Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had great experience with Prandest. Ordered 10 masks and face cream, everything came even earlier than was said. Also, I had issues with my auto-set adress and they have reacted very quickly, change... Voir plus

Noté 1 sur 5 étoiles

they advertise one brand and send another one that is not a verified skin care producer so God knows what is inside, probably full of heavy metals. No money back btw.

Noté 1 sur 5 étoiles

I’ve tried the product and immediately felt like something was off. Usually, with a good collagen mask, it sticks to your face and is completely full of product, not in this case it’s completely dry... Voir plus

Noté 1 sur 5 étoiles

Scam. Never received items, even though i sent them emails and they replied that they will. Its a scam. Its been months and the order was never shipped.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Scam

Scam. Never received items, even though i sent them emails and they replied that they will. Its a scam. Its been months and the order was never shipped.

1 février 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM. Please don’t but anything. The products are not working. Got a skin irritation

29 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

FAKE products!!!

FAKE products!!!
I got my order but what I got was completely different than their website!!
Scam and fraud!!!!
I sent a message to them for the refund!!!

19 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM PLEASE DONT BUY

SCAM PLEASE DONT BUY ! Ordered mine more than a month ago and they finally have sent it but it’s a door mat, I’m disgusted at the dishonesty!

2 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Scaaaaam!!!!!!!

Scaaaaam!!!!!!!

I never received my package, they’re not answering my emails. They will take your money
Do not buy from them

25 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam! Scam! Scam! Run away from this seller!

Delivery took like forever, and when the package finally arrived, I received a completely different made/brand. I was extremely disappointed and honestly disgusted by their dishonesty. What a total scam!

Please be cautious when buying from this seller or their website. I personally received a product labeled/made Carvenchy instead of the original Tosowoong brand that was advertised on their site, and not the original Todowoong brand as that’s what was on their advertisement on thier store/website.

I contacted the seller several times and received no response at all, so I had to open a PayPal dispute, and I still haven’t heard anything back from them.

I’ve been using Tosowoong Arbutin and In my experience, the Arbutin product they selling is not the original Tosowoong brand.

If there were a zero-star option, that is exactly what I would give, because they do not deserve any stars at all for dishonesty and misleading the buyers.

Stay away from this seller if you value your mental health and hard earned money

6 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam!

Je krijgt een ander merk van het product dan het product dat ze online aanbieden.
Ik heb 2 crèmes gekregen van een merk die op alibaba 1,60 kost.
Scam!

4 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

never recevied the item and they didn't respond

never recevied the item. on their website, they have this generic information saying it was delivered at 12 midnight and when I checked the tracking number on the actual delivery service website, the tracking number was invalid. I told them that I also checked all of the surveillance footages and there was no delivery made and they never responded.

30 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I was hopeful given your ad on…

I was hopeful given your ad on instagram. Yet the masks were already ripped when I received them. I thought perhaps it was maybe one packet but after trying for masks, they were all ripped in somewayNo matter how carefully I tried to unfold them, they fell apart.
They are not as thick as on the video and I was not happy with the quality.

13 mai 2025
Avis spontané
Noté 2 sur 5 étoiles

The masks are extremely fragile.

The masks are ripped. I tried one and it was torn in two places. I tried a second, same thing. They aren’t really big enough to cover your face without a few gaps.
Not a huge issue but they were already torn in the package. They are not as thick as advertised.

12 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Would buy again

Arrived very quickly. Product was great and wore it all night. My face over the days to follow felt and looked amazing.

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer service 10/10

I just ordered 10 collagen masks and made a mistake in my order. I wrote to the Prandest team, but had no hope they would answer in time because we are sunday night. Well…they responded to me in less than 30 minutes and had fix my error. I am very impressed with the customer service! Can’t wait to try the collagen mask!!! THANK YOU PRANDEST TEAM!!!!!!!! 💗

23 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Horrible product

I’ve tried the product and immediately felt like something was off. Usually, with a good collagen mask, it sticks to your face and is completely full of product, not in this case it’s completely dry and doesn’t stick to your face.
I threw this horrible mask away after 20 minutes. Absolutely not worth the money. Outrageously expensive for what it is. It’s a big NO for me.

24 janvier 2025
Avis spontané

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