Private Ears Avis 

182
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Absolutely the most friendliest people, fabulous service. I usually have a manual wax extraction as I've always been nervous of the noise of the suction. However, due to rather a lot of wax deep in, I... Voir plus

Noté 5 sur 5 étoiles

Appointment booked very quickly. Very pleasant helpful receptionist . Practitioner looked at my ears thoroughly and said I was all clear - no attempt to get me to pay for anything else Have now as... Voir plus

Noté 5 sur 5 étoiles

I was able to get an appointment quickly. The receptionist was very welcoming and I was seen on time. Jacquie was very professional and easy to talk to as usual. I use this facility twice a year and... Voir plus

Noté 5 sur 5 étoiles

I sent an e mail early on Monday asking if they could fit me in, and gave various days when I was available. I had a telephone call at 13-30, advising me they could not fit me in for any of those days... Voir plus


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4,9

Excellent

TrustScore 5 sur 5

182 avis

5 étoiles
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4,9

Tous les avis

(182)

63 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Cannot fault the care and attention…

Cannot fault the care and attention given by the audiologist/ microsuction practitioner Emma Smith, (at their Bournemouth clinic on Mondays) whose attention to detail, understanding and friendly nature made for relaxed appointments each visit. Everything was clearly explained and at no time did I feel pressureized to purchase new hearing aids from them following an initial hearing test appointment. However I did, their prices were very competitive to high street outets, but it was the attention to giving optimal hearing that swung it. I had several visits 1) ears cleaned, (this was an extra charge) & having read their literature decided on a pair to buy, I was given a sample to wear for 2 weeks 2) adjustments to sound levels as required 3) reassement of sample aids levels and readjustment to suit my lifestyle, inner ear moulds made for new aids 4) the purchased pair given & adjusted to required volume levels 4) follow up of new hearing aids usability. Superb service. I have no hesitatation recommending this company.

4 décembre 2023
Avis spontané
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Réponse de Private Ears

Thank you so much for your kind comment, we are thrilled we could help and you were pleased with our service!
The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Removed hardened wax with no pain and friendly service

Been to nhs ent for about 18 months and they say hardened wax in one ear. I’ve been in agony on 3 visits them trying and them saying come back in. Booked in this private ear clinic and saw Jackie who removed hard wax in minutes (no pain at all) and cleaned both ears. Recommend fully to pay and benefit great service and gentle care also very polite and friendly.

22 octobre 2023
Avis spontané
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Réponse de Private Ears

Thank you so much for your lovely feedback, it means a great deal to us, to know that we have helped!
The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Wonderful clinic..

Today I visited the Milford on Sea clinic.. Such friendly staff and a wonderful professional service.. Having removed the wax from my ears was so happy to be able to hear again.. Well informed about the procedure before and during the appointment and was painless and quick.. Highly recommend this clinic 🙂👍

10 octobre 2023
Avis spontané
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Réponse de Private Ears

Thank you so much for your wonderful review, and for taking the time to leave it. We really appreciate it!
The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Very good service

Very good service. I was nervous about the procedure having not had a good experience previously. However Jacqui put me at my ease, was very gentle and I now have clear ears and hearing with no water needed. I also like that the clinic will check your ears, with no charge if nothing needs doing. This means I won’t need to let things build up again. Definitely recommend and the fee is competitive too.

2 avril 2023
Avis spontané
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Réponse de Private Ears

Thank you for your kind review, we are so pleased we could help! We are here whenever you need us.
The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Cannot thank you enough for your…

Cannot thank you enough for your kindness and excellent treatment at Wimborne. What a relief it is to hear clearly again.
Would thoroughly recommend.
Nigel Sutton.

7 janvier 2023
Avis spontané
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Réponse de Private Ears

Thank you for your review, and for taking the time to let us know you were happy with your treatment, it means a lot to us!
The Private Ear Clinic Team

Noté 5 sur 5 étoiles

Friendly and Efficient

The whole process of booking an appointment and the subsequent experience was smooth, painless and effective. It was easy to book the appointment online. On the day I received a friendly and efficient welcome from Helen the receptionist and then Helen Green the nurse carried out the microsuction in a calm, efficient but patient-sensitive way. All very professional and I would definitely use them again.

15 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I visited as my ears felt blocked and…

I visited as my ears felt blocked and have stopped using cotton buds to clean my ears a couple of years ago. My appointment was with the most energetic, bubbly and down to earth lady, Jacquie.

Jacquie was welcoming and her professionalism was outstanding. I did not need microsuction in the end but checking my inner ear, she realised my ears were not equalising well. Jacquie recommended a device to alleviate this which was much appreciated. No fee as no suction required, just for the device to help with my inner ear.

Overall, an absolutely positive, friendly and professional experience and I will definitely return in the future.

14 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Jacquie is just great

Jacquie is just great. Provided a wonderful service and cleaned my ears with ease. A true professional in everything she does. It’s nice to have a pleasing experience and feel great afterwards!! Thank you.

19 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Great clinic

Great clinic, really helpful with my poorly ear - Helen the receptionist is lovely and Helen the ear lady is also very professional but great people skills. Would highly recommend.

11 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I recently attended the Wimborne clinic convinced that I needed treatment and was delighted to find that my ears were fine and did not require any treatment, so therefore no charge What an excellent service, everything was very efficient and professional. Can certainly recommend and would have no hesitation in using them again should I need to Many thanks Chris

19 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you Jacquie

Very impressed with the service I received yesterday, Jacquie was brilliant and ensured I felt comfortable before starting. I was quite amazed by the amount of wax build up! Money definitely well spent and will 100% use again, local, professional and quick and very effective procedure.

6 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Had my ears cleaned by Emma Helliwel at the Wimborne surgery

Had my ears cleaned by Emma Helliwell on Friday, what a professional, she talked through the procedure, put me at ease, 15 minutes later I’m out the door and I can hear birds singing, I’m very pleased and impressed,
Thanks Emma
Great job

18 mars 2022
Avis spontané
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Réponse de Private Ears

Thank you for your kind words! We have passed this along to Emma who was thrilled she could help! Best Wishes, The Private Ear Clinic

Noté 5 sur 5 étoiles

Best money i ever spent

Best money i ever spent, sorted the problem in less than 10 mins, so accommodating and answered so many questions that my GP has never answered properly, will certainly be booking again if i ever need to

26 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service - Would definitely recommend

Had a problem with my right ear which was diagnosed by my GP as wax build-up. I was advised to keep putting olive oil in it and that it could take up to four weeks to clear the blockage. I contacted The Private Ear Clinic and was offered an appointment at the Wimborne branch the following day. Within 15 minutes of my arrival the problem was solved and my other ear given a clear out for good measure. The whole process was very professional and efficient from the booking to completion. Sarah who did the job using the microsuction equipment had a very friendly manner and it was obvious that she knew her stuff. I definitely recommend this company.

11 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from the first phone call

Excellent service from the first phone call to the end of the treatment. Treatment was explained from the beginning and I was fully informed of what to expect from the procedure. Jaqui was helpful and very professional and I could not believe what came out of my ears!! It was quick and painless and would definitely return if needed. Highly recommended

22 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Just amazing !…

After feeling massively let down by our GP and the hospital - I called the clinic to see if they could help my 11 year old daughter who has been suffering now for nearly 4 months with blocked ears, infections and loss of hearing and 3 visits to the hospital with little or no relief - we visited the clinic today where Jacqui - who was amazing with my daughter, successfully cleared out both her ears with a manner and technique that was nothing other than fantastic, so good with my daughter who after repeated visits to the hospital where the procedure carried out was uncomfortable and painful was understandably very anxious. Thank you so much - money well spent as far as I am concerned - and I have no hesitation in recommending the clinic to others who are having problems - we will be returning for regular checkups too - can't thank you enough!

13 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Absolutley brilliant service,and that…

Absolutley brilliant service,and that is no understatment coming from someone who severly suffers from sensitive ears and anxiety. I was made to feel super compfortable! I cannot recommend this enough, if your in any doubt, go!!

30 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Professionalism above and beyond

Following misdiagnosis at A & E and at my local surgery l serendipitously found The Private Ear Clinic. I’d had a right ear full ( and left) of impacted ear wax that was excruciatingly painful manifesting itself in fractured sleep and being unable to chew my food. The treatment by practitioner,Jacquie Houldey , at the Clinic was painless despite me being a terrible wriggling wuss of a patient . I won’t suffer in silence again and wouldn’t hesitate to recommend them. Julian Hill.

23 mai 2021
Avis spontané

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