Experience was good, buying the test was easy and the staff at Hartswood hospital were friendly. The blood test was taken quickly and there was no waiting around. The test results arrived before e... Voir plus
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Lisez les avis des autres
After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... Voir plus
The blood tests are easy to book, the packages provide good cost effective way to test various things. the hospital provides flexibility and ease to find an appropriate appointment time. Sadly, my r... Voir plus
The service was as advertised but I had higher expectations for my first use of private health.
À propos de l'entreprise
Écrit par l'entreprise
This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.
Coordonnées de contact
Picktree Lane, NE38 9HJ, Picktree, Royaume-Uni
- assistance@bluehorizonmedicals.co.uk
- privatebloodtests.co.uk
4,5
Excellent
254 avis
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Easy to purchase on the website
Easy to purchase on the website, and info sent without delay results returned within 9 days as specified making the experience easy to use, one thing I would say is the hospital we used wasn't as easy to book the appointments with I had mixed instructions on how to do it stating it had to be done on the website, in the end I had a nice lady who dealt with the appointment bookings and all was sorted.
10 octobre 2024
Réponse de Private Blood Tests
Thank you for your feedback, Stephen.
We are delighted to hear that you had a positive experience with us, apart from the issue of booking an appointment which we are glad we were able to resolve for you.
I'll pass your comments on to the Medical Secretaries involved with your order and your results.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Blood test result come quick
The communication via email to arrange the blood test was clear and straightforward. We visited the nearby hospital for the test and were attended to promptly, with minimal waiting time. The test results were ready within a week, which was impressively quick. Overall, a smooth and efficient experience. Thank you
23 septembre 2024
Réponse de Private Blood Tests
Thank you for your feedback! We are delighted to hear that you had a positive experience with us.
I'll pass your comments on to the Medical Secretaries involved with your blood test.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Réponse de Private Blood Tests
Hi Sara
Thank you for your feedback! We are delighted to hear that you had a positive experience with us.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Very reliable & very quick service…
Very reliable & very quick service will definitely use this service again
15 septembre 2024
Réponse de Private Blood Tests
Natasha, thank you for letting people know of your positive experience with Blue Horizon!
We are delighted to hear you had a positive experience with us.
Kind Regards
Blue Horizon Team
Easy and stress free
Easy and stress free way to get a blood test with complete copy of results. Grateful to be able to use this service for tracking our health.
10 septembre 2024
Réponse de Private Blood Tests
Heather, thank you for your kind words. We aim to keep you informed every step of the way and we're pleased that you are happy with our blood testing service.
Kind Regards
Blue Horizon Team
Very positive experience
Very positive experience, was easy and simple instructions through email and very helpful friendly reception and nurse. The results were quick and in the time frame that was stated.
16 septembre 2024
Réponse de Private Blood Tests
Hi Lisa, thank you for your positive feedback - we are glad to hear that you found our blood testing service met your expectations from start to finish.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Highly recommended and worth the money
I decided to have private blood tests done due to feeling tired all the time, and generally feeling under the weather. Booking the test was easy and straightforward, and I was given a time slot in a short period of time, at a time that was convenient. The blood test itself was easy and the medical staff very pleasant. I was expecting the results to be with me around 2 weeks after the blood sample was taken, but I was pleasantly surprised to receive them within a week. I opted to have the Dr's comments upon my results, which I found to be extremely helpful. The results themselves were easy to understand, and showed clearly whether my scores were below, above or on target. I would definitely recommend anyone who wishes to have private blood tests done, to use this company, and I will be looking to have my test repeated in 6 months, to see whether anything has changed.
2 septembre 2024
Réponse de Private Blood Tests
Hi Joanne
Thank you for your feedback, and also for your recommendation! We are delighted to hear that you had a positive experience with us.
I'll pass your comments on to the Medical Secretaries involved with your kit and your results.
Please let us know if we're able to help you again!
Kind Regards
Blue Horizon Team
Quick and easy
Quick and easy, incalculable for peace of mind or for early results where you suspect something isn’t right.
29 août 2024
Réponse de Private Blood Tests
Thank you for your feedback! We are delighted to hear that you had a positive experience with us.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Straightforward from start to finish
The whole experience was straightforward from start to finish and I would definitely recommend this company.
2 septembre 2024
Réponse de Private Blood Tests
Hi Lulu
Thank you for your review of the service you received from Blue Horizon, and also for your recommendation.
Please let us know if we're able to help you again!
Kind Regards
Blue Horizon Team
Réponse de Private Blood Tests
Hi K
Thank you for your feedback! We are delighted to hear that you had a positive experience with us.
Kind Regards
Blue Horizon Team
Réponse de Private Blood Tests
Thank you for your review of the service you received from Blue Horizon!
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Réponse de Private Blood Tests
Hi Sylvia
We're sorry to hear that you felt your results were incorrect. Could you please provide us with more details about what specifically seemed incorrect? You're welcome to email us at assistance@bluehorizonmedicals.co.uk.
