I had a really smooth and positive experience throughout. Everything was simple, clear, and handled without any issues. A special thank you to Jade Attwell for her support – she was friendly, helpful... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was introduced to propel via Barclays through a gentlemen called Muntazir Rajwani. From that initial Contact I felt that I was in great hands and he kindly referred me after doing the initial checks... Voir plus
L'entreprise a répondu
Really helpful team at Propel. Friendly and extremely efficient. Pre-approved quotes for finance, with good rates of interest. Service above and beyond - Relationship Support Manager Dan Russ even cal... Voir plus
L'entreprise a répondu
I had a lady called Shazia Rasool who dealt with me with regard to a new investment my company was making . Her attention at all times was first class and very efficient . I shall in future be more... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Propel Finance provides flexible and accessible finance to SMEs across the country. We are one of the UK’s largest independent finance houses, helping more than 65,000 businesses across the UK to access finance to purchase business critical equipment quickly and easily. Our progressive approach creates competitive advantage for vendors and SMEs alike and sets us apart. We are small enough to care, and deliver a brilliant service to our customers, and big enough to have the expertise and technology to be a leader in SME finance. Finance is subject to status. Terms and Conditions Apply. Propel acts as a credit broker or a lender for business customers only.
Coordonnées de contact
Unit 5, Langstone Business Park, Langstone, NP18 2LH, Newport, Royaume-Uni
- 01633 415222
- contact@propelfinance.co.uk
- propelfinance.co.uk
4,8
Excellent
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exellect customer service
Sara was really good and explained everything very clearly compared to other finance brokers we have used in the past, really helped our business move on
24 février 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Sara!
Kind Regards,
Propel Finance Customer Service Team
Faultless service
Really helpful team at Propel. Friendly and extremely efficient. Pre-approved quotes for finance, with good rates of interest. Service above and beyond - Relationship Support Manager Dan Russ even called me on his day off to make sure things were progressing with the car dealership. I wouldn't hesitate to recommend.
23 février 2026
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Dan!
Kind Regards,
Propel Finance Customer Service Team
Quick response and no hassle supplying…
Quick response and no hassle supplying information required
19 février 2026
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Chris!
Kind Regards,
Propel Finance Customer Service Team
I was introduced to Propel by my…Barclays Business manager
I was introduced to Propel by my Barclays Business manager with regarding a loan for my executive car business.
My first communication was with Kelly and I must say what a pleasure it was to have been introduced to her.
Although it was probably just for my benefit that I should try Barclays first and when I did the offer of a loan through them was somewhat out of my reach.
I started to think the purchase of my new vehicle wasn’t going to happen.
Then whilst literally on another call I saw Kelly’s name come up and I immediately changed to answer her call.
The first thing she told me was “I got some great news for you”
Well anything was better than what has happened recently. She told me my loan had been approved and that the purchase of my car could go ahead.
If my arms were long enough I could have hugged Kelly, she made my year already.
The application was straight forward all done online and signed sealed and delivered within a few days.
Dan called me and explained a few things I need to do to finalise the deal and that was that. Less than a week I’m in a nice new Mercedes E class ready to continue my executive car service.
Thanks to Kelly, Dan and the team at Propel Finance it has and always will be a pleasure dealing with you.
Jeff
22 janvier 2026
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Kelly and Dan!
Kind Regards,
Propel Finance Customer Service Team
Very easy to deal with
Very easy to deal with and made the purchase of 2 vehicles very straight forward
17 novembre 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Above and Beyond Customer Care
would like to express my appreciation for Kyle Smith. His communication throughout the process was excellent, clear, prompt, and always professional. He showed great patience, took the time to understand my needs in detail, and guided me through every step with confidence and kindness. Kyle is a very professional and genuinely helpful person, and my experience was smooth thanks to his support.
9 octobre 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Kyle!
Kind Regards,
Propel Finance Customer Service Team
Excellent service
Fast, efficient, friendly no nonsense process.
Kyle, was a great help !
Would not hesitate to recommend.
Tony Rolfe
15 octobre 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Kyle!
Kind Regards,
Propel Finance Customer Service Team
Alex was extremely helpful in…
Alex was extremely helpful in explaining the process and kept in regular contact throughout. We will definitely be back in touch when fitting out our new shop. This is the first time we have used asset finance but will certainly recommend to all businesses.
6 octobre 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Alex!
Kind Regards,
Propel Finance Customer Service Team
Propel Scotland
Propel was recommended to us from our Barclays Account Manager. Gary was super-efficient and made the whole asset finance process easy. Thanks Gary!
26 septembre 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Gary!
Kind Regards,
Propel Finance Customer Service Team
1st class service
I have to say it was such a pleasure dealing with Propel Finance a very professional company from start to finish, a huge thank you to Aaron and Dan great communication from both of them.
i would highly recommend Propel Finance.
27 août 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Aaron and Dan!
Kind Regards,
Propel Finance Customer Service Team
They are in cahoots with 4com the awful…
They are in cahoots with 4com the awful telecoms company. Please please if anyone has signed up to a 4com contract for phone system hire and are offered 'an upgrade', read the Propel contract with a magnifying glass! I don't know who is making the real money but they add the settlement figure from the first contract onto the second contract, so you end up refinancing the full settlement figure from the first contract as well as the second contract. Propel will just say that they only do what they are told but nothing is made clear. Normally when you get a bank loan or car loan you get a full clear breakdown of costs and the interest charges - but not from Propel. Be warned - read the contract thoroughly and take advice before getting duped. There is no early settlement, you have to pay the FULL interest even if you want to settle early. Judging by some of the good TP reviews they seem to perform differently when dealing with other asset finance but when they are partnered with 4com it seems to be a whole different ballgame.
