I know it can be scary to use the Internet to order jewelry, but my experience with Precious Carbon has been excellent! We were in contact the whole time and any changes I wanted were granted befor... Voir plus
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I had been looking for the right jeweler to get my future fiancé's ring for the better part of a year. When I was recommended Precious Carbon, they were so helpful in executing my vision for my future... Voir plus
L'entreprise a répondu
What can I say. I was super skeptical at first because it was all online. But that’s the world we are in. Precious Carat is legit. Selecting it was easier than I imagined. Alex was/is a pleasure to de... Voir plus
L'entreprise a répondu
Shipping took a little longer than expected. My band is not exactly what I was expecting or what was pictured, the image showed a raised basket so that you would be able to wear a band flush against... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Precious Carbon is a diamond retailer that sells natural and lab-grown diamonds and we also offer a wide range of elegant diamond jewelry pieces. We care about our customers and want to make buying diamonds easy and affordable. Our founders have over two decades of experience in the diamond industry, and they realized that customers were paying too much for diamonds. They founded Precious Carbon with a promise to match or beat prices in the market, so that customers get value for their money.
Coordonnées de contact
62 W 47th St STE 1212, 10036, New York, Etats-Unis
- +1 502-602-7906
- info@preciouscarbon.com
- preciouscarbon.com
4,5
Excellent
25 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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5 out of 5 stars quick responses when I…
5 out of 5 stars quick responses when I emailed them and they emailed me updates about my purchase and the shipping was quick when the product was finished!
19 août 2026
This is THE site
This is the site to go with. I spent hours looking at all the other ring sites and there was not one that was even close to their pricing. The ring was exactly as described. Authentic, and very high quality. I’m very pleased with this site.
17 juillet 2026
Avis spontané
I had been looking for the right…
I had been looking for the right jeweler to get my future fiancé's ring for the better part of a year. When I was recommended Precious Carbon, they were so helpful in executing my vision for my future fiancé's ring and her wedding band. They were so easy to work with, they truly cared about the product being perfect, and the quality is amazing. I'm so happy with my choice and I cannot wait for my future fiancé to get her ring from me!
20 avril 2026
Réponse de Precious Carbon
Mayank, thank you so much for the kind words! It honestly means a lot to us. ❤️
I genuinely loved being part of this and helping bring your vision for the ring to life. Knowing how much thought you put into finding the right jeweler makes this even more special for us.
I really hope your fiancée loves the ring as much as we loved making it for you. Wishing you both an amazing moment when you finally get to give it to her! 😊
Fantastic product at a great price!
I know it can be scary to use the Internet to order jewelry, but my experience with Precious Carbon has been excellent! We were in contact the whole time and any changes I wanted were granted before the ring was made. The results were nothing short of SPECTACULAR! The diamond sparkles and reflects a tremendous amount of light. The bands are precise & clean. Pictures do not do it justice! My wife was in tears when I presented her upgraded wedding ring on our anniversary!
I also used Klarna to pay - for an extra layer of security & didn’t even have to pay interest.
10 juillet 2026
Réponse de Precious Carbon
Albert, this honestly made our day! Thank you so much for the kind words. ❤️
It was such a pleasure being part of this, especially knowing how much the ring meant for your anniversary. Hearing that your wife was in tears when you gave it to her makes all the time and effort absolutely worth it.
We’re so happy you loved the final piece, and it was genuinely a pleasure creating it with you! 😊
Everything
Everything! It was a great experience. She absolutely loved the ring. SO many comments about how it shines and how big it is. Super happy with my purchase!!
20 août 2026
Réponse de Precious Carbon
Jay, this made us smile! 😊 Thank you so much for the amazing feedback.
It was genuinely a pleasure creating this ring with you, and knowing she absolutely loved it makes the whole process even more rewarding. We’re so happy it’s getting all the attention it deserves! ❤️
Wishing you both many beautiful moments with it!
No regrets!!
What can I say. I was super skeptical at first because it was all online. But that’s the world we are in. Precious Carat is legit. Selecting it was easier than I imagined. Alex was/is a pleasure to deal with. Very responsive. It came in within the time frame he initially estimated. I would highly recommend Precious Carat for your big event! 6 stars if I could!
20 août 2026
Avis spontané
Réponse de Precious Carbon
Shon, this one genuinely made me smile. ❤️ Thank you for trusting us, especially when ordering something this important online can feel like a leap of faith.
