They are good when you are parting with money.. I have a problem with my ebike I've had for 4 months. And they are impossible to contact via email or phone I have left messages and no one has contract... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Reported I was having trouble with my U.S,.A, controller that it didnt work my throttle ,but worked on slow speed 6mph, contacted Clarenz,was sent a video how to reprogram my... Voir plus
L'entreprise a répondu
I’d give Clarenze more stars if I could! I’ve just purchased the Amcargo Harmony cargo bike which cost a LOT of money. I was so anxious about purchasing one because of this. Spent months researching.... Voir plus
L'entreprise a répondu
Great customer service from start to finish. Clarenz customer service was outstanding. Kept in touch throughout till my new bike arrived. Not many bike shops really go out of the their way to help... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Power Drive Bikes is a top-tier electric bike retailer known for its exceptional range of high-quality e-bikes, designed to offer the perfect balance of performance, style, and sustainability. Whether you're commuting, exploring the outdoors, or looking for an eco-friendly alternative to traditional transportation, Power Drive Bikes has something for everyone. One of the key benefits of shopping with Power Drive Bikes is our **free delivery service**, ensuring that your new e-bike arrives safely and promptly at your doorstep without any hidden costs. We understand the importance of convenience, so we make the purchasing process as seamless as possible. Our commitment to **comprehensive customer service** sets us apart. From helping you select the perfect bike to answering any questions you have along the way, our knowledgeable and friendly team is here to assist you every step of the journey. We provide expert guidance on everything from technical specs to finding the right accessories, so you can make an informed decision with confidence. At Power Drive Bikes, the relationship doesn’t end with your purchase. Our **extensive after-sales support** ensures your bike continues to perform at its best. We offer ongoing maintenance, repairs, and expert advice to keep your e-bike in top condition. Our team is always available for any issues or queries you may have, ensuring you enjoy a smooth, hassle-free riding experience for years to come. With Power Drive Bikes, you get high-quality products, free delivery, and unmatched customer support—all designed to give you the best possible e-bike experience. Thank you for reading, The Power Drive Bikes Team
Coordonnées de contact
C/O Your Ecommerce Accountant, TA1 2DX, Taunton, Royaume-Uni
- 03330906173
- info@powerdrivebikes.com
- powerdrivebikes.com
4,3
Excellent
33 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’d give Clarenze more stars if I…
I’d give Clarenze more stars if I could! I’ve just purchased the Amcargo Harmony cargo bike which cost a LOT of money. I was so anxious about purchasing one because of this. Spent months researching. It is less monies going via Amcargo direct however they are in Denmark and in the end I decided on a UK distributor for the support element. Clarenze was super quick responding, answering my questions and is also super polite - you can tell he genuinely cares about customers and that’s very rare to find these days. Thank you Clarenze!
11 octobre 2024
Avis spontané
Réponse de Power Drive Bikes
Hello Lottie,
Thank you so much for your wonderful feedback! We’re thrilled to hear you had a positive experience with our customer service team, as we strive to make every interaction as smooth and helpful as possible.
Happy riding, and thank you again for choosing Power Drive Bikes!
Warm regards,
The Power Drive Bikes Team
Clarenz was a total star
Clarenz was a total star. I’ve never experienced customer service like this. It was sensational. Constantly keeping me updated on delivery etc. Going above and beyond all the way through the entire buying procedure. I cannot express my gratitude to Clarenz.
15 octobre 2024
Avis spontané
Réponse de Power Drive Bikes
Hello Jo,
Thank you so much for your wonderful feedback! We’re thrilled to hear you had a positive experience with our customer service team, as we strive to make every interaction as smooth and helpful as possible.
Happy riding, and thank you again for choosing Power Drive Bikes!
Warm regards,
The Power Drive Bikes Team
Asked for a quote for the cycle to work…
Asked for a quote for the cycle to work scheme and had a prompt reply from Clarenz. After waiting for my employer to authorise I sent off the letter and the bike was delivered within 3 days. Thanks Clarenz for the great service
9 octobre 2024
Avis spontané
Réponse de Power Drive Bikes
Hello Dean,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with your bike and hope it brings you many safe and enjoyable rides.
Happy cycling!
Best regards,
The Power Drive Bikes Team
Great customer service from start to…
Great customer service from start to finish. Clarenz customer service was outstanding. Kept in touch throughout till my new bike arrived. Not many bike shops really go out of the their way to help customers like this one. Highly recommend and will certainly be my new go to shop going forward.
Best wishes
Paul
7 septembre 2024
Avis spontané
Réponse de Power Drive Bikes
Hello Paul,
Thank you for the fantastic feedback! We’re so pleased to hear you enjoyed our customer service. Providing an excellent experience is what we aim for with each of our valued customers, and it’s wonderful to know we hit the mark for you.
Happy cycling!
