I ordered the Regular Malone Post-Mounted Mailbox lured by its attractiveness on May 23rd. I realized it is a small family business and there would be a bit of a wait. The Shop app notified me that de... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I ordered the Regular Malone Post-Mounted Mailbox lured by its attractiveness on May 23rd. I realized it is a small family business and there would be a bit of a wait. The Shop app notified me that de... Voir plus
L'entreprise a répondu
I rated this 5 stars because of the professionalism I received from the owners when I had reached out to check on the status of an order. My mailbox had been run over by a contractor’s truck, so I... Voir plus
L'entreprise a répondu
Placed an order on May 5th, 2026, and still have not received the mailbox post. They don't answer the customer service line and instead push you to email, then respond with a canned email stating the... Voir plus
L'entreprise a répondu
I ordered my mailbox on May 16th, and i still do not have my order. The company has poor communication, limited transparency, and has only reached out once to inform me that my order is shipping. If... Voir plus
L'entreprise a répondu
Frustrated by ordinary options, we set out to create stylish, modern mailboxes and address numbers that make a lasting first impression—because your home’s exterior deserves just as much attention as the interior.
Etats-Unis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I placed an order for two magnetic numbers back in August. It was a small order, so I expected to get it quickly. It is now mid-September and I don't have my order. I have emailed the company many times, but I get no response.
I ended up making magnetic house numbers with numbers, glue, and magnets from a big online store. They look great.
Awesome mailbox! It’s perfect. Gives the exact look and feel that we’re wanting and is sturdy/durable/high quality. Very pleased with the mailbox.
Recently bought a home that has needed some big time upgrades and this mailbox was just perfect. Went from a cracked post to a solid beautiful modern mailbox, that immediately makes our curb appeal leaps and bounds better.
I was so excited to get the mailbox and I can't believe how great it looks. It has surpassed all my expectations. I love it!
We have been updating our front yard and we wanted to get a mailbox to replace our old mailbox that was falling apart. PostandPorch was great to work with and delivered exactly what we were looking for. It looks nice and you can tell its built well. I had a quick question and I was able to get a hold of them through their number. They were super helpful!
I bought a mailbox and post (along with other items) from Post&Porch last year, and I have to say that I think they are stunning looking. Modern and sharp... I really like them.
I recently noticed that the enamel on my post had chipped and it began to peel and rust. I snapped some pics and sent them to Post&Porch customer support. With zero further interaction, P&P found my order, with all my info, and sent a new post out the same day.
That was really incredible.
Thank you.
This company stole our product ideas and are marketing them as their own. We are the original makers of steel planters, plaques and mailboxes with magnetic aluminum numbers. We found out they even purchased from us a couple of times to look at our products and steal our ideas and fabrication methods. You won't find a lot of integrity here with this company and it's owners!
They sent me the wrong numbers for my mailbox and I have been unable to reach anyone in customer service. I ordered 1833 and received 0254. Seems like good quality but I need a response to remedy their error.
Should of checked the reviews , it took a month for all the parts to arrive, zero communication, NO PHONE NUMBER, pole arrived with paint flaking off before i even put it in the ground, ( In Illinois it will be a rusty POS by next spring) wrong mail box sent, wrong mailbox door, also paint coming off mailbox, my 30% discount CODE NEVER happened . Worst 500$ purchase in my 69 yrs, they wont last long with this business model and lack of taking calls, going to the bank to cancel charge if I don’t hear back from them !! And GET A REFUND !!
SCAM. I ordered two weeks ago and ups tracking still says they have not received my package for shipping. Multiple attempts to contact have gone unanswered. Going to try to get a refund through my credit card.
Post and Porch sent a UPS tracking number for the mailbox I ordered, but the UPS tracking said they never had possession of the package, which means it was not sent. After contacting support and never hearing back, I emailed once again to inform them I was disputing the charge. After that, they responded with simply, “It looks like this has been shipped out!”
I went ahead and disputed the charge, which Amex approved immediately. I realize now this is a common occurrence with this company after reading other similar stories. Either they have a severe issue with their shipping department, or they are not a legitimate company.
I placed an order two weeks ago and a label was created 8 days ago, but the item still hasn't been handed to UPS/actually shipped. I emailed the customer service email and haven't received any answer. I understand they are a small business and shipping may not be as fast as other operations, but this is just not cool to be so delayed and provide no communication.
I ordered 2 items 3 weeks ago now. The company sent no communication about the order but charged my card the full amount. After emailing them 4 times with no response, they wrote back that one of my items was delayed and my shipment would be sent in the next couple of days. Again, no word from them and now it’s been 3 weeks. I’m about to contest the charge with my credit card. DO NOT ORDER FROM THEM!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.