I am so pleased with the level of customer service Prokare has offered me. Reasons why I would recommend Prokare: - call if products are unavailable (refund asap if required) - offer alterna... Voir plus
L'entreprise a répondu
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This brand has exceeded my expectations in every way! Their Nourishing Shampoo and Conditioner have made my hair soft and silky, while their Flawless Finish Foundation provides perfect coverage. Highl... Voir plus
Sent me the wrong product, then asked me to bear the courier cost to return the product.. and then stopped replying. Ghosted me. Terrible professionalism, pathetic customer service. Please don't waste... Voir plus
L'entreprise a répondu
I placed the order when I was in Delhi for a short time. The Prokare officer who arranged my delivery understood my tight travel schedule and arranged a next-day delivery. Although it was a disaster a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are Delhi NCR based wholesellers of professional hair & beauty products. Our presence in Salons and beauty products industry for last 30 years has given us an insight into the huge potential of professional products market in India nad neighbouring countries, Prokare’s seal of authenticity is our guarantee that the products sold on the site are 100% Authentic and only sourced directly from brands or their authorized distributors.
Coordonnées de contact
500, Ground Floor, 201301, Noida, Inde
- 8810434325
- admin@prokare.in
- prokare.in
3,2
Moyen
91 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Les gens ont aussi consulté
I never received my product and got…
I never received my product and got message like the delivery boy cannot reach me
1 novembre 2023
Réponse de Prokare
Viji as now you have already returned the last order and placed a fresh one we request you to kindly rate us accordingly.
Products should be packed carefully and…
Products should be packed carefully and should make sure nothing would get damaged while movement. I got the one of my products completely leaked and one had only 2/3 of content. When I reached the admin they simply rejected the return request as I have received and opened the product. My question here is without opening the box how come we know it’s leaked? There were lot of newspapers kept inside the box and all the serum got absorbed by it and there were no clue of leakage from outside of the box. When costumers buy premium products like this and even spent money for delivery atleast consider good materials like bubble wrapper or something for wrapping the products carefully.
3 septembre 2023
Réponse de Prokare
We shall keep your suggestion in mind, apologies for your experience. It was not our fault.
Very affordable price..
Very affordable price... On all other online platforms prices are way higher.. Also the delivery was quick
1 septembre 2023
I have not received my item till date.
31 août 2023
Réponse de Prokare
Kindly share your order Number and details of the order placed and paid for.
Genuine authentic products with excellent quality
Genuine authentic products with excellent quality and on time delivery.
30 août 2023
Avis spontané
Good first experience.
The order was taken without any hassle. D livery was on time. The product was correct, packed well.
24 août 2023
Very nice product original quality
27 juillet 2023
Poor customer handling
The product I ordered was not available. I have to adjust to a similar hair color. Afterward, for the remaining amount, I had to order two products. But one product was sent by expedited delivery, costing me extra delivery charges without my knowledge.
5 août 2023
Great customer service. Authentic products
The customer care service is great, quick and satisfactory. The products are authentic. Will surely continue to buy from the Prokare website
23 juillet 2023
Genuine and original product
I ordered loreal professional web wax force 5 it got delivered in 3 to 4 days
29 juillet 2023
Réponse de Prokare
Thanks Tapish. Appreciate your feedback
Product recommendation for hair…
Product recommendation for hair problems over the phone
23 juillet 2023
Réponse de Prokare
Thanks Garima, appreciate your feedback
Réponse de Prokare
Thanks Lolita, appreciate your feedback
Réponse de Prokare
Thanks Alia, appreciate your feedback
Réponse de Prokare
Thanks Aneeta, appreciate your feedback
My salon adviced me this product krone…
My salon adviced me this product krone probotox shampoo & mask..it's really effective & gives good results. Loved it
21 juillet 2023
Réponse de Prokare
Thanks Nisha, appreciate your feedback
Not delivered the product yet
Received damaged product. Poor customer service and deliveryservice. I lost money and no refund yet
6 juillet 2023
Réponse de Prokare
Can we kindly have your order number, or if it has been delivered we shall apprecite if you kindly modify the review.
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