We were approached in a very personable (not pushy) way by your rep Sue Patton. Sue helped us a lot in setting up an agreement which unfortunately we were unable to commit to due to circumstances.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had been talking to Procure Smart for a little while regarding the management of our energy but before we had anything in place we encountered a significant issue with the supply to our business. T... Voir plus
L'entreprise a répondu
Peter explained that whilst the actual price of water supply /disposal would remain the same since the supplier would remain the same there was a saving to be made on the admin side which though modes... Voir plus
L'entreprise a répondu
Peter provided excellent service with our gas and electricity setup. he was professional knowledgeable and explain everything clearly . the whole process was smooth and stress free thanks to his help... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Procure Smart is a contract switching service, created to help businesses switch and save on utilities. We offer fast, no-nonsense comparisons via our team of experts OR instantly online via Switch Savvi, our groundbreaking business energy comparison platform. Switch Savvi is 100% transparent and supported by the same quality assurance as our people. Whether you prefer expert guidance or an instant online comparison, get your free, no-obligation quote today.
Coordonnées de contact
Doxford Works, Doxford International Business Park, 3 Admiral Way, SR3 3XW, Sunderland, Royaume-Uni
- 0330 822 1681
- info@procuresmart.com
- procuresmart.com
4,9
Excellent
241 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Procure Smart are smart
We were approached in a very personable (not pushy) way by your rep Sue Patton. Sue helped us a lot in setting up an agreement which unfortunately we were unable to commit to due to circumstances.
23 mars 2026
Avis spontané
Réponse : Procure Smart
Hi Tom,
Thank you so much for your lovely 5 star review.
We’re delighted to hear that Sue Patton approached you in such a personable and supportive way, and that you felt comfortable and well looked after throughout the process. We’re especially pleased that Sue was able to help you in setting up an agreement, even though we completely understand that circumstances can sometimes change.
Your kind words mean a great deal, and we’ll be sure to pass your feedback on to Sue. She’ll be thrilled to hear it.
Thank you again for taking the time to share your experience, and we hope to have the opportunity to assist you again in the future should the timing be right.
Warm regards,
The Customer Excellence Team
Save money on commercial water supply/disposal
Peter explained that whilst the actual price of water supply /disposal would remain the same since the supplier would remain the same there was a saving to be made on the admin side which though modest was worth while.The changeover went smoothly and I have no reservation in recommending this company
30 janvier 2026
Avis spontané
Réponse : Procure Smart
Hi Terry,
Thank you so much for your wonderful review.
We’re delighted to hear that Peter was able to clearly explain how the savings work and help identify a worthwhile reduction in the administration costs, even while keeping your existing supplier in place.
It’s also great to know the changeover process went smoothly and that the overall experience met your expectations.
We really appreciate your recommendation and your trust in our service. Thank you again for taking the time to share your feedback.
Many thanks,
The Customer Excellence Team
At last, an honest and reliable business!!
I had been talking to Procure Smart for a little while regarding the management of our energy but before we had anything in place we encountered a significant issue with the supply to our business. The DNO, meter operator and current energy supplier didn't seem to want to help us and we ended being without power for 7 days. It would have been even longer if it wasn't for us contacting Procure Smart for some advice. Glen and his team went above and beyond to actually resolve our issue for us rather than just offering advice. I'm not sure that we would have got the problem resolved without them.
It's safe to say that we have now switched the management of our our energy accounts over to Procure Smart, which was absolutely seamless.
16 mars 2026
Avis spontané
Réponse : Procure Smart
Hi Neil,
Thank you so much for your amazing 5 star review.
We’re incredibly grateful for your kind words and for taking the time to share your experience. We’re so sorry you had to go through such a difficult and stressful situation with your power supply, especially being left without electricity for 7 days. We know too well the impact that can have on your business.
At Procure Smart, we always aim to support our clients however we can, so it means a great deal to hear that Glen and the team were able to step in and help get things resolved when it mattered most. Going above and beyond is exactly what we strive for, and your feedback truly means the world to us.
