Premier Workspaces - Charlotte Avis 7

I've had to ask myself if at the core this company is just plain greedy and/or racist, and I hate that. I've been renting spaces at the Charlotte office since 2021. The rent always goes up too much for the location. The desk and chairs they provide are always old and cheap until you fight them long enough to fix it. I had to go back and forth with them about having safe chairs. The landscaping is usually unkempt and it took a long time to get fencing and security cameras although the location is not in a good area of town and surrounded by low budget hotels. Yet the rent keeps rising. My experience last week was the last straw. Most recently, due to a plumbing issue, the water was off for 5 days. We were advised to go across the street and use the hotel bathroom. On the 6th day (a Saturday) they were still working on fixing the carpet right in front of both of my suites. Saturday afternoon they left batteries in front of my door all day to keep the carpet down. The downstairs bathroom (adjacent from my suites) were also still inoperable.  For me, this meant I was unable to use my business or have clients for 6 full days, the entire work week since Sunday are closed days. When I asked about compensation for this, I was told they would not and instead would give us extra sandwiches and cupcakes as an apology. I pay over 1900 a month, couldn't use it for 6 days and cupcakes and sandwiches make that better? Not to mention, most tenants in the building are small business owners AND people of color. I had to ask myself the hard question of are they selfish and greedy and/or racist because why did you bribe us with food? While I can say the local staff has kept my experience from being a nightmare, I will not be renewing my lease because of how this plumbing situation was handled. Premier Workspaces clearly don't value its tenants and it shows. I can take my money and pay less OR have a nicer space elsewhere. I use to sing its praises as a great place to start your business, but after this last week I will never, ever under any circumstances recommend anyone use them. 

My business moved to the Charlotte Premier office in 2022. Our experience has been 5 stars. Ann and Melinda are fantastic. They continue to exceed our expectations. Our last experience was a disaster with poor property managers. Our location at 77 and Tyvola is perfect. I highly recommend Premier Charlotte!

Customer service is abysmal. The person responsible for booking Charlotte rooms was unbelievably rude over the phone. I have a remote team that meets frequently in Charlotte -- she lost business from us.

Mrs. Ann stays on top of things and she is supportive of our needs.

Our group has appreciated the helpfulness and kindness that we've found in this building. The space has worked out well.

I've been a customer of Premier for about a month, and I've been pleased with the service I have received. The location is clean, secure, and safe. My office was furnished with a standing desk, an office chair, a supplemental chair, and a locking file cabinet. On my first day, the leasing agent had left flowers on my desk welcoming me to the office. The building is available for use as promised, and the personnel are friendly and helpful.