I've ordered several batches of business cards from Primoprint over the years, with fantastic results. Every person I've ever handed a card to is impressed and most have something nice to say about th... Voir plus
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I've ordered several batches of business cards from Primoprint over the years, with fantastic results. Every person I've ever handed a card to is impressed and most have something nice to say about th... Voir plus
L'entreprise a répondu
Switched over from VistaPrint recently as I was having ongoing quality issues with our business cards. We're ordering a couple thousands business cards per month. Pricing was competitive, they seeme... Voir plus
The process of getting our trading cards done through you is an easy as well as enjoyable process. The site nav is accessible and not confusing. The process of uploading artwork and reviewing the artw... Voir plus
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I was really impressed with the assistance I received from Matthew in making sure my trading cards turned out perfectly. He was incredibly patient, even when we exchanged multiple emails where he ha... Voir plus
L'entreprise a répondu
We specialize in print, design, technology, and outstanding US-based customer service. Primoprint was founded with one goal, to make the print-buying experience better. We strive to simplify the ordering process for our customers, improve the production workflow, and provide our team with the tools they need to ensure customer satisfaction.
407 Gilead Rd. , 28078, Huntersville, Etats-Unis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
While the quality of the print was great, the material used for my business cards was so flimsy I had to throw them away.
I'm so grateful to work with you! It gives me a real guarantee I can offer my clients, knowing you'll review everything and be there to support with any little detail. Thank you so much for everything—it means a lot!
Switched over from VistaPrint recently as I was having ongoing quality issues with our business cards. We're ordering a couple thousands business cards per month.
Pricing was competitive, they seemed to care about file setup and color. The first several orders were great. Then we had an issue with a set of cards that were very off-center, but they were unwilling to budge on any sort of remake, saying it was within their tolerance. Then they raised their prices by 30% on the business card style we were using. Coupled with the bizarre shipping policies, we're left wondering if VistaPrint is the way to go unfortunately. It hasn't been terrible, but it's been a bumpy road for sure.
Tusind tak til den sødeste Thorbjørn for at sponsorere vores flyers til det frivillige arbejde 🙏
Det betyder virkelig meget for os, at han har lyst til at støtte op om fattige studerende og gøre en forskel. Hans hjælpsomhed, hurtige respons og store engagement har gjort hele processen både nem og tryg.
Vi er utrolig taknemmelige for støtten og den flotte kvalitet af materialet. Det har haft stor betydning for vores projekt.
Vi vil helt klart benytte os af PrimaPrint igen i fremtide, og kan varmt anbefale det til andre! 🌟
This Product Was Good Quality Was Superb
I had worked with Primoprint years ago, and knew they would help me create new business cards. I tried a new card design, and didn’t properly save a request to review the design before printing in the notes field. The job was printed, and I didn’t like the results. Fortunately, Primoprint offered me a reprint opportunity for my cards. I worked directly with the support and quality team and was able to come up with a better solution, and am very happy with the results. This is a company built on quality and support. You will be able to produce wonderful promotional products. The process is transparent too! You can see online where your order is in the production cycle. I have the confidence I am working with a company that cares about my business, and my art.
Fast, accurate, friendly with good follow up and an excellent product was delivered.

Réponse : Primoprint
I had a misprint on my first run and the staff was quick to help me, and sent out fixed product right away. My cards are fantastic and have been well received by all my potential clients who ask where I got them from.

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easy ordering - timely shipping - cost effective for what I needed.

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My overall experience was very good, from the fast responses from customer service, the quick review and recommendations on colors, etc, and the banner looked great!

Réponse : Primoprint
The speed and accuracy of service was exceptional. I will continue to use Primo for all of my business card needs.

Réponse : Primoprint
I expressly requested the base color be red. I recieved " Pink" But the contact person asked for pic, Why? it is not a question of a wrong print. This was a mistake of the color. I have sent the entire box back.

Réponse : Primoprint
Cards were delivered quickly but the front is misaligned. Seems like they could have taken their time, made them correctly and still delivered on time.

Réponse : Primoprint
The care to make sure my image was perfect for printing was fantastic. I'm walking away knowing that you want me to be successful with my project.

Réponse : Primoprint
I was in the process of ordering my business cards when I received an email indicating an issue with the front and back design. I promptly contacted your team and canceled my order on Friday, the 2nd, to rectify the problem. However, I was pleasantly surprised to receive an email on the 6th stating that my order was en route, followed by the actual delivery on the 9th. I'm impressed by your company's proactive approach to resolving issues and delivering exceptional customer service, and I highly recommend your business.

Réponse : Primoprint
What I ordered was exactly what I wanted. Everything was exact quantity, etc.

Réponse : Primoprint
The associates from Primoprint were very attentive and helpful. Brent, the designer, did a great job with helping me, especially because I wasn't exactly sure what I wanted in the first place. They guided me through the process and came up with some great graphics!

Réponse : Primoprint
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