We’re also delighted to hear that moving the management of your energy accounts over to Procure Smart was seamless. Thank you again for placing your trust in us. We’re proud to be supporting your business and look forward to working with you for many years to come.
Many thanks,
The Customer Excellence Team
Highly recommend
We have been a customer of Procure Smart for a while now and couldn't be happier with their service.
What sets them apart is their customer service and Daniel has been incredibly helpful throughout, i would highly recommend their services.
10 mars 2026
Avis spontané
Réponse : Procure Smart
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you’ve been happy with the ongoing service from Procure Smart. Providing reliable support and building long term relationships with our customers is incredibly important to us, so it’s fantastic to know that this has been your experience.
Daniel will be especially pleased to read your kind words. He works hard to ensure our customers receive the best possible support, and your feedback means a lot to him and the whole team.
Thank you again for your continued trust and recommendation. We truly appreciate it and look forward to supporting you for many years to come.
Kind regards,
The Customer Excellence Team
jude
Peter provided excellent service with our gas and electricity setup. he was professional knowledgeable and explain everything clearly . the whole process was smooth and stress free thanks to his help. highly recommend.
18 février 2026
Avis spontané
Réponse : Procure Smart
Hi Jude,
Thank you so much for your fantastic review and for your kind recommendation.
We’re thrilled to hear that Peter provided such excellent service and made your gas and electricity setup smooth and stress free. He takes great pride in making sure everything is clearly explained and that his clients feel confident and well supported throughout the process, so your feedback will mean a lot to him.
We really appreciate you taking the time to share your experience and are always here if you need any further help in the future.
Thanks again for your support!
Kind regards,
The Customer Excellence Team
Recently started working with Warren…
Recently started working with Warren after a poor experience with other brokers. So far a great service and seems to have our best interests at heart.
18 février 2026
Avis spontané
Réponse : Procure Smart
Hi Vicki,
Thank you so much for your wonderful review and for giving us the opportunity to work with you.
We’re really sorry to hear that your previous experience elsewhere wasn’t a positive one, but we’re delighted that your journey with Warren has been such a great start. He truly cares about his clients and always strives to put their best interests first, so your feedback means a lot.
We look forward to continuing to support you and making the whole process as smooth and positive as possible. If you ever need anything, we’re always here to help.
Thanks again for your trust and kind words!
Many thanks,
The Customer Excellence Team
Excellent service
Contacted Procure Smart as needed help with renewing my electricity contract when Tomato went pop. Michael was a great help with that.
Also asked for some help and advice on renewing my credit card provider, this was a bit more complex and I had lots and lots of questions which Chris was a huge help with. Wouldn't hesitate to recommend Procure Smart, they have a great team and whats even better for me is that they are a local company and I always try to keep all by business local. 10/10 😊
1 décembre 2025
Avis spontané
Réponse : Procure Smart
Hi Mandy,
Thank you so much for taking the time to leave such a wonderful 5 star review! We’re absolutely delighted to hear that Michael was able to support you with your electricity renewal after Tomato’s collapse, and that Chris could guide you through the more complex credit card provider questions. They’ll both be thrilled to know their help made such a difference.
Your kind words about our team genuinely mean a lot to us, and we’re especially grateful for your support as a local business — it’s something we truly value.
Thank you again for your trust and recommendation. We’re always here whenever you need us.
10/10 customers like you make our day! 😊
Many thanks,
The Customer Excellence Team
Excellent!
It was a pleasure dealing with the cost-saving experts at Procure Smart, especially Peter, who recently guided us through our utilities renewals at our football club.
It can be a complex and time-consuming task, but with Peter's help it was so quick and simple, and we've managed to make a great saving on our contracts too.
I would definitely recommend business owners work with Procure Smart.
12 novembre 2025
Avis spontané
Réponse : Procure Smart
Hi Ian,
Thank you so much for your wonderful 5 star review!
It was our absolute pleasure supporting your football club with its utilities renewals.
Peter – and the whole Procure Smart team – are delighted to hear that the process felt quick, simple, and stress-free, and even more pleased that we could help secure meaningful savings for you. That’s exactly what we strive for.
