Proper Pasty Company Ltd Avis 2 112

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really tasty pasties, easy to cook and next day delivery. Vegan pasties are fantastic as the bacon cheese turnovers. Coming from Cornwall but now living in Shrewsbury it’s our aim to keep plenty in th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was kept up to date on my order, which arrived very well packaged. I really enjoyed the pasties, full of flavour and great pastry. Once we've eaten some more and made room in the freezer I'll be try... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered 4 medium sized pasties , very quickly delivery , and packed perfectly.Baked the first in the oven , then the second in the Ninja air fryer, bake setting 180 degrees for 30 minutes. The taste a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boulangerie
  2. Producteur de produits alimentaires

Écrit par l'entreprise

Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Taste

Taste,Filling, and cooked just right. My chef is brilliant, I've been associated to her for 50yrs, no complaints.

24 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Gerald,

Thank you so much for the lovely feedback!

We’re delighted to hear you enjoyed the taste, filling, and that they were cooked just right — and it sounds like you’ve got a brilliant chef at home too! 50 years of experience is hard to beat.

Thanks again for sharing your kind words.

Warm regards,
The Proper Pasty Company

Noté 4 sur 5 étoiles

These are the real thing, fantastic

Loved the pasties, and sausage rolls,
How do I order more sausages rolls?

24 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Dorothy,

Thanks for your lovely feedback!

We're so glad you enjoyed the pasties and sausage rolls.

You can order a pack of 24 sausage rolls directly via the product link below.

https://www.properpasty.co.uk/products/7-premium-sausage-roll-30-pack

Hope to send some more your way soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

First time customer

First time I had ordered from this company. Bought large Cornish Pasties plus four sausage rolls. Arrived next day, frozen and well packaged.

I’ve yet to cook anything but I’m sure they will be tasty. Enclosed cooking guidance was very useful.

I contacted the company to check on the temperature / cooking time for sausage rolls in a conventional electric oven without a fan. Received a prompt reply from customer services.

23 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Peter,

Thank you so much for your lovely feedback!

We’re really pleased to hear your order arrived promptly, well packaged, and frozen as expected — that’s exactly what we aim for.

It’s also great to know you found the cooking guidance helpful and that our customer service team were able to assist you quickly with your oven query. We always want to make sure you get the very best results from your bake!

We hope you thoroughly enjoy your pasties and sausage rolls when you try them — and we’d love to hear what you think once you’ve had them.

Thank you again for giving us a try!

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Pasty

These pasties are very filling and tasty.
Well packaged.
Would definitely order again.

23 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Kim,

Thank you for your lovely feedback!

We’re so pleased to hear you found the pasties filling and tasty, and that everything arrived well packaged. We look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Love these pastys.They taste great

Love these pastys.They taste great, and are packed full. I especially like the pick your own choice. I would like labels on them, though, so I've some idea of which one I'm cooking. 😅

23 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Rachel,

Thank you so much — we’re really pleased you’re enjoying them and making the most of the Pick Your Own option!

Just to let you know, each pasty does have its own unique crimp marking so you can tell them apart. There’s also an A4 identification guide included in the box which explains what each marking means.

We don’t individually label or wrap them as part of our efforts to reduce packaging waste, but we do appreciate the feedback — it’s always helpful to hear what customers would find useful.

Thanks again for your support!

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Pasty and contents full to the brim and…

Pasty and contents full to the brim and not with fresh air filling excellent.

23 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Mrs Hall,

Love that description — definitely no “fresh air filling” here!

Thank you so much for your feedback, we’re delighted you found them packed full and excellent. That’s exactly what we aim for. Hope to send more your way soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Ordering is straightforward

Ordering is straightforward, the customer is kept informed about their order from the time it is accepted right up until the pasties are received.

23 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Joan,

Thank you for your kind feedback!

We’re really pleased to hear you found the ordering process straightforward and that the updates kept you informed every step of the way. That’s exactly the experience we aim to provide.

We look forward to serving you again soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Lovely proper Cornish pasties

Lovely proper Cornish pasties. Moved from Cornwall a few years ago and good to have genuine pasties again. Well made, lots of meat, well packaged and wonderful taste. Well done!

2 mars 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Hi Barbara,

Thank you so much for your lovely review — it really means a lot, especially coming from someone who’s lived in Cornwall!

We’re so pleased to hear they brought back a taste of home and that you were happy with the filling, packaging and flavour. That’s exactly what we aim for.

We look forward to sending more genuine Cornish pasties your way soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Great service Great value Great item

Great service Great value Great item

24 avril 2025
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Réponse de Proper Pasty Company Ltd

Hi Robert,

Thank you so much! We love a triple “Great”

Really pleased to hear you were happy with the service, value and the pasties themselves. We look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Great tasting pasty’s haven’t tried the sausage rolls yet.
Would buy again. 👍

23 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Angus,

Thank you so much for your lovely feedback!

We’re really pleased to hear you’re enjoying the pasties — hopefully the sausage rolls will be just as much of a hit when you try them!

