Custom Home Decor Avis 

64
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Prints10 offers parents and grandparents some outstanding posters, pictures that can be customized. One of my grandsons plays lacrosse so I wanted to recognize his efforts to become a really good lac... Voir plus

Noté 5 sur 5 étoiles

I bought 2 of the framed canvas wall hangings for myself and they are beautiful. The colors were vibrant and sharp! They were already fastened to the frame and ready to hang. I will be buying several... Voir plus

Noté 1 sur 5 étoiles

When you toggle between any color, settings were cleared. What I thought was still under softball was reset to baseball. PRINTS10 has not been responsive and would not help rectify the issue. Now I ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Honestly, I was surprised at the turnaround time, I expected 6/8 weeks, it showed up in 2 Weeks !! Was easy peasy ordering. As for the print itself- Absolutely Love It - Cannot Wait to give it th... Voir plus


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4,2

Bien

TrustScore 4 sur 5

64 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(64)

62 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Quality- and design in general-

Quality- and design in general-
However- the lettering of the name is flat- it would be GREAT if it had some texture- folds like the shirt- name plate seems separate-

30 juin 2026
Avis spontané
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Réponse de Custom Home Decor

Thank you so much for your suggestion! We love the idea of giving the lettering folds and texture like a real shirt. We are dedicated to researching and developing this feature for future products. We appreciate your understanding.

Noté 5 sur 5 étoiles

This even impressed a 15-year-old on his birthday

From the moment I saw this I knew I had to get one for my grandson. As our family lives and breathes baseball, he is our pride and joy. As a freshman, he was made the starting centerfielder for his high school varsity team. He made All-District teams for baseball and scholar-athlete. This was to be one of his birthday presents and when he saw it with his name and number he and I hugged and shared some tears.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I was very satisfied with the canvas…

I was very satisfied with the canvas that we ordered from Print10…a little apprehensive after reading some of the reviews, but I think they may have been false and from competitors…our grandson loved it and so did we!!!

20 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from prints 10

Do not buy from prints 10. All made in China by a Chinese thief. Never received my order . They claim they delivered 26 days later! Door video shows nothing! Now they want video of nothing ? Stupid

31 mai 2026
Avis spontané
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Réponse de Custom Home Decor

According to the carrier’s tracking, your package has been delivered. We have previously emailed you the 4 delivery confirmation photos provided by the carrier.

We understand that you have not received the package. To assist you further, we have reached out multiple times to confirm if the photos match your house. However, to proceed with a claim against the carrier for the missing package, we are required to provide proof that the delivery was not actually made to your door.

Could you please check your doorbell camera or security system? If you can send us a video showing that the carrier did not arrive, we will be able to file the claim on your behalf immediately.

We sincerely appreciate your cooperation and understanding in resolving this matter.

Noté 2 sur 5 étoiles

This thing is a joke

This thing is a joke , the letters are definitely printed and stuck to the hand, the hand has 4 fingers so two names are on the same finger , it’s not a plaque it’s a thin piece of cardboard that’s sits on another thin piece of cardboard.. will not purchase again wish I could get a refund , waste of money very disappointed..

29 mai 2026
Avis spontané
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Réponse de Custom Home Decor

Thank you for your feedback. We have reviewed our records and noticed that you haven’t reached out to us regarding any issues with the received product or other after - sales matters. We have already sent you an email, and we kindly ask you to reply to it so we can verify the specific situation and assist you further.

Noté 1 sur 5 étoiles

My original picture did NOT have a…

My original picture did NOT have a dripping on the nose and also very blurry picture . The preview they give you does not allow you to enlarge the picture to see details but the picture with the drips from nose was awful. They should check their work before delivery I paid over 80.00 for a nose dripping pic to you think i am going to hand this. They don't want to accept my return.

10 juin 2026
Avis spontané
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Réponse de Custom Home Decor

The so - called “drip” near the nose is actually the nose connecting with the other person’s hair. Since the original photo has a low resolution of only 59.6KB, when we enlarge it to a 24*16 inch canvas, it won’t look sharp enough, which makes it seem like there’s something near the nose visually. We made the product exactly as per the design preview, so this has nothing to do with our product quality. During our negotiation, we asked the customer to provide a high - res photo of the received item, but we never got one. I want to say that if the customer isn’t satisfied with the visual effect of the received product, they can provide another high - res photo, and we’ll offer a discount to remake it.

Noté 1 sur 5 étoiles

The actual item is nothing like what is…

The actual item is nothing like what is advertised. It is a small plexiglass picture of a baseball mitt and glove with the name inside it but it’s a plexus. It is not an actual brass or goldish glove with the ball inside it is false advertising and I will never purchase from them again.

9 juin 2026
Avis spontané
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Réponse de Custom Home Decor

We sincerely apologize that the product did not meet your expectations. We understand your disappointment. However, we want to clarify that there is no false advertising involved. The product is designed to present a golden-brass aesthetic, but we clearly state the actual material specifications in a prominent section on the product page. It is made of plexiglass, not solid brass or gold-plated metal.

