PSR ExperienceAvis 

Great day at PSR Experience Curdborough today
Helpful staff make sure you get the most out of your laps

Castle Combe race track , massively enjoyed it . My first time and my son’s second , this was so well organised .
The cars are fantastic and the instructors are just as fantastic and hugely encouraging. For me the Ginetta G40 on the day was just sublime, the instructor was also just on point . But , they were all great and we would highly recommend these guys …..we will be back .

Fantastic day out at North Weald. My old man got to live his dream driving the 1965 mustang. All of the staff were attentive, patient and friendly made the experience more enjoyable.

Paid 385.00 with 70.00 included to have the day that I wanted as an extra . They cancelled the day with a weeks notice and refuse to give a refund . Also communication is very poor . Gutted!

JY was absolutely brilliant and all staff extremely helpful and friendly with excellent efficiency. Well worth the experience. Would recommend to anyone whatever age. Fantastic cars. Well done everyone

Craig was fantastic in the cars! & JY on media was very helpful, we had a great day! We will definitely return!

Had a great experience for my son's birthday, he loved driving the McLaren & the Ferrari. Would definitely recommend, JY was very helpful at checkout.

Great day with JY service. Enjoyed the driving and the passenger laps. All very organised and well put together. Thank you. Will be back

Fantastic experience for a young driver.
Will do it again.
JY was very helpful in explaining and sorting our photos and videos afterwards.

Highly recommended!!! My son is 12 and he was very well looked after. The driver Craig was superb and JY looked after us so we came away with memories. Very affordable!! We'll be back for Christmas

fantastic experience driving 6 supercars didn't want to leave .

Bought this for a present total nightmare at east fortune track unhelpful and unfriendly staff paid for photos that were awful total waste if money had to rebook with a different company to make up for this disaster

From checking in the staff were lovely and friendly.
The drivers were absolutely fantastic with my 12yr old. He wanted to do the whole thing again.
The photos and videos were a good option to remember the day.
Thank you to everyone we met that day.

One couple travelled from Wales and another couple from Scotland to Lincoln and stayed in a hotel to enjoy the truck driving experience. On the morning of the event we received an email stating that there were no trucks available. We emailed and phoned to ask for confirmation but no response was received.
Reading the company’s Ts&Cs they reserve the right do this at no notice with no refund.
The only vehicles that were listed as available were in no way comparable to driving a full size truck so obviously no plausible substitute was available.
We are therefore hundreds of pounds out of pocket with no compensation available.
We strongly recommend avoiding this company.
Response.
Your email on the day stated clearly “only the vehicles listed below will be available at this event” The vehicles listed were only cars and no lorries were listed. As stated above we tried phoning and emailing to clarify. Since no lorries were listed and we didn’t come to drive cars there was no point in travelling to site only to be disappointed further. Your communication is abysmal (your last email to us was addressed to someone called Ron?) and we have taken the matter up with Virgin.
Final comment.
Virgin have upheld our complaint with a full refund. Hopefully PSR will learn from this and improve communication and processes.

What an amazing day for myself and son at Llandow Circuit. Staff amazing, cars amazing, driver coaches amazing. Just amazing

Arrived at Curborough Sprint Circuit very excited but it wasn't clear where to go to sign in initially as the lorry was parked down the hill out of sight and no signs directing us where to go. When I did eventually get signed in I waited for the safety briefing stood in the hot sun due to there being no seating and very little shade available. The safety briefing itself wasn't very informative at all and didn't explain anything about driving on track like I have experienced at other track day experiences with different companies. I then waited over an hour in the heat, again stood the entire time due to no seating available. I understand there is an algorithm based queueing system that should prioritise everyone getting to drive their first car as soon as possible however I was disappointed to see people from later briefings being called to drive the car that I had booked to drive before me. It seems like the algorithm was broken this time! After waiting for over an hour I was told that one of the cars I had booked to drive had broken down. To be fair I did then get to choose any other car to drive instead which was fine. Eventually my name was called and I went and got in the first car I booked. I expected the instructor to point out controls to me, even just the basics, but he didn't at all. He told me to pull out onto the track after having my picture taken which I did and then gave me virtually no instruction whatsoever. The most he actually talked to me was to ask if I wanted to pay for extra laps. This felt very dangerous and I found the instructor rude and obnoxious. A short while later I went in the second car and found the instructor a lot more personable and polite. He gave me consistent instruction throughout my laps and felt a lot safer. The actual time spent in the cars however is far below that which I have experienced at other track experiences with other companies. Trying to check out was ridiculous, I again waited for over half an hour just to hand my lanyard over and say I didn't want any pictures despite being told in the safety briefing that it was extremely important to check out as if my life depended on it! Literally a process that could be streamlined by putting a container out for you to deposit your lanyard in but obviously this is their last opportunity to upsell you. The overall organisation on the day was awful, lots of staff looking disinterested and not very helpful at all unless you're paying for one of the many extras. conditions were terrible with no place to sit and wait for your name to be called and the waiting times were ridiculous. Cars seemed in poor condition and multiple cars broke down on the day. I understand all extra costs are advertised however it does take away from the overall experience when you're constantly being asked for more money all the time. The one positive was the second instructor I had, unfortunately can't remember his name but he was a young lad who took me out in the Mustang GT. Overall not a good experience at all and I won't be returning.

Our son had this experience as his 16th birthday present at Castle Coombe last weekend. He loved every minute. There is enough staff to keep queuing to a minimum. Each polite and helpful with any questions. The briefing was explained well even for the younger ones who attended. There was an optional upgrade which we took and our son got to drive 6 supercars. It was a pleasure to listen and watch him drive. The instructors conversations were clear and they safely showed him how to take the track smoothly, overtake when needed and most importantly enjoy the cars. A special mention to Rick in the Ferrari 458. Our son commented that he felt he understood the car, and had an exhilarating drive. Rick also inspired him and Duncan in the Aston V8 for similar reasons but this car handled differently and there was a huge appreciation for the confidence given and the feedback. All instructors helped make this an amazing experience and memory for a long time to come. The video footage package was we felt a great price and our photos will be framed and in our sons bedroom shortly. Thank you PSR we definitely will be recommending you.

Since writing my review and reading other reviews. You seem to have a stock answer to any negative comments;-
“We have passed this review to our senior management team. Kind regards, The PSR Experience Team 🟠🟢”
I’m assuming you pass the review to your senior management team and they don’t bother to reply to anyone. Seems pointless replying.

Had a great time at PSR today driving both mustangs, great customer service from J.Y. Great staff and had a blast.

Can't see dates until you've paid.

Then the 3 yes 3 dates available are the day the schools start back.
9th Nov sat (I dont have my son that weekend)
10th Nov (he's at school)

9th also being a weekend is extra 24£ plus I've now found out that insurance isn't inc so thats extra 25£
So we're now upto around the 80£ mark. Then from reading reviews there's typically very few cars. So you end up having to upgrade further.

Total rip off