I had a unique issue that required some extra effort to solve. Can't say enough good things about Lilly Smith. She communicated clearly, set proper expectations, and then delivered. Such a pleasure to... Voir plus
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The Royal Scot Hotel and Suites in Victoria, B.C. was in an excellent location. The Hotel was older but that was part of the appeal. The suites were clean and spacious. The property was well maintain... Voir plus
L'entreprise a répondu
Prime Hotel reached out to us, when are reservation was close to being cancelled, we had a little mis-communication on when we needed to pay. Had they not reached out 4 of us heading to a trade show... Voir plus
L'entreprise a répondu
Stayed at this hotel as an overflow to a Gaylord Opry Conference, and they honoured the reduced conference price before the conference dates! It also had a simple breakfast included, and the walk to t... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Prime Hotel Bookings provides an effortless experience in booking your hotel reservations. With our dedicated travel agents and excellent customer support service, you will enjoy your hotel experience with additional discounts and vouchers through our loyalty program. What matters for Prime Hotel Bookings, is having a genuine relationship with our clients and assuring them that we care about their hotel experience!
Coordonnées de contact
1000 N. West Street, Suite 1200, 19801, Wilmington, Etats-Unis
- 3026000274
- info@primehotelbookings.com
- primehotelbookings.com
Pretty simple and straight forward
Pretty simple and straight forward, communications were prompt and helpful.
16 mars 2026
Avis spontané
Incredible customer service
I had a unique issue that required some extra effort to solve. Can't say enough good things about Lilly Smith. She communicated clearly, set proper expectations, and then delivered. Such a pleasure to work with. So grateful for her customer service and professionalism.
18 novembre 2025
Avis spontané
Easy to communicate
It was very easy to talk to a real person, and very swift responses.
17 novembre 2025
Avis spontané
Lilly Smith outstanding job
Lilly Smith was very helpful providing me a final receipt and paid invoice for my records. She was great and easy to work with!
22 octobre 2025
Avis spontané
Lilly
Lilly , the attendant was of excellent service. Great personality also.
She deserves a raise and a promotion!
Thank You
A Satisfied Customer
19 septembre 2025
Avis spontané
They have been helpfuland addressed
They have been helpfuland addressed my reservation problem with utmost professionalism.
18 septembre 2025
Avis spontané
Lilly from Custom Service was AWESOME
Lilly from Custom Service was AWESOME! Will definitely recommend.
1 août 2025
Avis spontané
I had to make some changes in the last…
I had to make some changes in the last minute, and they were very accommodating. They confirm and make sure everything was in order. if you are attending a conference at the convention center the location is excellent. The loop service to and from the convention halls is very convenient and easy to navigate.
5 avril 2025
Avis spontané
Réponse : Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
Réponse : Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
I got a great ratefor my hotel in Las…
I got a great ratefor my hotel in Las Vegas and as i rebooked a few times this company is reacting faster then you send them the questions. Really amazing, Fast and very professional and very clear answers
9 mars 2025
Avis spontané
Réponse : Primehotelbookings
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing us!
The room was clean, i like the place
The room was clean, good service to the restaurant, everything was good for me.
18 février 2025
Avis spontané
Réponse : Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
Great hotel with top notch service.
From check-in to check-out and everything in between, went smoothly. The room was comfortable and clean. The staff was exceptionally friendly. My young son even asked if we could stay there forever because the waitstaff was so nice to him.
17 février 2025
Avis spontané
Réponse : Primehotelbookings
We’re so happy to hear that you had a positive experience!
Your satisfaction is our top priority, and we’re here to make your next reservation just as smooth and enjoyable.
Affordable room just off Times Square
Affordable room just off Times Square. Basic room accessories, but comfortable bed and friendly front desk staff.
23 janvier 2025
Avis spontané
Réponse : Primehotelbookings
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing us!
It was very fast
It was very fast. Price was good smooth check-in. Everything went great.
27 janvier 2025
Avis spontané
Réponse : Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Réponse : Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Great Service and Great Stay!
19 janvier 2025
Avis spontané
Réponse : Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Great experpience
Ease of check in and out. Reps on the phone were super friendly.
10 décembre 2024
Avis spontané
Réponse : Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Réponse : Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Honestly it wwas an expensive room and…
Honestly it wwas an expensive room and we only slept there. No real time spent
24 août 2024
Avis spontané
Réponse : Primehotelbookings
Thank you for sharing your story! And we are sorry for any inconvenience.
We understand how crucial it is to have reliable accommodations, especially for important events like trade shows.
We’re committed to maintaining that level of service for all your future needs.
Boston Seaport Hotel
Great hotel and price. Responsive to my questions and needs.
28 octobre 2024
Avis spontané
Réponse : Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
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