Noté 1 sur 5 étoiles

Unclear shipping timelines and refused a partial refund

I placed an order (Order #89004) with PRINTS10 on May 15th for two items, one of which I explicitly needed by May 30th. The package did not arrive until June 2nd. The company did not clearly communicate or express how long production and transit would actually take at checkout; if they had, I never would have ordered. Because the item arrived late and missed the date I needed it for, I contacted customer service to request a partial refund for just that single item. They completely refused to help. I was extremely disappointed in the lack of transparency regarding delivery times and their rigid customer service. On top of that the quality of the products were just okay and definitely not worth the amount of money they charged for them. I don not recommend you buy from PRINTS10!

3 juin 2026
Avis spontané
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Réponse de Custom Home Decor

We sincerely regret that your order arrived after the date you needed it for your gift.

We first received your email on May 27th regarding your time-sensitive request. Once we were made aware of your deadline, our team reached out to the carrier multiple times to expedite the delivery. However, your order was actually delivered within the timeframe stated in our shop’s policies. Our terms clearly outline that custom items require a certain production period before shipping.

Had we known about your specific deadline prior to your purchase, we absolutely would have provided a clear timeline and arranged for expedited processing for you. Because the order was delivered within our stated policy window, we are unable to issue a partial refund.

We also take your feedback regarding product quality seriously, though we are sorry it didn’t meet your expectations in terms of value. We appreciate you sharing your experience.

Noté 1 sur 5 étoiles

I ordered 2 prints that were damaged…

I ordered 2 prints that were damaged and the company wants me to use an iron on vinyl which is insane, but no worries you can keep my money and I'll just throw out the damaged product. Furthermore I will never order anything from this company again....doesn't matter but my order number was 72205

13 mai 2026
Avis spontané
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Réponse de Custom Home Decor

Regarding order #72205, we emailed you on May 14th offering a free replacement. We’re just waiting for you to confirm the changes you requested (names and framing) so we can send it. We sent several follow-ups but haven’t heard back.

We are not asking you to fix the item yourself. We are ready to send a brand new replacement as soon as you confirm the details. Please check your email (including spam) so we can fix this right away.

Noté 1 sur 5 étoiles

Scam terrible product wysinwyg..what you see is not..

Scam. I sent a photo and they did a proof. The received product was nothing like the proof. Most of the dogs head was cropped...the color was terrible. Has to be a Chinese company because based on the reviews...no response. I'm sure if I want a credit I'll have to return it postage paid to China. Happened before

1 mai 2026
Avis spontané
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Réponse de Custom Home Decor

We are so sorry to hear about your experience. What you described regarding the cropping and color is absolutely not our standard. Please email our support team at [customerservice@prints10.com ] with your order number. If we confirm it is a manufacturing error on our end, we will gladly provide a free reprint.

Noté 1 sur 5 étoiles

My experience with Prints10 a company…

My experience with Prints10 a company in Edison N.J. was not a good one. I had a portrait made that had a misspelling and was not notified about the misspelling. The company said they were not responsible for the misspelling..,though they have no desire to proof read the text. When I asked for an explanation , they told me to buy another print with a minimal discount. This company should be avoided at all costs
Vincent Smith

15 avril 2026
Avis spontané
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Réponse de Custom Home Decor

Hi Vincent, we sincerely apologize that you were unhappy with your experience. As a high-volume custom print shop, the personalized text (names, dates, etc.) on our products is printed exactly as submitted by the customer in their order. Because we process thousands of custom orders daily, we rely on customers to double-check their spelling at checkout, which is why we don’t offer manual proofreading. However, we completely understand how frustrating a typo can be. As a gesture of goodwill, we did offer you a significant discount on a replacement order, though we’re sorry this didn’t meet your expectations. We take all feedback seriously and are always looking to improve.

Noté 5 sur 5 étoiles

A Stunning Representation of my Soul Dog

I just received my custom portrait of my Doberman, Cruiser. There are no words to describe the incredible quality of his framed image. So real and lifelike!!! Incredible detail. And a few tears shed along the way since he crossed the
🌈Bridge this past year . What a beautiful memory this makes!!!
The colors are true and the black frame is perfect!!! It came quickly and already occupies a place of honor in my home.
I will definitely have more portraits done in the future.

24 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Cheap

I ordered a print and got it kinda fast but paid extra for a frame and all it was just cheap wood the print wrapped around.paid to much.

17 décembre 2025
Avis spontané
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Réponse de Custom Home Decor

We deeply apologize for didn’t meet your expectations. We offer three distinct framing options. Each one is thoroughly explained with both images and text to ensure our customers can choose the one that best suits their needs. If you have any comments on the received order, please contact our customer service and we will definitely help you solve it. Thank you for your understanding!

Noté 5 sur 5 étoiles

As Expected

I ordered three canvas pictures. They looked like a lovely gift idea. The website was easy to order from and wonderful to be able to preview the personalization you would be receiving. The package arrived ahead of schedule and the finished product is beautifully done.

1 janvier 2026
Avis spontané

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