We look forward to your next order.

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Wow they were fantastic best ever will…

Wow they were fantastic best ever will definitely order again and still got the sausage rolls to try

23 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Mrs Rayner

We’re absolutely thrilled to hear you think they’re the best ever! Hope the sausage rolls live up to the same standard when you try them.

We’ll be ready for your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Wanted a good pasty,like i remember…

Wanted a good pasty,like i remember from childhood.
Great service. Will be a regular customer.

23 février 2026
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Réponse de Proper Pasty Company Ltd

Hi Rolea,

That’s lovely to hear — thank you!

We’re so pleased they brought back those childhood memories. There’s nothing better than a proper pasty done right.

We look forward to welcoming you back as a regular!

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

I initially bought from Pasties by Post…

I initially bought from Pasties by Post thinking it would be a one-off, but the Cornish pasties and sausage rolls were so good I have bought several more times and now trying different flavours. Loved the lamb one! Steak and chicken are next. I like the way the different pasties are marked for easy identification.
Buying is easy and delivery prompt.

27 février 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Hi Joanne,

Thank you so much for your lovely review! We’re delighted to hear you came back for more — that’s the best compliment we could ask for

Great choice with the lamb (a firm favourite!), and we hope you enjoy the steak and chicken just as much. We’re glad you find the markings helpful too — we know how important it is to tell them apart easily.

Thanks again for your continued support — we look forward to your next order!

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

As good as a pasty brought from a Cornish bakery

Quality Cornish pasties arrive quickly, look and taste amazing.
they are as good as a pasty brought from a Cornish bakery the only downside is you don't have the sea as a back drop.
this is my second order and have tried pasties and sausage rolls, all amazing well worth a go and treat yourselves.

26 février 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Hi Llyod,

Thank you so much for the fantastic review!

We love the comment about the sea backdrop — if only we could package that up too! We’re thrilled to hear this is your second order and that both the pasties and sausage rolls have hit the mark.

Thank you for your continued support, and we look forward to sending a little taste of Cornwall your way again soon.

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Pasties by Post

These pasties arrived well packaged in ice bags and were well packaged. They do not come pre-cooked, so you have to bake them 180 (electric) for around 25-30 minutes. The pasties have chunks of meat and are moist when cooked. They are a good size and versatile with chips or vegetables. I will re-order again.

26 février 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Hi Simon,

Thank you so much for your detailed feedback!

We’re really pleased to hear they arrived well packed and that you enjoyed the chunky, moist filling once baked. It’s great to know they worked well as part of a proper meal too.

We truly appreciate you taking the time to share your experience and look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

First Class Service

Very friendly. Efficient service. Items prepared well. Cannot fault them. Excellent service. From shop to customer - First Class Service.

26 janvier 2026
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Réponse de Proper Pasty Company Ltd

Hi Monica,

Thank you so much for such wonderful feedback!

We’re delighted to hear you found the service friendly and efficient from start to finish. “First Class Service” is exactly what we strive for, so that really means a lot to us.

We look forward to serving you again soon!

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Brilliant very fast service and great food

Brilliant very fast service and great product. Amazing value for money.

27 janvier 2026
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Réponse de Proper Pasty Company Ltd

Hi Sarah,

Thank you so much! 😊

We’re really pleased you were happy with the speedy delivery and the pasties themselves. Amazing value and great taste is exactly what we aim for.

Hope to see you back again soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Genuinely the best pasties ever

Delicious pasties-great flavour and quality.
Excellent delivery service arrived as requested and still frozen!

27 janvier 2026
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Réponse de Proper Pasty Company Ltd

Hi Gill,

Thank you so much for your lovely review!

We’re delighted to hear you enjoyed the flavour and quality — and that everything arrived exactly as requested and still frozen. That’s just how it should be!

We look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Loved these pasties

Loved these pasties. Easy to cook and packed with care

26 janvier 2026
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Réponse de Proper Pasty Company Ltd

Hi James,

Thank you so much!

We’re really pleased you loved the pasties and found them easy to cook. Great to hear they arrived well packed too — that’s exactly what we aim for.

Hope to see you back for more soon!

Warm regards,
The Proper Pasty Company

Noté 2 sur 5 étoiles

Pastry = rubbish

Pastry = rubbish (chewy, tasteless)

Fillings = so unclear as to what they were! The "signs/signals" were "🤷" - we picked fillings that, apparently, weren't even on the "guide"

26 janvier 2026
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Réponse de Proper Pasty Company Ltd

Hi Lynda,

Thank you for your feedback — we’re sorry to hear you were disappointed.

We have recently introduced a few new flavours, and we’re currently in the process of updating our identification leaflet to reflect these additions. It’s possible that the guide included in your box did not yet show the newer varieties, which may have caused some confusion — apologies for that.

Each pasty does have its own crimp marking for identification, and once the updated leaflets are rolled out, this should make things much clearer.

We appreciate you bringing this to our attention.

Kind regards,
The Proper Pasty Company

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