Pretty Little Creations Avis 

139
•
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

At this point, i would NOT recommend buy there. I canceled my order, even got a confirmation. But they delivered it anyway, it was a wrong artikel, i payed artikels that cost the double of that i rece... Voir plus

Noté 3 sur 5 étoiles

The eventual product was great but communication was poor. The item was sent out without my requested changes despite my immediate response to receiving the proofs via email (please be aware that i... Voir plus

Noté 1 sur 5 étoiles

You have no missing orders stop talking rubbish everyone who orders from you can find out themselves by the tracking number they get. Simply phone royal mail who will confrim Pretty Little Creations... Voir plus

Noté 5 sur 5 étoiles

I have been really pleased with Pretty Creations, their Art Work and dedication to Customer Care is second to none. I live in Cyprus and have to admire their speed and efficiency in getting me my orde... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. aussi dans
  3. Graphiste
  4. Service d'impression de photos

Informations provenant de diverses sources externes

Your number one source for all personalised gifts and home accessories. We're dedicated to giving you the very best quality products and customer service. We hope you enjoy our products :)


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

139 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(139)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing!

I am more than happy with my purchase! It was the perfect gift for me niece, she's in love with it😁

30 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality

Amazing quality, quick delivery and love that they send an email for you to approve the design! Very very happy

18 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service from UK to Cyprus

I have been really pleased with Pretty Creations, their Art Work and dedication to Customer Care is second to none. I live in Cyprus and have to admire their speed and efficiency in getting me my order through, the proof's, printing and my receipt of the order took only 8 days, 6 of which were postage time. Well done Pretty Creations I am sure more work will be coming your way from me..

13 septembre 2019
Avis spontané
Logo de Pretty Little Creations

Réponse de Pretty Little Creations

Hello Mrs. Lynne Ann,

In behalf of the whole Pretty Little Creations Team, we would like to express our deepest gratitude for your kind words and appreciation. :)

Despite the many obstacles that we face in this business line, it always makes it worth the struggle knowing that at the end of the day, there will always be someone that we could somehow give joy to through our products and services.

Thank you so much for leaving us a memory of your great experience with PLC and we hope to see more of you in the future. :)

Best wishes,

Pretty Little Creations Team

Noté 5 sur 5 étoiles

A bought it for my friend

A bought it for my friend, Her dads just recently passed away and a thought it would be nice to get her something with a memory on it. She absolutely loves it

8 septembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking company

Absolutely shocking company, took ages to reply to emails, I ordered a personalised ceramic travel mug and when it eventually came the mug was smashed to bits with no print on, disgusting merchandise handling

30 août 2019
Avis spontané
Logo de Pretty Little Creations

Réponse de Pretty Little Creations

Thank you for letting us know about your recent experience with us. I apologize if our service did not meet your expectation and appreciate you taking the time to share concerns.

Our goal is to provide a consistently reliable product and an exemplary level of service.

Based on your experience, we did not meet this goal. Your comments will be used for training and enhancing our service.

I ask you that you allow us another opportunity to serve you.

Thank you

Hayreen

Noté 3 sur 5 étoiles

Beautiful and unique creations

Beautiful and unique creations, absolutely love these ideas. Unfortunately couldn't use the gift I ordered hense not 5 stars however didn't want to leave a bad review as consumer service was outstanding, tried their best to come to a solution for me and help best they can, just need a new delivery service as both packages I received the packaging was damaged and one of the idems was damaged.

16 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Recent purchase

Had to email as order hadn't arrived but as soon as I had done this a replacement was sent out to me which arrived within 2 days. Item was in excellent condition, really pleased with it. Good job guys!

1 août 2019
Avis spontané
Noté 1 sur 5 étoiles

Have never received the order.

Have never received the order.. ordered a week and a half in advance.. they said would I like another being sent out, after them not telling me it had got lost in the post.. still not received anything and ordered on 18.07.2019 now it’s the 01.08.2019

Please do not order from!

31 juillet 2019
Avis spontané
Logo de Pretty Little Creations

Réponse de Pretty Little Creations

Hello Poppy,

We, everyone at Pretty Little Creations team apologize for the unexpected experience. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. Though we can’t fix the past but you have our personal commitment to improve the way our staff serves every customer.

In line we are currently investigating as we are having some issues with some missing orders, we currently working on a plan to get this sorted to stop this happen in the future.

Until then, will a refund will suffice for the unexpected situation?

Noté 1 sur 5 étoiles

Missing

I was absolutely gutted to not receive my product as promised.
I had ordered a personalised travel mug on the 9th July, we are now the 27th July and I still haven’t received my product.
I was told that a replacement travel mug would be sent out and I still didn’t receive that.
I have been given two tracking numbers with Royal Mail and told the products were lost by Royal Mail.
Royal Mail informed me the product was not sent out correctly, it was on a tracking service but posted in a way which was not very secure, both times.

No form of compensation was offered and refund only provided after me asking for it.
Reading other reviews it seems the same pattern happens.
A product gets ordered, ‘delivered’, not received a replacement is then offered and ‘delivered’ but never received until finally a refund is requested.
How can a company make the product first time and then offer a replacement every time to send again.
I will not be ordering with these again.

27 juillet 2019
Avis spontané
Logo de Pretty Little Creations

Réponse de Pretty Little Creations

Hello Sinthu,

We, everyone at Pretty Little Creations team apologize for the unexpected experience. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. Though we can’t fix the past but you have our personal commitment to improve the way our staff serves every customer.

In line we are currently investigating as we are having some issues with some missing orders, we are currently working on a plan to get this sorted to stop this happen in the future.

Thank you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus