Precious Metal Avis 

From the moment my wife, Sam, and I arrived at Precious Metal in Wakefield, we knew we were in good hands. We were greeted with a genuine Yorkshire smile from Mat, who was an absolute star – so kind and incredibly friendly, he instantly put us at ease. It was also lovely to have Chris pop in to say hello, you could tell straight away that these two brothers run a proper, trustworthy business.
Having seen their fantastic 5-star rating on Trustpilot, our expectations were high, and Precious Metal certainly didn't disappoint! The premises were immaculate and very presentable, and the customer facilities were spot on – really nice and even felt a bit like being in someone's home. Matt even made us a cracking cuppa coffee, which was a lovely touch and very much appreciated.
The whole process of buying our new car was so easy and straightforward. We spotted a car we loved, and just a few days later, we were driving it away! There was no pressure, just honest and helpful service from start to finish. What really stood out to us was the genuine kindness of Chris and Matt. It's little things like that that truly make a difference.
Honestly, by the time we left Precious Metal, we felt like we'd made new friends. DJ and Sam, two warm Yorkshire folk, can wholeheartedly say that our experience with Chris and Matt was exceptional. If you're looking for a professional, friendly, and trustworthy place to buy a car in Yorkshire, look no further than Precious Metal. We wouldn't hesitate to recommend them to anyone and everyone. A well-deserved 5 stars from us!
Thanks again, Chris and Mat!

I’m absolutely in love with my new car! I found my new merc on autotrader and Mat was so helpful throughout the whole process and has been there pretty much 24/7 to help with all of my requests and silly questions. He has really gone above and beyond and also reunited me with a sentimental item that I’d accidentally left in my old car that I traded in! I would 110% recommend precious metal to anyone who is looking to buy or finance a new car. They really are one of a kind! Thank you all so much!

First of all the car is brilliant, a really good quality car, exactly as described - thank you!
Service. Mat was engaging and really helpful in the lead up to me getting ownership of the car - always on the end of a phone if I had questions, sent extra videos of the car, flexible on delivery, just fantastic.
On the day of delivery the car was perfect, but unfortunately I had a problem with my old car that was due to be part exchanged. Mat offered to take this to a garage and have it looked at. It was a very stressful situation for me and Mat went above and beyond to get it all resolved - a breath of fresh air > problem solving rather than problem creating.
Now the car has been fixed and all is sorted and everyone is happy. I'm loving the car and don't intend changing it any time soon, but when I do I'd definitely use Precious Metal again to source the next one!
Thank you Mat for all your help.

Great experience dealing with Matt for the first time. Great service and great product, 1st class.
Thank you for making the experience smooth and enjoyable 😊

These guys r great phone calls messages looked after myself through everything even though I was in Newcastle first class and thank you for a great car definitely recommend you to anyone 👍

Having owned my Jaguar F-Pace for 8 years and clocked 92k miles, I wanted to trade it in for a newer one. I used Autotrader to identify two possible replacements and the experience between the two dealerships was astounding.

From my first phone call with Mat at Precious Metal, he was polite, friendly and seemed to genuinely care about my situation to help me find a new car. He followed up promptly via email and checked in with me regularly to understand my position. Mat is an excellent sales man in the sense that he remembers small, personal details such as my daughters names, which helped us to quickly build rapport and made me really want to make my purchase from him as opposed to the other dealership.

Almost two months passed before I actually test drove and purchased the car (as my husband was eager for a Tesla!). Mat kept in contact but never pressured me or used scare tactics to encourage me to purchase. He even kindly moved my car seats out of my car and into the new one so I can test drive it with my daughters (which was very exciting for them!)

When I purchased the car, it was valeted inside and out and looked brand new. Mat took care of all the paperwork and made it really easy for me to purchase from him.

I can’t recommend Mat highly enough. He is a really lovely gentleman, extremely knowledgeable and professional and I would take my business to him again in a heartbeat.

I can’t thank Mat & the team enough for making purchasing my new car so effortless and stress-free! My family, friends and I are all returning customers… for good reason! They truly do go above and beyond to ensure they get to know what is right for you and completely deliver the perfect car. I highly recommend the team to anyone!

I found a BMW 1 series on the internet and went through My Car Credit to purchase the vehicle.
Chris was brilliant from me ringing to reserve the car, to me collecting the car just 2 days later. Super quick and pleasant purchase.
Everything was perfect and I absolutely love my new car. Thanks Chris!