As I understand, our online chat and results team assisted you promptly, and you mentioned that you no longer needed the doctor’s comments on your results. Additionally, your results were delivered a day earlier than expected.
Kind Regards
Private Blood Tests Team
Really good service
Really good service, however the appointment booking part was a little confusing. It asks you to select a date & time (which is pointless), as you also have to call the relevant hospital to book.
21 août 2024
Réponse de Private Blood Tests
Hi Steve
Thank you for your review of the service you received from Blue Horizon.
Also, thank you for your feedback regarding the issue you encountered, we are always looking for ways to improve our service - if you experience any issues in the future please let our team know via email or live chat and they will be more than happy to assist.
Kind Regards
Blue Horizon Team
Réponse de Private Blood Tests
Thank you for your feedback! We are delighted to hear that you had a positive experience with us. Providing fast turnaround times is one of our top priorities.
We're always happy to assist.
Kind Regards
Blue Horizon Team
Good but not perfect
Very straightforward dealing with Blue Horizon and would recommend. Unfortunately, the hospital taking the blood appeared completely lost as to how to process the private blood test which made the process a little nerve-wracking. But we got there in the end and I suspect this is a Spire problem rather than a Blue Horizon issue.
14 août 2024
Réponse de Private Blood Tests
Thank you for your review of the service you received from Blue Horizon, and also for your recommendation.
Also, thank you for your feedback regarding the issues you encountered at the hospital, we are always looking for ways to improve our service - if you experience any issues in the future please let our team know via email or live chat and they will be more than happy to assist.
Kind Regards
Blue Horizon Team
Easy to deal with treat very well in…
Easy to deal with treat very well in the hospital
I'd recommend to anyone
13 août 2024
Réponse de Private Blood Tests
Ryan, thank you for your wonderful review of the service you received and also for your recommendation!
We're always happy to assist.
Kind Regards
Blue Horizon Team
Réponse de Private Blood Tests
Thank you for your feedback! We are delighted to hear that you had a positive experience with us.
Kind Regards
Blue Horizon Team
Excellent private company for private blood tests
My GP only does the standard cholesterol blood test and I wanted to have a lipid profile blood test as it gives a whole detailed view about your cholesterol, HDL LDL etc. I found the private company on Google and was happy how both fast and easy it was to order the blood test. I was able to book the appointment with the phlebotomist Outpatients at The Spire Hospital Solihull. (Something you can never do at NHS Hospitals) The Spire Hospital staff could of been better though as they are private. They saw me almost 10 minutes late because they mixed my name up with another patient. Not ideal when you have been fasting over 12 hours. I attended with a family member. The phlebotomist said the room is quite small. I showed her my disabled access card which states I must have a plus 1 attend with me due to my invisible disabilities. She then said that is fine. I found the room bigger than my bathroom and you could easily fit 10 people in there. She then asked what current work role am I in. I was confused she pointed to my sunflower layard (the one that holds my disabled access card) I said it's my disabled access card. Maybe she hadn't had her morning coffee. She told me my results would take 7 days something else which wasn't true. I was quite shocked at the dizziness of the staff for a private setting. I received my results 2 days later. I was very happy at the speed of receiving my results and the Doctor who explained them. I would definitely use them again and highly recommend them. However Spire staff I believe should maybe attend a customer service refresher course. Good job the private blood tests provider actually pre-warn you not to give your payment details to Spire as they invoice the company. Be warned that Spire hand you a tablet to put your details in and they ask for your payment details on there. I didn't put mine but people could easily do it in error but please don't otherwise you will be billed twice.
8 août 2024
Réponse de Private Blood Tests
Thank you for your review of the service you received from Blue Horizon, and also for your recommendation. We are glad you are happy with the ordering process through our website!
Also, thank you for your feedback regarding the issues you encountered at the hospital, please accept our apologies - we are always looking for ways to improve our service - if you experience any issues in the future please let our team know via email or live chat and they will be more than happy to assist you.
Kind Regards
Blue Horizon Team
Although tricky to make effective…
Although tricky to make effective contact initially they did come good by expediting important tests
7 août 2024
Réponse de Private Blood Tests
Hi Sam
Glad our results team were able assist you when you needed interim results. You can always reach us online via our web chat between Monday to Friday , 9am to 5pm. Let us know if we can help further.
Kind Regards
Private Blood Tests Team
The test itself was pretty…
The test itself was pretty straightforward. But the communication with customer service is lacking. No way to get immediate reply, no phone number, only email with replies taking even up to 2 days.
23 juillet 2024
Réponse de Private Blood Tests
Hi Olga
We are sorry to hear it took a little longer to get back to your query with our team. The best and quickest way to get in contact with us is via our online chat which is open weekdays Monday to Friday between 9am and 5pm.
If you have any other concerns or need to reach out to us please email us at assistance@bluehorizonmedicals.co.uk
Kind Regards
Private Blood Tests Team
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