Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
2,7
16 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Actually ended up giving this to my friend last weekend—she kept touching the petals and was obsessed with how tightly they’re stitched. The bouquet held its shape really well even after being shoved in my tote for a day. I’ve bought fabric flowers before but none of them felt as sturdy when you squeeze the blooms.
At first I was worried because the shipping took a long time. I received the sweatshirt, which fits large, truly oversized. The cat is printed, not a patch. The material is light. However, it looks very nice.
Not a good company to deal with in my experience they sent me wrong size trying to give me details how to return it was a nightmare I paid via Klarna the only way I got my money bk was not to pay Klarna and contact them to tell them why I hadn’t paid and eventually Klarna got there money back from them
Réponse : Pregenm
We are deeply sorry for the unpleasant shopping experience you experienced. This is absolutely not the level of service we should provide. We assure you that we always put our customers first and are committed to providing the highest quality service. We understand your feelings. To resolve your issue more efficiently, please send your details to our customer service email: service@pregenm.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. This time, we will give you a satisfactory answer.
Terrible company. They say they have a 14 day no quibble return and refund policy on their website and on their delivery packaging. Absolutely couldn’t be further from the truth! They won’t give me a refund, just want me to buy another size was the response to my email ! Won’t reply to further requests for returns address in Uk . DO NOT BUY FROM THEM !
Trying to contact you people is a joke. You kept saying my order was sent and received / I have not received it. I keep emailing and all I get is a generic email saying ‘your email was replied to please read it’. That’s not solving my problem
Is it? I want either my money back or my order delivered - thank you
The quality of the clothes is terrible and they DO NOT have a return service it’s all a con
Very cheep quality I tried to return the product but website does not provide return address. Co cracked costumer service they don’t even bother coming back to me. Very disappointed in this company
Recieved 2 piece touser set .Not as shown in video .It's cheap tacky poor quality material.Tried to e mail for returns label no reply from them.Very disappointed in this company
I ordered the wonder jeans load of rubbish, thin cheap jeans and to small. Avoid this site.
Product sent was not what was ordered
The trousers that they sent me are absolutely nothing like what was advertised
They don't even look like the same trousers in the advert
The material is incredibly thin and the fit, design and look are nothing like what they had advertised
For almost £20 this is the worst item I have ever purchased
Absolutely disgusting service
Bought 2 items good prices.
Pair of jeans were not the size I ordered so emailed and they sent the correct size with no question!Nice quality!
Stay well clear of this website. Models and photos on the site look professional and attractive, products look good quality. They are anything but. Ordered a pair of jeans, paid over £20. What eventually arrived were hideous, cheap, badly dyed and horrendous quality. Have bought far better quality in Primark for half the price. DO NOT BE FOOLED. THIS IS A CHEAP NASTY LITTLE WEBSITE IN CHINA. Waiting on a refund, will be interesting to see how that goes!
The jeans I ordered eventually arrived, but didn’t fit. The company policy states that you first email them & they will send you a return number & printable returns label. After numerous emails I am still awaiting a response. I would not recommend this company to anyone.
Bought some bras from the still waiting to receive them. Can speak with anyone. No reply to emails. Don’t touch with a barge pole!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
