Primelabsau Avis 21

TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow this stuff certainly works after seeing my daughter at half her size i was amazed and orded myself she looks apsolutely amazing tried other company but nothing compared to this one . Ive just put... Voir plus

Noté 5 sur 5 étoiles

by far the best customer experience ive had ordering anything online. Prime peptides has always ensured customer satisfaction 24/7. very happy with their fast responses and ability solve any customer... Voir plus

Noté 4 sur 5 étoiles

Place a black Friday order seemed legit but as of yet nothing stay away from these scammers you can get an email response but that where it ends UPDATE HAVING DONE ALL THIS THEY OFFERED A FULL REFUN... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If I could give a zero star I would. This company sent me contaminated peptides that were cloudy with lumps floating around in the water. After I brought this to there attention they sent me another... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

21 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

This Peptide store is legitimate.

I just wanted to say thank you to Prime Labs AU for my package and the fast delivery—I really appreciate it.

I have to admit, I was initially quite nervous and a bit skeptical about ordering, simply because I wasn’t familiar with the business. With so many peptide stores online, it can be difficult to know which ones are legitimate.

That said, I’m really glad I decided to give your company a go. Everything arrived promptly, I received regular updates via email throughout the process, and I was provided with a tracking number once my order was shipped, which I could easily follow through my Australia Post app.

Thank you again, Prime Labs—I’ll definitely be ordering from you again.

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good communication

Very good communication, I had questions about delivery & water amounts, both questions were answered quickly & delivery was super quick, thankyou.

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Wow this stuff certainly works

Wow this stuff certainly works after seeing my daughter at half her size i was amazed and orded myself she looks apsolutely amazing tried other company but nothing compared to this one . Ive just put in a second order with 25% off bargain thanku prime labs x

29 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

by far the best customer experience ive…

by far the best customer experience ive had ordering anything online. Prime peptides has always ensured customer satisfaction 24/7. very happy with their fast responses and ability solve any customer enquiries i have had. Have been with them for a couple months now and have had nothing but the highest level of service.

14 mars 2026
Avis spontané

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 4 sur 5 étoiles

Unlucky situation

Never received products but great communication along the way. Too many people buying right now, they were happy to refund 100% a legit company

17 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Finally received product after some delay.

Edited review: i did receive my product after awhile although it took longer than I'd like. Thankyou to primelabs for reaching out although communication was extremely hard at times. I appreciate the follow up.

6 janvier 2026
Avis spontané

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 4 sur 5 étoiles

Ordered received it just took ages.

I can confirm these guys are legit. Despite my reservations at first thinking it was a scam, the order did arrive it just took ages. Product was exactly as described.

8 décembre 2025
Avis spontané
Logo de Primelabsau

Réponse : Primelabsau

Hi Dave,

Thank you for your review.

We appreciate your patience during the extended delivery timeframe and are glad to hear the product arrived as described. We’re actively improving our logistics to reduce delays moving forward and value your feedback.

Best Regards,
Prime Labs AU Team

Noté 5 sur 5 étoiles

Order refunded

I made an order on the 29th of November, although order didn't come through they refunded my order and I got my money back. Communication was good.

28 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Primelabsau reliable and Trustworthy

I can recommend Primelabsau. They are a reliable place to get what you need, and I was pleasantly surprised by their integrity. They delivered exactly what I ordered and kept their promises. I can honestly say their customer service is very good, and the whole experience was smooth and trustworthy.

27 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Still Waiting 4 weeks later

I'm a bit disappointed to be honest.

I placed an order late November.

I understand there is delay due to the Black Friday/Cyber Monday sales but 4 weeks is a long time.

To add insult to injury, they are now advertising their Christmas promo.

So they are trying to get more orders before they have finished fulfilling their outstanding orders.

I'm sure this is not a scam, (although it feels like it) but it has completely thrown out my protocol and I don't feel I can rely on Prime Labs in the future as a reliable company.

I would have preferred if they marked items out of stock rather than say their is a delay.

To PrimelabsAU's credit, they did refund me the full amount.

28 novembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Poor communication

Poor communication. Was waiting about 5 weeks for anything but they couldn't even give me a response a to when they'd be shipping the product out. Disappointed, I did get a refund. Just a waste of time. Im not sure if this is a scam or not

21 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Place a black Friday order seemed legit…

Place a black Friday order seemed legit but as of yet nothing stay away from these scammers you can get an email response but that where it ends
UPDATE HAVING DONE ALL THIS THEY OFFERED A FULL REFUND SO THEY MAY BE LEGIT AFTER ALL

14 novembre 2025
Avis spontané
Logo de Primelabsau

Réponse : Primelabsau

Hi Brett,

We strongly dispute the claim that we are a scam. We are a legitimate Australian business and have been actively responding to customer enquiries.

Orders placed during our Black Friday sale period experienced higher-than-usual processing times. We have continued to communicate this delay with all customers.

If you wish to no longer wait for your order, you are always welcome to email us for a full refund and we will issue one immediately.

Thank you,
Prime Labs AU
admin@primelabsau.com

Noté 5 sur 5 étoiles

Amazing company

I've ordered from these guys multiple times, always got my order within that week and their customer support is amazing. They are super friendly and always willing to help me. Products are great, will definitely continue to purchase from them and have already referred lots of my friends.

10 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

It’s a scam

It’s a scam. They’ll reply to emails but it’s not legit DO NOT BUY

10 décembre 2025
Avis spontané
Logo de Primelabsau

Réponse : Primelabsau

Hi Ray,

We’re sorry to see this comment. We respectfully disagree with this claim and would like to clarify that we are a legitimate business and do not engage in deceptive practices. We respond to all customer enquiries and encourage the reviewer to contact us directly with their order details so we can investigate and address any concerns at admin@primelabsau.com

Thank you.

Noté 1 sur 5 étoiles

If I could give a zero star I would

If I could give a zero star I would. This company sent me contaminated peptides that were cloudy with lumps floating around in the water. After I brought this to there attention they sent me another contaminated batch then went I asked for a refund they agreed and then ghosted me and haven’t replied to any of my emails. Buyer beware steer clear of these people

13 novembre 2025
Avis spontané
Logo de Primelabsau

Réponse : Primelabsau

Hi Rob,

We’re sorry to hear about your experience. We can confirm that the refund has already been processed and all emails have been responded to. We take quality and customer communication seriously and encourage the you to contact us directly if any further clarification is needed.

Thank you.

Noté 5 sur 5 étoiles

GREAT LEGIT COMPANY - other reviews are suspect.

I have ordered 3 times and have gotten my order each time and quickly. I have had every email responded to, product is good and prices great.
These other reviews are suspect, the information is totally wrong and their profiles are either deleted or new.
100% legit company.

1 décembre 2025
Avis spontané
Logo de Primelabsau

Réponse : Primelabsau

Hi Leah, we really appreciate you sharing your wonderful experience! Thank you for being a valued customer and giving us the change to assist you. 💙

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