PROSHRED® Security - Chicago Avis 26

The pickup is always seemless and productive. Paul does a great job.

The drivers communication was very unprofessional. We asked to receive a call 30 mins before pick up in Matteson, Il. We received a 10 min call. When communicating with driver, they were laughing and making jokes. Since this matter was a sensitive situation, it cause my stress and anxiety. I had to schedule an immediate therapy session. Losing over 15 family members in three years is no laughing matter. I live out of state and informed the agent upon booking. So, I had to make arrangements with other people to take care of this process. I gave a four star because the job was completed and I always use this company. I often tell other family , friends, and co-workers which led to a government contracts for the company. The drivers should remain professional at all time. I don’t remember the services date, I think it was sometime in April or May.

Denise was amazing in explaining the process to me and getting it scheduled. He followed up a few days before, the day of, and a few days later. The staff that came out to shred the documents we also amazing, it was started and completed so quickly that by the time I gave them my payment and signed for the service they were finished, I had to ask them to show me the footage (lol)

The driver called when he was enroute and called when he was pulling up to the house. He was professional, respectful and quick with picking up the papers.

Customer service was great when scheduling. All of my questions were thoroughly answered. The truck driver was top notch. I would highly recommend.

The appointment was easy to book. The tech came on schedule and the shredding was done quickly.

Dennis was very informative and helped me figure out what worked best for our business. The pickup was on time, quick and easy!

They were able to complete my Shrd project within days. Communication was excellent, professional, and timely. I appreciated the entire experience.

I was surprised at how fast they got the job done! He showed me the truck and how it shreds everything right in sight right away so there are no worries on my end. Thank you for a great job!

The contact person, Jay, is incredible. He is helpful, accomodating and proactive.
They had to come out a few times though as the number of containers exceeded the estimate.
However, they are reasonable, competitive and straight forward. No extra or hidden fees.

Everyone at Proshed was extremely professional and everything that was promised was delivered

Proshred arrived on time, the rep was super nice and efficient with the boxes of material to be shredded. He was polite and thorough and got the job done quickly. Confidentiality was protected. He made sure I was happy with the job and that everything got taken care of. No complaints! Would definitely use again.

The operator was on time and was both very efficient and very pleasant. The entire job (most of one bay of a garage) was done on 1/2 hour.

The service was very efficient and quick. The gentlemen was very pleasant and I was able to watch the process.
I will be calling them again.

The driver was fast, efficient and courteous. The telephone personnel were also courteous and helpful.

Driver was very kind and helpful sales rep was great

Very friendly people on telephone and the shredder you came to my house.

They made it so easy, definitely will hire again.

Very professional and helpful discarding materials. Offered clear terms about service and how to maximize use of service for my needs, unlike another company which seemed like they were upsellng sevice. Will use again for shredding a large amount of papers, etc that would have taken much longer if I did it myself.