A mishap on my own part, I had forgotten to close my account and when I prompted the live chat for assistance for help they helped take care of the problem in under a minute. Very quick and efficient... Voir plus
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Lisez les avis des autres
They are honest about their information may not be accurate. Mine wasn't. Plus, what I don't care for is they are misleading. It started with me being able to request one record for a dollar. I didn'... Voir plus
There were some charges on my bank account that didn’t authorize and it was handles quickly and efficiently.
The agent, Timothy, solve my issue immediately, and delivered a quick solution. No stress. Timothy was awesome!
À propos de l'entreprise
Coordonnées de contact
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Public Records Report
I received my report in a timely manner, with help from Customer Service.
I asked to cancel my account and the…
I asked to cancel my account and the process was competed in less than a minute. Great work
Read the fine print
They are honest about their information may not be accurate. Mine wasn't. Plus, what I don't care for is they are misleading. It started with me being able to request one record for a dollar. I didn't agree to anything else but the basic and ending up paying $1 and $20 separately. They then had me automatically enrolled for monthly payments. In order to close the account, you will have to do via chat, email or call. Information to be aware of. Other than that I did receive the report but my information wasn't complete.
Fast and effortless service
There were some charges on my bank account that didn’t authorize and it was handles quickly and efficiently.
VERY EASY AND FASTER
The agent
The agent, Timothy, solve my issue immediately, and delivered a quick solution. No stress. Timothy was awesome!
Okay but…
The agent I worked with was fine and resolved my request in a timely manner. I did not like that the site confirmed a $1 fee for today but charged $1 +$20. The $20 was not confirmed.

Réponse de PublicRecordsData.us
Nicholas was a big help and was quick…
Nicholas was a big help and was quick to answer my questions and fix my issues.
Easy and quick help
Easy and quick help! Great customer service and response time was quick!
Great and immediate customer service!
Very fast and helpful!
Quick and easy cancellation process.
Helen was quick to respond and made my request for cancellation quick and easy. 5 Stars!
Quick and Efficient
A mishap on my own part, I had forgotten to close my account and when I prompted the live chat for assistance for help they helped take care of the problem in under a minute. Very quick and efficient service.
The receptionist was very helpful
The receptionist was very helpful and acted upon my request respectfully
I wanted marriage information but…
I wanted marriage information but didn't find any just criminal records.

Réponse de PublicRecordsData.us
I began a simple search to which I…
I began a simple search to which I agreed to a $1 charge. My bank was charged an additional $20. I went to the on-line chat to question that charge and was able to have the $20 refunded to me (it will show on my account soon). I only authorized the $1 charge.
The person that I chatted with was very…
The person that I chatted with was very helpful and courteous.
Fast and provide me with what I needed.
Fast and provide me with what I needed.
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