It was an absolute pleasure working with you and bringing the ring together. I’m so glad we could make the experience as smooth as possible and deliver within the timeline you needed. And hey, we’ll happily take that 6th star if you ever find a way to give it to us! 😄
Wishing you an unforgettable big day!
The process was awesome
The process was awesome! Everyone was very helpful and informative. It was a short wait from ordering the ring to receiving the finished product. My fiance loves the ring. Thank you
14 août 2026
Réponse de Precious Carbon
Thank you so much, Adam! This honestly made our day. 😊 We’re so glad the process was smooth and that your fiancée loves the ring. It was a pleasure being part of such a special moment for you both. Wishing you guys an amazing future together! ❤️
Réponse de Precious Carbon
Thank you so much, Anchit! We truly appreciate your kind words and your trust in Precious Carbon. It was a pleasure helping you, and we’re so happy you had a great experience with us. ❤️
We hope you enjoy your piece for many years to come!
Beautiful ring, happy with my purchase
Shipping took a little longer than expected. My band is not exactly what I was expecting or what was pictured, the image showed a raised basket so that you would be able to wear a band flush against it. Mine is not raised so I needed to buy a spacer to wear with my wedding band. It’s also not stamped I side. Communication was good, I did have to reach out for updates a few times during the process, but I always received prompt responses. All and all it is a beautiful ring
15 avril 2026
Réponse de Precious Carbon
Hi Heather,
Thank you so much for taking the time to share such thoughtful feedback. We’re really happy to hear that you love the ring and that you had a good experience with our communication and customer service. ❤️
We also appreciate you mentioning the fit with your wedding band. Since you were pairing the ring with a band you already owned, the two pieces may not sit completely flush depending on the shape and height of the existing band. If we had known beforehand that you wanted the engagement ring specifically designed to sit flush with your existing wedding band, we would have been happy to take that into consideration during the design process.
Your feedback is genuinely helpful to us, and we’ll certainly keep this in mind when helping future customers who are pairing a new ring with an existing band.
Thank you again for choosing Precious Carbon, Heather. We’re so glad you’re enjoying your beautiful ring, and we hope you love wearing it for many years to come! ✨
- Team Precious Carbon
The process was amazing and when I got…
The process was amazing and when I got the ring I loved it, Customer service was perfect. Unfortunately the quality wasn’t what I expected ! I was so upset the clarity of the ring is poor .
13 août 2026
Réponse de Precious Carbon
Hi Wendy,
We’re truly sorry to hear that the ring didn’t continue to look the way you expected. We completely understand how disappointing that must be, especially since you loved it when it first arrived.
We did reach out to you after hearing about the issue as soon as you raised this issue because we genuinely want to make this right. We haven’t heard back yet, but we’re still here and more than happy to help.
We’ve offered to remake the entire ring for you at no cost, including putting it through our QC process before sending it back to you. We can also arrange the return shipping.
Wendy, we’d really appreciate the opportunity to fix this for you rather than have you remain unhappy with your experience. Please reply to our email whenever you have a moment, and I’ll personally take care of everything from there.
We’re a growing business, and taking care of our customers genuinely matters to us. ❤️
Alex
The ring arrived at the time they said…
The ring arrived at the time they said it would. The process was very good from start to finish. The emailed CAD drawing of what it would look like and size verification was well done. The box and packaging was beautiful. Very nice experience and price was very reasonable compared to a jewelry shop. Only thing that wasn’t with the ring was the diamond certificate. There was a note saying to email if missing.
10 août 2026
Réponse de Precious Carbon
Thank you so much for the kind review, Andrew! We’re really glad you enjoyed the experience and that the ring arrived right on time. We also appreciate you bringing up the certificate concern. As discussed, the accent diamonds are too small for individual certification, but we’re always happy to clarify this for you. It was a pleasure working with you, and we truly appreciate your trust in Precious Carbon! 💎
Great communication quick delivery…
Great communication quick delivery authentication comes with lab grown diamonds totally legit not a scam my wife loved it
3 août 2026
Réponse de Precious Carbon
Thanks so much for the kind words, Kareem! It genuinely means a lot.
I really enjoyed putting the ring together and matching it with the wedding band you chose. It was a pleasure being part of such a special moment for you both, and I’m really glad to hear your wife loves it!
Wishing you both many happy years together. ❤️
Customer service is outstanding!
7 août 2026
Réponse de Precious Carbon
Thanks so much for the kind words, Loren! It was genuinely a pleasure working with you.
