive well-protected. They lay out flat in no time. SO EASY to clean. they are attractive yet slightly invisible.

19 septembre 2025
Avis spontané
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Réponse : Porte + Hall

Thanks so much for sharing your positive experiences with us! We appreciate your support.

Noté 5 sur 5 étoiles

Innerweaves - the star of the show!

We loved the Keya (Sand) runner purchased for a door that exits to the garage. It’s fabulous. Never shows dirt or specks of anything. Out of enthusiasm, we purchased the exact same one for the kitchen. Reality set in that it wasn’t a wow. The second was returned. We have loved your prompt return service. We’ve been thrilled to own two styles of the indoor/outdoor Innerweaves. They have a nice heft to them and love traffic!

1 septembre 2025
Avis spontané
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Réponse : Porte + Hall

Thanks so much for your feedback, Dave! We are thrilled to hear that you enjoy your Innerweave mats and are happy to have given you a great customer experience.

Noté 5 sur 5 étoiles

Great for Pa(w)rents!

Exactly what I was looking for. I needed a mat that was both slip-resistant and easy to clean; my special-needs dog has trouble on our hardwood floors, and this mat has prevented all kinds of slips and face-plants. With dogs, accidents happen, especially when we're not home. We hose it off and let it air-dry in the sun, and it's good as new.

12 juin 2025
Avis spontané
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Réponse : Porte + Hall

We are thrilled to hear that you and your pup are loving our mats! Thanks so much for your support and positive feedback.

Noté 5 sur 5 étoiles

I have purchased at least a half dozen…

I have purchased at least a half dozen Porte + Hall rugs. The low profile, ease of cleaning, and fun colors make them a great addition to any room. We have them in our front hall, mud room, kitchen, and deck.

5 septembre 2025
Avis spontané
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Réponse : Porte + Hall

Wow that's amazing! We appreciate all your support and positive feedback!

Noté 5 sur 5 étoiles

Love Porte + Hall!!!

Love Porte + Hall!!!! Rugs a durable and beautiful!! Worth every penny!!

17 septembre 2025
Avis spontané
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Réponse : Porte + Hall

Thank you so much for the positive feedback!

Noté 1 sur 5 étoiles

These mats fall apart

These mats fall apart, they are not good in high traffic areas. The threading on the edges are separating and waterstains make it seems like it is always wet or dirty. I am extremely disappointed in the purchase. Do not recommend.

1 juillet 2025
Avis spontané
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Réponse : Porte + Hall

We are so sorry to hear that you are not satisfied with your purchase. Our customer service team is happy to assist with a return or replacement - please do not hesitate to reach out to us!

Noté 1 sur 5 étoiles

Pathetic Company and Poor Quality

This company is a scam. The quality of the rugs is below Wal Mart, K-Mart, or any bargain bin company. They use social media to convince you that the rugs are high quality. The products are "manufactured in Italy" supposedly. Then, they ship you the lowest quality product that could possibly exist. Paid $10 for shipping. It came damaged and they wanted an ADDITIONAL $10 from me to return it. Even if it was not damaged there is absolutely no way I would keep such a low quality product. Do yourself a favor and put down paper towels - they are better and softer than this company's severely overpriced products. The other reviews are spot on. You pay $10 for shipping. Then, you pay $10 to ship it back. Then, they dock you $5 for some convenience or restocking fee. I can't believe a single person would ever keep what they sent me. Pathetic. Put them out of business!

25 juillet 2025
Avis spontané
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Réponse : Porte + Hall

We apologize that our mats did not meet your expectations. If an item arrives damage we are happy to waive any and all return fees associated with your order - moreover so we typically do not ask that you send a damaged mat back to us. Instead - our customer service team is happy to send a replacement at no additional cost to you! We are happy to make this right by you - please free to reach out to our customer care team for more help.

Noté 1 sur 5 étoiles

I ordered two rugs

I ordered two rugs, it took almost two weeks to get them and I am shocked how at how poor the quality is! I can't put these in my house! I would not buy from them!!!

25 avril 2025
Avis spontané
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Réponse : Porte + Hall

Thanks so much for your feedback. The product you ordered might have been on backorder at the time you placed the order which would have delayed the delivery. We apologize that you had this experience with us. Our customer care team is available to help assist with any returns or exchanges.

Noté 1 sur 5 étoiles

Horrible quality and customer service

Very disappointed in the quality of the rug and the "customer service" I've received. I've sent 3 emails and I've only received an automated response. This is NOT customer service! The quality of the rug is horrible. I could have saved myself $60 and purchased a rug at Walmart. What makes it worse is that I'm going to be charged $10 to return the rug. Why am I being charged because you product is inferior?

12 février 2025
Avis spontané
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Réponse : Porte + Hall

Thanks so much for your feedback. The service you received is definitely not up to our standards and we apologize that you had trouble reaching a team member. The shipping and return fees we charge only partially cover the actual cost to ship and return the items and we do our best to soak up the remaining costs. We are happy to waive a return fee if the item did not arrive as expected.

Noté 1 sur 5 étoiles

Not worth it - ALL RISK guarantee - You will PAY EVERY WAY

Not worth it. Overpriced, poor and limited pictures. Read the fine print. You PAY for shipping to you. You PAY for shipping to send it back and who knows what else. Incredibly overpriced mats. What's the point when they have no guarantee, they are a made up company just a new "super home decor outfit & all they do is mats and they don't even allow you to see if they are worth it without being charged for both shipping. But here's a useless coupon that will be eaten up in shipping.

Just another blowhard fake company selling Ikea mats for 10x the price.

14 novembre 2024
Avis spontané
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Réponse : Porte + Hall

We apologize that our products or service did not meet your expectations. We could not locate your order but please feel free to reach out to our customer service team with your order details and we will be happy to assist you further.

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