Pownall and Sons Airgun and Angling specialists Avis 231

Collected a rifle from them via rfd from another dealer and even though the rifle wasent brought from them the lads there were so polite and helpful,I have brought many items from this shop and have always been delighted with the items and the service I have received from them,well worth a visit 👍

Disappointing customer service.
I have in fact purchased 5 different air guns from Pownell’s, in Great Yarmouth.
Recently they had an offer of an Air pistol, Duck Target Pellet Trap, Pistol Case and tin of 1000 Pellets. Which was advertised as having 3 left in stock.
But when I attended the shop, the staff member that served me assured me he had sold the last offer package the previous week. I subsequently purchased the alternative pistol, duck target and 1000 pellets.

However, on my return home I looked online. I saw that Pownell’s were still advertising the pistol package offer.
My wife then placed an offer and paid for said offer, which had the very Air Pistol I had originally wanted. But was charged the £19.99 delivery charge.

Despite having made several purchases from this establishment, I feel that not only that I have been lied to. But have been lured in and taken advantage of, as a customer.

I have contacted Pownell’s, by email on 2 occasions, for some sort of recompense. Without success. Very Disappointing !!

Always great service from these guys purchased a smk b2 deluxe which came with pellets scope and rifle bag delivered within four days great service and friendly delivery guy great company that delivers across the country within a week of ordering

Great service and communications at all times regarding my order and delivery.
I highly recommend the store and will be ordering from them again!

Very efficient

Easy to order fast delivery perfect item will use again

After a sticky start with the ill fitting sight mounts new and correct ones were quickly despatched,,top drawer service

When there was a small issue the guys were on it instantly . Successfully delivered to my nominated delivery address as requested.

Excelent for safety, the best ideea, good invention, bring home by delivery the same is perfect

The service was impressively quick and efficient, and the product matched its description perfectly. I look forward to making future purchases from this seller.

What a great company to deal with, I’ve ordered a few air guns from them and a first class service every time.

everything went as hoped. Easy procedure. One item missing but contacted same day and received 4 days later. Would recommend and would not hesitate to use again if required.

Good quality gun and they phoned me to see what days best for delivery

Bought an air rifle and a few other things to be delivered, very courteous phone call to arrange day, driver was very nice chap and was exactly on time slot, love the shop, always pop in when I’m in the area for fishing gear.

Amazing service kept infromed all the way

Trusted service , Delivery and there service is excellent. Postage is on time when they say it will be delivered. Good site for collectors and survial equipment.

Excellent service and products
Very helpful staff
Easy to buy online
Would use again

Very good service and fast delivery.
Thanks.