Property Solutions Group Avis 

I contacted this company eight days ago and was told they would look into my request and get back to me. They did not. I rang back two days later to be told they would call me back. They did not. I rang them again today. Two minutes later a received a blunt text telling me they could not help.
Not being able to help is acceptable but the poor customer service and lack of communication is not.

Telephoned this estate agents who from start to finish of the process were absolutely fantastic. Jake who handled everything as complicated due to vendors awaiting solicitors reply as to families involved replying kept in touch all the way and was superb to say the least. Would highly recommend thankyou

I have been working closely with Joshua burr for a few weeks and he assisted me with my first home , he has been amazing and has helped me and my partner massively I appreciate everything he’s done and he’s been Brillant , I highly recommend him and their services , so easy to work with and always available to contact and reply to emails so fast definitely use them I highly recommend

I have just recently agreed a purchase with Property Solutions Group. They were throughout very professional, right from dealing with my initial enquiry right the way through to sales progression. I would recommend their services to anyone considering them.

I had never used a Property Solutions company before, so didn’t know what to expect, however dealing with Maddy Evans was an absolute pleasure, Maddy explained everything to me in terms of how the process would work buying a property through them, she was extremely efficient, helpful, polite and understanding. Maddy made sure I was kept informed every step of the way, I can’t thank her enough!

I recently found a property I wanted to purchase, turns out property Solutions were handling the sales so I got in touch. The team was absolutely helpful and friendly, ready to answer my ten thousand questions (and I had a lot)
Joshua Burr and Tracy Misfud: thank you, you've been just wonderful.
A real credit to your team.

Brad, Craig and Sam did a fantastic job in upgrading our bathroom. The supplier, Ripples, were very poor in delivering the products to be installed but Sam's guys persevered over a 4 month period and delivered a high quality finish that we're delighted with. Their eye to detail and the attitude of not presenting problems but coming up with solutions made the experience as good as it could have been. I've recommended Sam and the guys to friends and would happily do so again

Tom Mattock, gave her great help and advice in selling a property recently. He checked in regularly with us and was always asking if there was anything else he could do to help.

Whilst the buyer’s premium is a little exceptional, I found my experience as a buyer with PSG to be great. I want to give special appreciation to Tracy Mifsud, who was available and supportive throughout with chasing all parties. Tracy always replied quickly to emails and was available on the phone. She was polite, professional, empathetic and supportive throughout a purchase which was stressful at times due to other factors. Thank you!

I liaised with Joshua Burr for a property transaction. His customer service and response times were fast & superb.
One of the most pleasant estate agency liaisons for a property transaction in my 25 years of being in the property business.

We have never bought a house in this way before and Maddy made it all the easier. She was quick to respond to all of my questions, she was patient when I pestered her for an update and she absoluty made my day when she called to say our bid was successful. She kept us informed of the progress at every stage and even the handover to the next person we are dealing with has been done in a professional manner. Well done Maddy, thank you for your help thus far and I hope you have a wonderful Christmas and a successful 2025

Maddy has been extremely helpful and very reliable throughout the process. She was always prompt in her responses, kept me updated, and made the entire experience much easier. I would highly recommend both her and the company to anyone in need of assistance. Thank you!

We had an excellent experience working with Joshua Burr at Property Solutions Group. From start to finish, Joshua provided a super-fast and efficient service. His communication was exceptionally clear, ensuring every step of the process was seamless. He was incredibly supportive, kind, and highly professional, making the entire process smooth and stress-free. We truly appreciated his dedication and would highly recommend both him and the company. Thank you, Joshua, for your outstanding service!

Recently worked with Maddy Evans at Property Solutions Group, and she made the process of putting in an offer and progressing to STC straightforward and stress-free. Her communication was excellent, consistently prompt and clear, and she handled all my queries efficiently. Maddy's professionalism and approachability made the experience much easier than I anticipated. I would highly recommend her and PSG to anyone navigating the property market.

Great company to deal with. Extremely helpful and reliable and completed work to a very high standard.

Joshua Burr has been incredibly helpful in helping us secure the purchase of our new home. Very responsive and it means we’ve managed to sort everything out in record time! ☺️

As a first-time buyer, I sincerely appreciate Joshua Burr's help in navigating the paperwork and for his prompt responses. Thank you so much for it.

Arena property solutions were absolutely a 101%. When above and beyond what was expected and would certainly use them again rather than any other agent. They were excellent.

Joshua Burr has provided an excellent service and has always answered questions quickly

Would give a Minus If i could!!

Reduced the value of my property sale from 390 to below 330 to get leads!!

when asked to remove this sale and all listings (which they confirmed) its can still be found by other companies!!

A poor marketing tactic of theirs knocked the value of my house by almost £80k! Im now not getting offers over 300 because buyers can see their last listing at 330.

I have emailed them many times but they still can't fix this!!

My house was worth 360 5 years ago by the bank!!

I delt with Harriet!

I WOULD AVOID