We truly appreciate your recommendation and your trust in us. If you ever need anything in the future, we’re always here to help.
Warm regards,
The Customer Excellence Team
Great experience with Procure Smart
I have been dealing with Daniel Stockport at Procure Smart for several months now and what an asset to the company he is! He has went above and beyond for me and saved my business a lot of money on energy and water bills! He even came to visit myself at my business premises with Glen Seed to view our set up and what would work best for us. Both of these guys have a vast amount of knowledge and experience which really puts your mind at rest that everything they’re dealing with is in great hands! Can’t thank this company enough for what they have done!
19 novembre 2025
Avis spontané
Réponse : Procure Smart
Hi Callum,
Thank you for your incredible 5 star review. We truly appreciate you taking the time to share your experience.
It’s fantastic to hear that Daniel has been such a valuable support to you and your business. His dedication to finding the best energy and water solutions—along with Glen’s expertise during the onsite visit—is exactly the level of service we strive to provide. We’re delighted that their knowledge and hands-on approach have helped deliver real savings and peace of mind.
Your kind words mean a lot to the whole team. We’re grateful for your trust and look forward to continuing to support you and your business in the future.
Kind regards,
The Customer Excellence Team
Arjun banger
Arjun Banger has been absolutely brilliant in handling all of my business utility contracts. He found the best deals available and made the whole process smooth and stress-free from start to finish. Even after the contracts were set up, the ongoing support has been above and beyond — especially when I needed meters installed urgently for another site.
It’s rare to come across someone this reliable, proactive, and genuinely helpful. I’d highly recommend Arjun to anyone looking for top-tier service and great value
11 novembre 2025
Avis spontané
Réponse : Procure Smart
Hi Balkar,
Thank you for your fantastic 5 star review. We’re delighted to hear about your positive experience and truly appreciate you taking the time to share it.
Arjun will be thrilled to know that his dedication, proactive support, and attention to detail made such a difference—from securing the best utility deals to ensuring urgent meter installations were handled smoothly. Providing reliable, stress-free service is exactly what we aim for, and it’s wonderful to hear that this has been your experience.
Thank you again for your trust and recommendation. We’re always here to support you and your business whenever you need us.
Warm regards,
The Customer Excellence Team
Procure Smart is a broker that we have…
Procure Smart is a broker that we have used for a few years now. Peter Finnon is our focal point of contact and he is excellent. We had on-going previous issues with another electricity supplier and he even helped us with this which we were so grateful for. Peter makes searching for a new energy contract simple, just how it should be and at excellent competitive pricing.
11 novembre 2025
Avis spontané
Réponse : Procure Smart
Hi Sarah,
Thank you so much for taking the time to leave this wonderful 5 star review. We’re delighted to hear that you’ve had such a positive experience with Procure Smart over the years.
It’s especially great to know that Peter has been able to support you—not only with securing competitive energy contracts but also by stepping in to help resolve issues with a previous supplier. He takes pride in making the process simple and stress-free, and your kind words mean a lot.
We truly appreciate your continued trust in us and look forward to supporting you for many more years to come.
Warm regards,
The Customer Excellence Team
great customer service
6 novembre 2025
Avis spontané
Réponse : Procure Smart
Hi Dan,
Thank you so much for your 5-star review! We're delighted to hear you had a great experience with our customer service team. Providing helpful and friendly support is really important to us, and your feedback means a lot. We truly appreciate your support!
Many thanks,
The Customer Excellence Team
decent tariffs and a 'listening' adviser
Apart from obtaining decent tariffs , Mitesh listened to what I was saying, the situation of the church, and provided the relevant references to make it easy for me to compare/ check matters. Other brokers just forge their own way and aren't helpful or listen.
19 août 2025
Avis spontané
Réponse : Procure Smart
Hi Simon,
Thank you so much for your kind words and thoughtful feedback!
We’re really pleased to hear that Mitesh took the time to understand your situation and provide clear, helpful information to make the process easier for you. Listening and tailoring our support to each customer’s needs is exactly what we aim for, so it’s lovely to know this came across.