2 septembre 2025
Avis spontané
Réponse de Propel Finance
Dear Kaye,
Thank you for taking the time to leave your review, we take all feedback very seriously.
We understand your concerns regarding the sale of the lease agreement were escalated to our complaints team on 20 February 2025 who issued a final response letter on 25 February 2025. You acknowledged receipt of our response, and no further concerns were raised with Propel.
As part of our investigations, we also reached out to 4Com Capital Limited, who confirmed that a complaint had been raised with them directly which was also fully investigated and resolved. Notification was then received by them that a case had been raised by you with the Communications Ombudsman. The complaint was refuted by the Ombudsman with no remedy or reward.
Within our response we clarified our position as the provider of funding for the lease agreement and that whilst we strive very hard to ensure all our customers are happy, our role is simply to provide financial arrangements to businesses relating to the equipment they have agreed to purchase from the supplier. We are not involved in the selection, suitability, or cost of such equipment and would not have been party to the original discussions with the supplier.
We rely on the signatory as the director of the business to read the contractual documentation which clearly outlines the costs involved and only sign when they have understood and are happy with the content. To this end we take extreme care in assuring that the terms of our finance agreements are transparent and comprehensive.
Upon receipt of the signed agreement along with the confirmation of delivery authorising payment to the supplier, Propel have then in good faith paid for the equipment on behalf of Derwas Of Welshpool Limited.
Kind Regards,
Propel Finance Customer Service Team
Fantastic service ! Will use again !
Propel was recommended to us by our Barclays Account Manager when looking to buy some vehicles.
Kirsty from Propel looked after us and she was fantastic.
We had a very tight timescale and made some changes and she bent over backwards for us.
We will definitely use them again !
21 juillet 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Kirsty!
Kind Regards,
Propel Finance Customer Service Team
I was referred to Propel through my…
I was referred to Propel through my business manager at Barclays. Jade was very helpful and efficient in getting my proposal together and after agreeing to move forward with the deal Jade kept me informed of progress and made the whole process very easy and quick.
20 juin 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Jade!
Kind Regards,
Propel Finance Customer Service Team
Massive thank you to Propel Finace
After being reffered to propel finance via our bank manager, we was contacted by their finance advisor
( Luke Fulcher ) to disscue what we wanted to buy and how much we wanted to loan he went through a quick credit check on us and told me we was able to loan the amount we needed. Once we found the vechiles we wanted I got back in touch with Luke and he started the process on our finance agreement he arrange with the dealership direct and copied me in everything what was happening and I'm happy to say we picked our new vechiels up last Friday
So we would like to Thank Luke Fulcher for all of the time he dealt with us either on the phone or via email and for how smooth everything went with our purchase
Many Thanks Owen
26 juin 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Luke!
Kind Regards,
Propel Finance Customer Service Team
Highly recommended Finance Company
This is the second time I have used this Finance Company. They are extremely helpful, friendly and very efficient. Everything went smoothly and quickly. Could not fault the service and would highly recommend them.
20 juin 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
Smooth, professional service from start to finish
I had a great experience with Propel Finance. The whole process — from application to agreement and payout — was fast, clear, and well-managed.
Special thanks to Kyle Smith, who was professional, helpful, and responsive throughout. He kept me updated at every step and made the whole thing stress-free.
Highly recommend Propel for anyone looking for business vehicle finance.
Andriy
6 juin 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
We have passed on your kind comments to Kyle!
Kind Regards,
Propel Finance Customer Service Team
A rip-off finance company
A rip-off finance company. They are renting to us 3 handsets over 7 years, totaling £23000!
They are in bed with 4com, the lowest of the low telecoms company.
Both of them are all that is wrong with the current telecoms industry. Just profiteering, on the back of restrictive and unfair contracts.
27 mai 2025
Avis spontané
Réponse de Propel Finance
Dear David,
Thank you for taking the time to leave your review, we welcome all feedback from our customers and fully investigate any issues which are raised.
Whilst we strive very hard to ensure all our customers are happy, our role is solely to provide finance to businesses relating to the equipment they have agreed to purchase from their chosen supplier.
We are not involved in the selection, suitability, or cost of such equipment and are not party to any discussions between the business and their supplier.
We trust that the signatory of the agreement, which in this case was a listed director of your business, would have completed their individual due diligence on behalf of their organisation by fully reading the contractual documentation which includes a list of the specific equipment and the cost of that equipment, only signing the purchase agreement when they have fully understood and were happy with the content.
In addition, we take extreme care in assuring that the terms of our finance agreement are transparent and comprehensive. We have paid the supplier your equipment in good faith based on the confirmations and request of your business.
We understand that your concerns with regards to the terms of the agreement were escalated to the supplier in September last year. A complaint was raised, which was fully investigated and deemed to be unfounded. 4Com, your supplier of equipment, further commented that they attempted to discuss the matter directly with you on numerous occasions but were unable to reach you.
If you have not done so we would recommend that you speak with them as a matter of urgency to try and resolve your issues directly.
Kind Regards,
Propel Finance Customer Service Team
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
I cannot recommend Propel enough
I cannot recommend Propel enough. The process was so super smooth, easy & competitive.
1 mai 2025
Avis spontané
Réponse de Propel Finance
Hi,
Many thanks for taking the time to leave a review.
We strive to ensure our customers' journeys are simple, smooth and seamless.
Kind Regards,
Propel Finance Customer Service Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.