Best regards,
The Power Drive Bikes Team
Réponse de Power Drive Bikes
Hello Dominic,
Thank you for taking the time to leave us a review! We're glad to hear you had a positive experience with Power Drive Bikes.
Happy cycling!
Best regards,
The Power Drive Bikes Team
Excellent company
Excellent company, sent email with questions, ian replied quickly with answers, and I purchased the tourall j1, I was contacted by Clare who kept me updated and offered assistance if needed, bike arrived quickly, and is an excellent bike, solid and good quality, would highly recommend power drive bikes.
16 septembre 2024
Avis spontané
Great bike and excellent customer…
Great bike and excellent customer service with great communication. Would recommend 👍
26 avril 2024
Réponse de Power Drive Bikes
Hello Andrew,
Thank you for taking the time to leave us a review! We're glad to hear you had a positive experience with Power Drive Bikes.
Happy riding, and thank you again for choosing Power Drive Bikes!
Warm regards,
The Power Drive Bikes Team
Big thank you.
My experiences with Power Drive Bikes are amazing. From the support when you need help with something to the final of receiving the delivery. Big thank you to two lovely people "Clarenz and Ian" which will provide you with everything you need and will be there for you when you need. No matter of the day and the time. For me the best Company I met with, thinking if all that can be true. And it is!
Well done Power Drive Bikes, my hats down. A BIG THANK YOU
25 septembre 2024
Réponse de Power Drive Bikes
Hello Frank,
Thank you so much for your wonderful feedback! We’re thrilled to hear you had a positive experience with our customer service team, as we strive to make every interaction as smooth and helpful as possible.
Your support and satisfaction mean the world to us. Happy riding, and thank you again for choosing Power Drive Bikes!
Warm regards,
The Power Drive Bikes Team
The bike arrived very quickly
The bike arrived very quickly, well packaged and all the information that you need
25 août 2024
Réponse de Power Drive Bikes
Hello Lynn,
Thank you for taking the time to leave us a review! We're glad to hear you had a positive experience with Power Drive Bikes.
Happy Cycling!
Best regards,
The Power Drive Bikes Team
Awesome Touroll J1 bike
This is my first electric bike and I was very excited when it was delivered. It looks powerful, streamline and felt amazing when I got on it. I got my own seat for additional comfort, for personal choice as it's not really needed.
Having not been out bike riding for a while and lacking in some confidence, the Touroll J1 Step Through glided me into my first ride with a steady but power driven start.
After a couple of mini rides on the road, I ventured out on a cross country ride along narrow paths and over gravel roads, before heading back via a cycle route alongside the road, up a steep hill and all the way home.
It was an exhilarating ride. The Touroll J1 transversed the uneven narrow paths and gravel road with ease.
I used the power mode to drive through areas that may otherwise have halted the journey, but the extra power helped me breeze through these obstacles.
On the journey back, I ramped the power up to the maximum and was given a thrilling ride home. When reaching the big hill at the end of the journey, which normally would leave me puffed out and struggling to manage in one go, the extra power from this fabulous electric bike, gave me what I needed to enjoy the hill ride all the way. I did over 25km in total and still have 79% left on the battery.
It really was the most fun I have ever had. I went further than I've been for a long time and got to enjoy the scenery around me without feeling like my legs and lungs were about to burst.
I absolutely love this bike and would recommend it to anyone thinking about a very decently priced electric bike as their first ebike experience. Amazing value for money - thanks to PDB
15 septembre 2024
Réponse de Power Drive Bikes
Hello Tanya,
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear about your positive experience and that you took the time to share it so thoroughly. Your insights mean a lot to us, and we’re especially glad to know that every part of your journey with Power Drive Bikes met your expectations.
It’s customers like you who make what we do so rewarding. Thank you again for your kind words and for being part of the Power Drive Bikes community.
Happy Cycling!
Best regards,
The Power Drive Bikes Team
Great deal excellent customer service…
Great deal excellent customer service communications exceptional.
Bikes arrived as promised
Easy to follow instructions to assemble bikes.
Fantastic bikes
Highly recommend Power Drive bikes
1 mai 2024
Réponse de Power Drive Bikes
Hello Ali,
Thank you for the fantastic feedback! We’re so pleased to hear you enjoyed our customer service. Providing an excellent experience is what we aim for with each of our valued customers, and it’s wonderful to know we hit the mark for you.
Happy cycling!
Best regards,
The Power Drive Bikes Team
Good service and excellent they sorted out my problem quickly and smoothly.
I have a problem with the bike and they sorted it out quickly and smoothly.well done.
20 septembre 2024
Réponse de Power Drive Bikes
Hello Mau,
Thank you for taking the time to leave us a review! We're glad to hear you had a positive experience with Power Drive Bikes.
Happy cycling!
Best regards,
The Power Drive Bikes Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.