Powernursestore Avis 23

I purchased this t-shirt as a small surprise for my wife and she absolutely loved it. Will be buying more in the near future!

I am very happy with the orders I have placed and received. Good quality and great graphics .

I accidentally ordered TWO shirts instead of one, and within fifteen minutes of placing my order, began a three-day attempt to contact PowerNurseStore to modify/cancel order. Their website offers only a very limited menu of options, none of which include a place to write free text. Additionally, their phone number gives only TWO selections, neither of which does ANYTHING to contact them.

Thank you for your quality products! I love it!!!

Ordered the vintage nurse t-shirt in short sleeve, 3X purple color. It came in a large, long sleeved yellow color. I contacted customer service. They immediately sent out the correct item with an apology. Love my new shirt. The size is perfect. Just like the size chart dimensions. Washed and dried it, came out perfect. Very soft and comfortable when wearing. Would order from them again.

Saw this wonderful sweatshirt on facebook and ordered immediately Im a psychiatric nurse and this fits my life perfectly The sweatshirt is thick and substantial and meets my need of being cold all the time Glad I found this site and can help a small business out

Great quality threads. Got exactly what I ordered and expected. I def would order from them again.

Love your personality and options. My phone cover is Great
Thank You

I really loved everything and would definitely order again as their designs are cute and unique. The ONLY thing that could be worked on is that they are a little on the slow side, so if you are planning to give a gift order well in advance.

I ordered a shirt for a Mother's Day gift on May 8. Since that time, I have called, chatted, and checked with the company no less than 6 times. Each time, "they are so sorry, it is being prepared now, it will be there in 5-10 days, we are backed up due to COVID, we are prioritizing your order, etc. Below are 2 of the conversations:

6/23/20
Hi - what can I help you with?
9:38:18 AM
Me
I have tried by calling about my order, which was a Mother's Day present. It was supposed to be for THIS YEAR's Mothers Day. I have emailed and each time am told it is scheduled to ship in 5 business days! This BS response has been going on since May 12. I am also a nurse and the COVID disclaimer expired a month or more ago!!!! IF you have no intention of fulfilling this order, let me know and i will cancel it.
9:38:42 AM
Alex
Please allow me a minute while I look into your order.
9:39:40 AM
Me
Yes
9:44:30 AM
Hello???
9:45:16 AM
Alex
I have reviewed our records and found that you have a claim opened, please wait for the resolution of your claim.
9:46:03 AM
Me
The claim is a copy and paste of this conversation!!
9:46:38 AM
Alex
they will contact you within 24 or 72 hrs
9:46:55 AM
As I can see your order is late and you deserve a 50% refund
9:47:16 AM
Me
Of course they will and it is scheduled to ship in 5 days I bet!!
9:47:21 AM
Alex
but I cannot apply for the refund because you have the claim opened, once you claim has been resolved they will apply you the refund
9:48:14 AM
Me
In 5 days I will begin the process of issuing a BBB complaint, as well as smear the name of the company in every possible way among my colleagues. The difference is my 5 days is accurate!!
9:49:39 AM
Alex
we are sorry for this frustrating experience
9:50:54 AM
Me
I'm sure. Bet its the COVID delay!
9:52:18 AM
Alex
the problem is that we are having delays because our company have a lack of personal due to the pandemic, but I already reported this case and our team production is going to prioritize this order
9:53:47 AM
Me
I hope you are right. Thanks
9:55:08 AM
Alex
If you have any additional questions, please do not hesitate to contact us.
9:55:24 AM

7/6/20

Marlon (7/6/2020, 12:49:39 PM): Hi - what can I help you with?
Me (7/6/2020, 12:51:39 PM): I just sent you a question. I have been told about COVID, late orders, Delays, In progress orders, my order was going to ship in 5-10 days (multiple times!), and frankly I am tired of the BS excuses. My order was for a Mother's Day gift. The lame excuses are not working anymore. We are over 2 months.
Marlon (7/6/2020, 12:54:04 PM): Please allow me a minute while I look into your order.
Me (7/6/2020, 12:54:07 PM): The last time i complained you were going to prioritize my order and it would ship in yet another 5-10 days. I ask about tracking, and get the same BS about backed up orders for COVID, and that my order is being expedited, etc. It is an auto response. DO you have ANY intention of sending this SOON?
Me (7/6/2020, 12:54:51 PM): I bet it is being prioritized again, right??
Marlon (7/6/2020, 12:55:02 PM): Your order is currently printing and will ship out soon. Once shipped, you will receive an email detailing your tracking number and instructions on how to track your shipment. It may take 24-48 hours before tracking information is made available to you once your order has shipped. While an exact delivery date cannot be guaranteed, a domestic order is expected to arrive within 5 to 10 business days after the order has shipped. For international orders, transit will take an additional 1 to 2 weeks.
Me (7/6/2020, 12:55:36 PM): Do you know that my order has been in printing since May 12?
Marlon (7/6/2020, 12:55:53 PM): We do and we apologize for the delay.
Marlon (7/6/2020, 12:56:01 PM): We have also reported this delay to our productions team and are currently working to have your order shipped out as soon as possible. Once your order has shipped you will receive tracking information via email.
Me (7/6/2020, 12:56:32 PM): You are telling me the same BS for 2 months!!! I will definitely be relaying this BS to all of my nursing friends and colleagues.
Marlon (7/6/2020, 12:56:52 PM): We are very sorry to hear of the frustration experienced in regards to this matter. We take your concerns very seriously. If there is anything further that we can assist you with, please do not hesitate to let us know. We look forward to bettering your experience.
Me (7/6/2020, 12:57:28 PM): I can tell. 2 months of seriously and concern for my frustration!!

DO NOT BUY ANYTHING FROM THESE CROOKS

Great products, very good quality.

Love this shirt! Fits great, love the colors. I never dry it just so it keeps shape and colors.

Returned my shirt it was to big. Ask for a small. Have not heard anything!

tracking could have been faster clearer and shipping faster.

It was a perfect fit and loved the colors against the black background. Already worn and washed and no chg in size. Colors just as bright!

She loved the T-Shirt. Size was a tad large but slightly shrunk after washing and drying. Print was very vivid and crisp, material was a very good quality.

Loved the shirt and it's details, my only complaints is they run very small,

Skimpy. Ordered a 2x and it looks like a large. And it was a gift too. Very disappointed.