Absolutely amazing experience once again! This is my second time getting a car from Precious Metal, and I couldn’t be happier. The process was so smooth and hassle-free, and the team made everything incredibly easy from start to finish. I’m beyond thankful for their professionalism and excellent customer service. Loving my new Mercedes CLA – highly recommend them to anyone looking for a stress-free car-buying experience! Thank you Mat!

Great experience all round. Would definitely recommend and use again.

Mat was extremely helpful and ensured that I knew every important detail about the car. The service was fast, friendly and efficient. I would definitely recommend.

Sorry for the late review. Oh Chris what a wonderful yorkshire man friendly. Funny. Honest and true to word. Fantastic driving lesson lol and I passed lovely drive through the streets of wakefield!!! However I love my new motor and to be honest I will not be purchasing a motor from anywhere else. Precious metals all the way . Do I miss my mini what mini?
Many thanks for everything
Hannah

Browsing through auto trader I stumbled upon Precious Metal and most importantly my rather lush car!!

I called over the Christmas period and the showroom was closed. I obviously worried someone would snap this beauty up. But fear not Mat was on it and called me back a few hours later. Absolutely delighted we made arrangements for me to come and view the car and I paid a fully refundable deposit.

I am fully aware of the level of perfection I expect from a used car and just how hard it is to meet my expectations but the car absolutely did!!

So, I guess what I’m trying to say is THANK YOU for my stunning car and making the whole process so seamless. You are a brilliant, personable family run business and I know exactly where to come for any more cars. I wouldn’t hesitate to recommend you.

Just brought home my gorgeous new car! I can’t recommend Mat at Precious Metal highly enough—he made the entire process enjoyable, carefully walked me through my options, and truly listened to what I wanted. His attention to detail was impeccable, ensuring I understood everything along the way. As a thoughtful touch, he even gifted me a bottle of Prosecco since I picked up the car around my birthday. Such a wonderful, family-run business! If you’ve been put off by typical car sales experiences, these are the people to trust!

We have just received our second car from Mat. We bought a car from Mat two years ago and the service from start to finish was second to none, nothing was too much trouble and he went above and beyond with everything! This time around we were looking for a specific car and Mat sourced the car we wanted for us. We couldn’t recommend Precious Metals anymore if we tried and we definitely won’t ever go anywhere else to get our future cars!

Flawless service as always from start to finish!

This is my second car purchased from Precious Metal and Mat always manages to find me the spec of car I want at the best possible price and makes the whole process so easy and straight forward.

Both Mat and Chris are so genuine and friendly and I have no hesitation in recommending them!
I wouldn’t go anywhere else for a car and will 100% be back

Couldn’t fault this place..
from the minute we walked in these guys Mat and Chris
(brothers) made us so welcome..
very professional and knowledgeable,very friendly genuine nice people..we were very impressed ,they are obviously dedicated to their business…their cars are immaculate…I would recommend them every time and will definitely be back if I need to change my car.. over the moon with my Jaguar F Pace Portfolio..thanks guys. Diane.

I don't usually post reviews but after purchasing my second car from Precious Metals in 4 years I wanted to share my experience.

I collected my car directly from them this week and the whole process from asking Mat to find me a car in line with the specification I preferred to signing the completion paperwork has been nothing but brilliant.

The customer service levels Mat afforded me were second to none.

Nothing was too much trouble, communication was regular and Mat gave me the impression that he was as excited as me in sourcing the car of my choice.

Not only did he find me the right car he came in well under the budget figure I gave him to work with too.

Both Mat, who looked after me and Chris, Mat's brother and business partner are passionate people when it comes to cars and their enthusiasm, attention to detail and customer service cannot be faulted..

I have absolutely no hesitation in recommending Precious Metals and would strongly suggest you give them a try if you're in the market for a new car.

You will not be disappointed..

From walking in the showroom Matt and his brother found the perfect balance of being knowledgeable, professional and totally invested in our car buying journey but without being pushy !
This excellent level of customer care and attention continued right through the process - even to the point of personally delivery the car and making sure all aspects were easy and stress free .
What a joy to find that in this day and age and especially in the car industry !
Would wholeheartedly recommend them !

We had a great experience buying from Chris. He was responsive, helpful, polite and friendly. The car is an absolute beauty. I would highly recommend Precious Metal to anybody looking to buy a luxury vehicle and wanting excellent service.