We truly appreciate you sharing your experience — and if there’s ever anything more we can do to make it a 5-star experience next time, please don’t hesitate to let us know.
Warm regards,
The Customer Excellence Team
Excellent company to deal with
Excellent company to deal with! They secured my energy for work at a highly competitive rate and did all the leg work for me, very impressed my Anthony and the customer service I received!
16 octobre 2025
Avis spontané
Réponse : Procure Smart
Hi Jay,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that the team made the process smooth and hassle-free for you. Taking the legwork off your plate is exactly what we aim for, so it’s fantastic to know we delivered. We really appreciate your kind words and your trust in us — it means a lot!
Please don't hesitate to reach out if there's anything further we can assist with.
Warm regards,
The Customer Excellence Team
Réponse : Procure Smart
Hi April,
Thank you so much for your 5-star review!
We’re thrilled to hear you had a fantastic experience with our service. Your support means a lot to us, and we look forward to working with you again soon!
Kind regards,
The Customer Excellence Team
Professional
Lauren dealt with our account very professionally and sorted any issues we had.
22 septembre 2025
Avis spontané
Réponse : Procure Smart
Hi Rosa,
Thank you so much for your kind words and 5-star review! We’re delighted to hear that Lauren provided you with professional support and quickly resolved any issues. We’ll be sure to share your feedback with her – it will make her day! We truly appreciate your trust and look forward to continuing to support you and your business needs.
Kind regards,
The Customer Excellence Team
Great help
Faz was brilliant in making sure our needs were met. We had minimal involvement and after given the required information Faz dealt with everything and we are happy with the outcome
1 juillet 2025
Avis spontané
Réponse : Procure Smart
Hi Liam,
Thank you so much for your wonderful review! We're thrilled to hear that Faz was able to take care of everything for you and make the process as smooth and stress-free as possible. It’s fantastic to know that you’re happy with the outcome — that’s always our top priority.
We’ll be sure to share your kind words with the team, who will be delighted to know how much you appreciated their support.
Thanks again for trusting us — we look forward to being here for you whenever you need us in the future!
Warm regards,
The Customer Excellence Team
Massoud from coffee corner broadstairs…
Massoud from coffee corner broadstairs Good follow up from the rep , nice personality and saved me some money on my bills overall very happy with their services
1 août 2025
Avis spontané
Réponse : Procure Smart
Hi Massoud,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with our rep and that we were able to help you save money on your bills — that’s what we love to do.
Your happiness means a lot to us, and we’ll be sure to share your lovely feedback with the team. We look forward to continuing to support you in the future!
Many thanks,
The Customer Excellence Team
My business is a 50 year old second gen…
My business is a 50 year old second gen Autoparts company.
My point of contact Susan ,is excellent we have had a repour for a number of years. I was dubious but I have grown in confidence that these are the right people for me. Thanks for all the help.
Andy
1 septembre 2025
Avis spontané
Réponse : Procure Smart
Hi Andy,
Thank you so much for your kind words and for taking the time to share your experience! It means a great deal to us to hear that you’ve grown in confidence over the years. We’re proud to have been able to support a second-generation, 50-year-old business like yours — what an incredible achievement!
Susan will be absolutely delighted to hear your feedback. Building strong, lasting relationships with our customers is at the heart of what we do, and we’re grateful for the trust you’ve placed in us.
We look forward to continuing to work with you for many years to come.
Kind regards,
The Customer Excellence Team
Electricity contract
Thank you Jack ( Peacock ) for helping us through the minefield of finding a new electricity provider. You were friendly, efficient and knowledgeable. you put us at ease and made the whole process simple. Will recommend your 5* service.
24 août 2025
Avis spontané
Réponse : Procure Smart
Hi Barbara,
Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear that Jack was able to make the process of finding a new electricity provider smooth and stress-free. Your kind words about his friendly, efficient and knowledgeable support mean a lot to us. We’re so pleased you felt at ease throughout, and we truly appreciate your recommendation. We’ll be sure to share your feedback with Jack – it will make his day!
Kind regards,
The Customer Excellence Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.