I really appreciate your trust throughout the process, and I’m so glad we could help bring the ring together for you. Wishing you both all the best, and I hope you enjoy it for many years to come! ❤️
Beautiful ring, great customer service.
Very pleased with my experience with Precious Carbon. They communicated through every step. I was even able to choose a different diamond because the one I picked wasn’t the exact shape I was looking for. I revived the ring in about 20 days and it was perfect! I did a lot of searching online and Precious Carbon offers the best affordability for quality engagement rings. Other sights that are in the more affordable range were charging $600-$1000 more for a ring with the same carat size that rated much lower than the diamond I chose. Don’t hesitate to use this company.
6 août 2026
Avis spontané
Réponse de Precious Carbon
Wow - thank you for such a detailed and wonderful review! We know how important it is to get every detail right when choosing an engagement ring, and we’re more than happy that you loved the entire experience with Precious Carbon. Your recommendation means the most to our team. We really look forward to serve you in future.
Alex did a wonderful job
Alex did a wonderful job. Keep me updated on the process of making the ring and when it arrived, I was shocked on how shiny and professional the diamonds were.
3 août 2026
Réponse de Precious Carbon
Thank you so much, Barry! It was truly a pleasure being part of such a special moment. I'm so happy to hear you loved the ring, and I really appreciate you taking the time to share your experience✨
The experience was 10/10 from beginning…
The experience was 10/10 from beginning to end. From designing the perfect ring for my wife as an upgrade from her original, to the excellent customer service, quality & price. I'll definitely shop with them for all future purchases!
4 août 2026
Avis spontané
Réponse de Precious Carbon
Thank you so much, Jarrett! It was an absolute pleasure helping create such a meaningful upgrade for your wife. Your kind words truly mean a lot to our team. Wishing you both many more happy memories together, and we look forward to helping you again in the future!
Amazing service, speed and quality!
Had great experience working with Precious Carbon! I was hesitant at first but after taking time speaking with Alex I had confidence and got an absolutely beautiful ring at an amazing value! Highly recommend! My now Fiancée loves it!
28 mai 2026
Avis spontané
Réponse de Precious Carbon
Thank you so much, Arthur! It was a pleasure helping you through every step of the process. Wishing you both a lifetime of love and happiness. Congratulations again! 💍❤️
I am extremely pleased with this…
I am extremely pleased with this lab-grown diamond ring. It arrived on schedule, was packaged beautifully, and looked even more stunning in person than it did in the photos online. The quality and overall appearance exceeded my expectations, and the ring was everything I had hoped it would be. The entire purchasing process was smooth and hassle-free. I would gladly recommend this seller to anyone looking for a beautiful ring and an excellent buying experience.
24 juin 2026
Avis spontané
Réponse de Precious Carbon
Thank you so much this made our day! We're thrilled the ring lived up to your expectations and that the experience was seamless. We hope you enjoy it for years to come. 💎
I can’t say enough good things!
First and foremost I want to apologize for the delay in writing this review. I have had nothing but the best experience with Precious Carbon from beginning to end! I can’t say enough! I was hesitant at first to order from a company that I wasn’t familiar with but I took a leap of faith and I couldn’t be happier! Beginning with the price, I found that there are still people who aren’t trying to get over on their customers. Precious Carbon gave me everything I wanted for a price I could afford! Next is quality, the ring I ordered is so perfect and beautiful, made with precision and care and came with all documentation that I got exactly what I ordered! And finally and most importantly was the customer service!! Anytime I had a question, I had a response within 30 minutes!!! Each and every time I reached out!! I can’t say enough good things about Precious Carbon! And no I did not get paid or compensated to write this review! I truly just believe that from my experience, I needed to express my gratitude and experience! 1000% recommend anyone who is looking for quality jewelry at an affordable price and fantastic customer service, trust Precious Carbon!!!!
16 mars 2026
Avis spontané
Réponse de Precious Carbon
Thank you for your kind review. We're delighted that you had a great experience and are happy with your ring and our service. Your support means a lot to our team, and we look forward to assisting you again in the future.
Amazing
The ring was exactly what I ordered and it came out amazing! It's quality and shiny were just as advertised. The only downside it it took a little longer than I was expecting and wanting it to. But it was worth the wait!
15 juin 2026
Avis spontané
Réponse de Precious Carbon
Thank you so much for your kind words! We are really happy to hear you loved the ring and that it met your expectations in quality and shine. We also appreciate your feedback on the delivery time. We will definitely work on improving this so the experience is even smoother going forward.
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