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Lisez les avis des autres

Noté 5 sur 5 étoiles

Superb experience from start to finish. Quality of the cover is excellent. Completing their measurement template was simple and the Protec team ensured all bits, such as the clear section over the sol... Voir plus

Noté 5 sur 5 étoiles

The Protec team did a great job of making my motorhome cover. They double checked all the measurements, and the cover is excellent quality and fits very well.

Noté 5 sur 5 étoiles

I ordered a Custom Cover in Nov 25 for my new T6 Camper conversion, impressed with the attention to detail in the process, full marks to Peter and Lisa! The Cover arrived early in the new year, w... Voir plus

Noté 1 sur 5 étoiles

Motorhome cover door opening incorect. Have been trying to reach this firm for last 2 weeks continuos answer machine . They have not had fabric for the last 6 months . Eventually got through today to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles
  2. Fabricant
  3. Fabricant de produits en tissu

Écrit par l'entreprise

Protec Covers is a family-run business specialising in the design and manufacture of high-quality protective covers for caravans and motorhomes. With over 20 years of experience, we have built a strong reputation for innovation, reliability, and genuine customer care, supplying tailored solutions designed around each individual vehicle. Every cover is made to follow the exact contours of the caravan or motorhome, reducing excess material and creating a clean, functional fit. Our exclusive non-woven bonded fabric has been developed to provide dependable protection against the elements, helping reduce condensation, dampness, and corrosion while maintaining breathability. Our Easy-Fit system, revolutionary Towing Jackets, and industry-leading fabrics have been road-tested and trusted by some of the biggest names in the leisure industry. We hold extensive pattern libraries covering leading manufacturers including Bailey, Coachman, Swift, Hymer, ERIBA, Adria, Knaus, and many more. As part of our continued growth, Protec Covers has recently been acquired by the family-owned company Specialist Canvas Services. This partnership allows us to build on our heritage while strengthening production expertise, ensuring the same personal service, quality workmanship, and dedication that customers have always expected from us. We remain proud of our friendly, knowledgeable approach and our commitment to producing some of the most practical and reliable protective covers available. With over 300 five-star Trustpilot reviews, Protec Covers continues to be a name customers can rely on to help keep their vehicles protected all year round.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

383 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(383)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Motorhome Cover

Wow what a product from an Excellent Company.
From the first contact till the end you are well informed of your Covers progress.
The ordering process was so easy and the lady who took My order Tai was so friendly and told me about the process of payment.
The follow up emails for the dimensions of where things are located, for clear panel for the solar panel and the access flaps where so easy to follow.
I am so Delighted with my Cover. It fits like a Glove and the Quality is Excellent.
Thank You to all at Protec Covers.
I Highly Recommend there products.
One Very Satisfied Motorhome Cover Owner

16 juillet 2022
Avis spontané
Logo de Protec Covers

Réponse de Protec Covers

Thanks for your glowing review, if you need anything else, you know where to find us :)

Noté 1 sur 5 étoiles

Corner holes within 2 years NOT their fault

The folding camper cover developed holes in each corner over the 2nd winter. The protec team - never a named person stated that the holes were “normal wear and tear”. The protec team would not take any responsibility for their product.

8 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

towing cover from Protec Covers

My wife bought me a towing cover for my birthday. Wow what a gift. From ordering to delivering Protec covers kept my wife informed every step of the way. Cover arrived today a week earlier then estimated, it fits my lunar quasar perfectly. Looks smart , top quality materials used. Many thanks highly recommend

5 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Protec Cover

Order placed with additional specifications.
My order arrived in super time with all specifications carried out to the letter.
Money well spent when you think of the the price of water ingress repairs.

28 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent repair service.

The stitching on the elastic zipped panels in the middle of the cover was coming away. Despite being out of warranty, the panels were replaced free of charge. Only had to pay for shipping. There and back within a week. Very pleased.

25 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I ordered my cover on Monday didn’t…

I ordered my cover on Monday didn’t expect to get it till next week at the earliest but the chap from protec said he would put it through straight away as it had got be made received it within 5 days what an excellent service couldn’t be better well done fantastic service 👍👍👍

24 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Replacement part.

I ordered a new piece for my front towing caravan cover. I have purchased goods from Protec over the years, including the towing cover am discussing here. The replacement piece arrived just 50 hours! Yes 50 hours, after my telephone order request. The protec staff member was called Peter. I can honestly say that as a 77 year old, this service was absolutely 5 star and more. What a brilliant company Protec is. A big thanks to Peter, for his professional and most helpful attitude, you are a credit to to this brilliant company. Yours, Richard Boddy MBE.

24 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I damaged my Caravan cover carrying it…

I damaged my Caravan cover carrying it past the garage wall. When I contacted Pro Tec to buy a repair patch they offered to send me a piece of material free of charge
The generous size piece of material arrived next day,
I thank the people in customer service for there support.

21 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Protec Covers 5 star customer service

I emailed Protec to get some assistance. Almost by return they replied, asking a couple of questions to get more clarification. They then said they would send me what I needed.
2 days later it arrived foc!

I can't complement Protec Covers highly enough for their customer service, and as is often said: a happy customer is a repeat customer

16 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

We bought a towing cover from Protec…

We bought a towing cover from Protec covers several years ago and have recently upgraded our caravan and found one strap under a A frame was too short! One phone call to Protec and a longer strap arrived the next, free of charge! Absolutely amazing service. Cannot recommend them and their service highly. Brilliant.

Mr Houghton
Boston

15 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Protec towing jacket

I ordered a towing jacket from Protec and said that if it was at all possible would I be able to get it before I went away.
We did get it and I would like to say how helpful and efficient Protec Covers are and also what a brilliant product our towing jacket is.
The help that I received was second to none especially from Nicole.
Would thoroughly recommend them.

7 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Ordered on Friday and arrived the following Wednesday. Fits perfectly. Time will tell how long it lasts. Appreciated the discount because we are CMHC members

2 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Great cover - perfect fit

Great cover. I was a little scared having given all the measurements for the cover that it wouldn’t fit properly but it fits like a glove. We have the solar panel and air con unit on a large A class motorhome so I am pleasantly surprised just how well it fits. Very impressive.

2 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Expert Friendly service

It is so nice to find a company nowadays with old fashioned customer service, Pro Tec is at the top of the list for friendly helpful staff and a can do attitude, i can not thank them enough for there help and expertise, helping me with my motorhome cover.

31 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Top company to do business with.

Its rare these days to find an efficient positive British company that goes the extra mile to give first class customer service after buying a product 3 years previous. I ordered a caravan front cover at the caravan and motor show early 2019 from Protec Covers. Over the years its been in constant use and only recent it showed signs of a small hole near the zip on the pull handle. I contacted Protec for advice on repair. Morgan the receptionist I spoke with asked me to email her some photos of the damage. Within 2 minutes she rang me back providing me with several options for the repairs. True to her word she sent the repair patches out and they arrived the following day. Now that's what I call service. I wish all companies employed people like Morgan maybe the British economy would improve and more people would buy British. Will be using Protec Covers in future. purchases.

12 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

very pleased with protec

very pleased with protec my cover was damaged in high winds I sent it back for a repair but unfortunatly it got lost in transit but protec replaced it for a very good price and looked after me what a great company I would reconmend them to anyone

4 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Towing cover

Ordered a towing cover over the phone, the experience from starting our order to receiving our order was first class, had an email to say our fabric was not in stock, so we emailed back to order another fabric, the cover arrived the next day brilliant service, I would recommend Protec covers to anyone first class company first class service easy to deal with no hassle so thank you a very happy Robin.

4 mai 2022
Avis spontané

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