They bidded on transporting my load, they did not meet any of the time schedules. They lied about the vehicle not starting and need to hire a crane to load my vehicle, and they more than doubled the a... Voir plus
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Lisez les avis des autres
Pleased overall with the service. Eric was excellent at following up. Total price was fair but ended up being more than originally quoted. Contracted driver did not speak English or Spanish, bu... Voir plus
Steven has been very responsive during the entire process. The pricing quoted and the actual price charged by the drivers on the day of actual pickup will definitely vary so please be aware and prepa... Voir plus
Justin was dedicated and efficient in getting a driver that could transport my car from Florida to New Jersey. The rate was competitive and much better than most companies. The driver kept me updated... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Best car shipping company over the US
Coordonnées de contact
1437 Bayberry Dr,, 18929, Jamison, Etats-Unis
- 8782277701
- admin@proshipautotransport.com
- proshipautotransport.com
4,0
Bien
86 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
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Very precise always answered the phone
Very precise always answered the phone, and it was a pleasure to work with them will recommend in the future.
6 février 2024
Avis spontané
Réponse de ProShip Auto Transport LLC
Thanks for your kind words
NymTonks
Thank you Scott so much for delivering my car safely & successfully!!! There weren't any delays or problems. I'm really satisfied with the service! :)
13 décembre 2023
Avis spontané
Réponse de ProShip Auto Transport LLC
Thanks a lot
We are always on the market to make everything happen for our customers' advantage!
Keeping on top of things.
James kept on top of things. He stayed in communication with me during the entire time with updates. However I didn’t get the vehicle. James and Proship Auto Transport LLC had gives me the best deal for shipping a car across the Nation.
12 janvier 2024
Avis spontané
Réponse de ProShip Auto Transport LLC
Thanks so much for your kind and amazing words
Stay away from this scam transport comp
Stay away from this scam transport comp. Took a deposit at an agreed upon price to transport my vehicle and this was followed by bidders who had not agreed to the negotiated price. Pro Ship Auto refuses to refund my deposit when requested and all contact to abide by our agreement has ceased. Major rip off company and all should stay as far away from them as possible.
Following is what was on the PO that I sign and which culminated in paying $110 deposit:
ProShip Auto Transport LLC Order Invoice Order Number - 30447621-PAT Date Order Place - 01/09/2024 M.C.# 1540509
So here's the update:
After sharing my order information above, I was contacted by the vendor apologizing for the experience articulated above. They promised to refund my deposit and asked if I was willing to reconsider my review if I receive the deposit money back. I said most certainly. The follow was then written to me:
"Sir as you can see with one click the money will be released from my account into yours
But before that I need to make sure the review is transformed into 5-star
Can we proceed pls?"
Given this vendor's past ineptitude, of course, my response was an empathic NO. Receipt of deposit first!
No word from them since and no returned deposit. These morans have placed a higher value on $110.00 over all the prospective customers who will read this review and look elsewhere for auto transport services....as their right-mind will mostly certainly lead them.
John, happy to discuss this with you. You have my number. Just so you know, the carrier you made reference to below was canceled by me because the price they quoted was hundreds of dollars above what was agreed to between Pro Transport and me. Give me a call.
7 janvier 2024
Avis spontané
Réponse de ProShip Auto Transport LLC
Hi I am really sorry for such kind of experience that we had with you. But I couldn't find your information from my system. We always refund the deposits if we cannot get the job done if everything was okay with our police. Can you please provide us contact information so that we can reach you out...? Please!
Hi there, It is true that ProShip Auto Transport LLC has worked on your order and assigned a carrier for the shipment. As it is a road business, there was a truck broke down. In order not fail, we also assigned another carrier for your vehicle and we made a reservation on behalf of you. But that time, you worked with another company and we are not sure if you got your car transported. But when the carrier that was assigned by our company contacted with you, you cancelled this driver. As drivers do not go pick up location without getting reservation, we have spent your deposit to book a spot for your vehicle.
When my customer service department contacted you about the situation and agreed to make it happen for your benefits, even though it was total mistake of carriers, you didn't agree...
Anyway, we worked on your order, spent time and energy on it and we assigned several carriers, your shipment with us failed because of carriers. But for customer's satisfaction, ProShip Auto transport is ready to refund your money anytime, here is my contact number
(878) 227-6886 Bruce John. Contact me and get full refund.. And let's stop this misunderstanding...
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