Privacy Avis 

Easy to use and it makes me feel so much more safe purchasing from online vendors.

I used Privacy.com for about nine months, mostly for subscriptions and purchases, with no problems and no warnings.

Then I received a form email saying: "we were unable to verify your identity with the information provided at sign up." My account was suspended and my funding source removed. The email even thanks me for my "interest" in Privacy, as if I had just applied.

That explanation does not add up. If my identity couldn't be verified at sign-up, why was I allowed to use the service for nine months? If something changed, why wasn't I told what, or given a chance to fix it? When I contacted support, I received only canned responses.

Every card I had tied to Privacy stopped working at once, including ones paying for recurring services, so I had to scramble to update payment details everywhere. Other reviewers here and on the BBB describe the same thing: locked out, a vague reason, and little recourse.

If you rely on Privacy for anything important, keep a backup payment method and don't assume you'll get a straight answer if something goes wrong.

Great product, and fast support team. I highly recommend Privacy if you want flexible control of your cards!

This service really helps protect personal information. Everything about the service is spectacular.

In the age of AI agents, there couldn't be a better time to have a service that provides individual payment channels for my agent with controllable guardrails to avoid unintentional runaway token costs.

It’s fast and easy to use. Once you’ve set up your account, it takes only a few seconds to create a card. The free version includes “one-time-use” cards and “vendor-locked” cards.

Vendor-locked cards are easy to open, pause, change the dollar value of, and close. You can select dollar values per order, per month, etc., and change them at any time, as often as you like. Someone got hold of my vendor-locked card for eBay and tried to use it, but the charge was instantly declined. I was immediately notified by Privacy, which closed the card. It only takes a few seconds to open a new card, so it was no inconvenience to me.

One-time-use cards are just as easy to use, but they’re good for only one purchase, so you don’t have to pause or close them. I use one-time-use cards for purchases on sites I’m not familiar with or on sites that want to sign me up for automatic renewal. Think of product trial periods that require a credit card and automatically bill you at the end of the trial period. You know—the ones that charge you anyway, forcing you to chase them down to get your money back, or make it difficult to find where or how to cancel.

You get around 10 cards a month for free. The paid version comes with many more cards per month. I never come close to the free-card limit, so I don’t recall the exact number.

This product is great! I’ve recommended it to many people.

Fantastic product. This allows using a debit card online safely. Everyone should use this!

I love my Privacy cards! Privacy.com has helped protect me from fraud and actually pays me back more than the price I pay every month.
I once got hit with a $3000 charge on a locked vendor card that did not go through because it was not the correct vendor. I notified the vendor that something had been hacked and they looked into it.
Thanks Privacy!

Works as advertised for the most part. -1 star for blocking sites due to supposed "high likelihood of use for fraud" or similar. -1 star for doing the pointless ID verification. You already have to connect to a bank, so it's gathering sensitive data for no reason

Best service I've found to date.
Companies try to safeguard your indentity, but locking your data, always better.

Glad I learnd about it.

If you're looking for a platform that just works without any friction, this is it. The user interface is clean, modern, and intuitively designed, making navigation effortless and making everything feel right where you expect it to be from day one. From onboarding to daily workflows, the entire experience is completely seamless, reliable, and entirely free of frustrating bugs or lag. Whenever I’ve had a quick question, their customer support team has responded almost instantly with clear, helpful, and friendly solutions. I couldn’t recommend this company more highly to anyone looking for a top-tier platform backed by a team that genuinely cares about their users.

Ease of use. It's so easy to create either a one time use or vendor specific card and autofill the info on the website. Being able to pause the card and set max amounts are also a plus. The browser extension (I use Brave) makes it even easier. Highly recommended.

I absolutely love the app . I use it all the time, for Ebay purchases using the single card option. This app gives me the ability to control who tries to sneak in a recurring subscription. I also have many merchant tied cards , another great feature. Thanks so much

I use Privacy regularly when I’m purchasing online. It’s the best way to make sure I’m charged what I expected, and no more.

I’ve been very impressed with the Privacy app. It has done an excellent job keeping my personal and financial information secure, especially when making online purchases. The ability to use virtual cards gives me extra peace of mind and more control over where my money and information are exposed. It’s simple, reliable, and has become one of my favorite tools for protecting my data online. Highly recommended!

It's a great resource to do online shopping where you want to make sure retailers don't have any unauthorized recurring charges, or that they don't charge more than you expect.

Take your privacy back. Here's a great tip for anyone tired of constantly handing over sensitive payment, email, and other personal data every time you create an account with an online merchant or organization.
Use a privacy oriented email service like Proton Mail to create a unique email alias for every web account. No more spam, and you never expose your actual email address to the web. The Privacy app takes that same concept and applies it to your payments: create a unique credit card number for every web account. You never have to expose your real CC numbers to the cybersecurity risks that come with vendors that have poor data security.
Even if an account is hacked, the email alias is only for that account and can be killed immediately. The same now goes for your means of payment. Your CC number is tied only to that retailer and can even be locked to that specific merchant, so even if there is a data breach, the number is useless to anyone else.
It's been the 1-2 punch that has really made the difference in reducing my attack surface and radically improving my privacy. I can't recommend it highly enough. I'm a real customer and I'm not being paid. This is my honest opinion. You're not paranoid, the internet really is out to get you. You and your data are being hunted. Take back your privacy.

Apparently, leaving a BAD review gets more attention than trying to contact Privacy.com and their customer support team.

I have been contacting Privacy.com for the last 3 months, explaining that my email was hacked and that I need the email address on my account changed so I can regain access. I have provided all the requested company documents and identification, yet I still have not received a solution or even a meaningful response.

I’m sure they will respond to this review with an apology for the inconvenience and say they’re going to “look into it.” But after three months of trying to get help directly, I’m still waiting.

Very disappointing customer service and a frustrating experience for a customer who has provided everything requested to verify the account.

Big fan of this company. Easy to use platform and makes me feel comfortable and secure making payments online. Privacy has become my go-to payment platform.

Absolutely love the experience using the app. Simple, straight-forward and to the point.
Gives me a piece of mind when shopping online at new websites for the first time. Especially when they try to sneak in auto-subscriptions!