Free trial went well when in the water, however instructors “suggestions” were forceful. My decisions were not respected and spoken to like a child.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have been taking our son since he was 3 months old, he has recently moved up to the Splashers class and his confidence just keeps growing. This is due to the positive learning experience that... Voir plus
My daughter has been with Puddleducks since she was 10 weeks old and we’ve both loved our swimming journey. She is now 3 and her water confidence and swimming ability is amazing! The teachers are fant... Voir plus
We love Puddle Ducks! Sally is a wonderful teacher at the Poolhouse in Barnsley. She is patient, calm and informative talking you through each of the moves, giving clear instructions and adaptations i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our highly trained and fully qualified teachers offer baby and toddler swimming lessons that will teach your child to love the water and swim beautifully.
Coordonnées de contact
Twemlow Lane, CW4 8DT, Crewe, Royaume-Uni
- marketing@puddleducks.com
- puddleducks.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Puddle ducks is so supportive
Puddle ducks is so supportive. Rachel in particular is amazing and she has been so supportive of our daughter

Réponse de Puddle Ducks
We love our puddle ducks class
My son has been swimming with puddle ducks since he was 9 weeks old, he is now nearly 16 months. Laura has been amazing with him from the very beginning. My son loves the water and is always eager to get in the pool. It is great for teaching pool safety and water play is his favourite thing, because of his introduction at such an early age. It is also a great bonding experience where you aren't worried about whether you have done the washing up or not just enjoying the time with your little one!

Réponse de Puddle Ducks
Great
Great, structured swimming lessons from a very young age. Pam is especially wonderful and makes every class enjoyable for the little ones!

Réponse de Puddle Ducks
Best swim class for young children and babies.
Signing my baby at 8 weeks old up to puddle ducks is one of the best decisions we made as parents. Our little one is now almost 16 months old and is confident and happiest when in the water. It was so important to us as avid travelers that he learns to swim and enjoys the water. And I could not be happier with his progress and the classes. His teacher Rachel is amazing. She is attentive, caring and ensures all of the children are enjoying themselves and safe. I recommend puddle ducks to all my mum friends and will continue to do so. Thank you for helping my boys confidence grow week in week out.
Don't recommend at all.
Wouldn't recommend Puddle Ducks.
The information beforehand wasn't clear as to whether submersions would be done during lessons, question was asked but a blanket answer provided.
The booking system was strange when trying to start from a later date, kept telling me the lesson was that weekend yet we weren't starting for another 4 weeks.
First lesson we attended with babies a bit older than ours, which isn't a problem, but it showed that progression is slow as they were doing things we learnt in the first week elsewhere, that they had never even touched on.
The second lesson was then with babies of a different age and has just moved up from Floaties. Again we found we were doing things that we had done in week one with the other provider.
The pool used was quite small, & the teacher was doing lots of individual 'skills' which meant all the others could do in the small space was blow bubbles. Again not much progression being done here.
The teacher had to constantly check the lesson plan after each 'skill' which takes up precious time of the 30min lesson.
After one lesson our previous provider had new availability so we gave notice to leave puddleducks. After the second lesson we decided that our baby wasn't learning anything new & the lessons were a waste of time & unfortunately our money too.
If there were advertisements of the free taster lesson prior to us booking for 6 weeks, we would have opted for this, however this wasn't an option & has only been advertised in the last week or so.

Réponse de Puddle Ducks
I go to Woodlawn school lessons with my…
I go to Woodlawn school lessons with my son who is 16 month. Lisa is a fab teacher and Zachary has came on so much with love of water and just been promoted to kickers! She giving him confidence and he trust her now he warmed to her. He loves swimming and I do too.

Réponse de Puddle Ducks
Nice experience with your little ones but not a swimming lesson
Really lovely for babies and first time young 'swimmers' confidence levels grow in the water which is great but then they get to a point where they do the same thing week in week out and get bored and change their mind about enjoying 'swimming' the classes become mixed with ages and the older ones who need more of a challenge lose out (but it still costs £15 a lesson)
Paula is a great teacher and my…
Paula is a great teacher and my daughter loves the lessons. She has really come in and developed lots of new skills in the water

Réponse de Puddle Ducks
class sizes too big ,,,,should be capped to 6
I have paid for 10 lessons for my grandchild and so far my g/child has had 7 lessons, the staff are friendly but the gripe i have is the size of the class , 8 babies/toddlers in a class is too big for 1 instructor , yes there is another instructor in the pool but she doesn't get involved with the teaching , (not that ive seen) i think she may be there for H&S. Also the lessons have been the same every week, swim in a circle, pour water on their heads with little saucers,launch the child gently to the mum and then sit on the floating platform and sort of catch the child in the mothers arms, I know the routine from heart now and with 7/8 kids in the small pool the child doesnt get a whole lot of attention. I know of other swim companies that cap the amount on kids to 6 . I think we will be changing soon to one of them companies , such as total gym , they cap lessons at 6 kids and their pool is huge. The changing rooms are tiny so their is chaos to race to the nappy changing table/ledge for those babies who are still not sitting up on their own yet,,the classes are every half hour so as one class has finished there is another class trying to get changed and get ready and if your a mum on your own with a very small baby it can be difficult trying to get dried /dressed etc in a small changing area! I personally think the staff are lovely no issues there , just the class size - too big and there are other companies who are much cheaper with smaller sizes.
Great experience
Swim academy class is excellent and the teacher, Liv is extremely patient and always cheerful! Would recommend 😊

Réponse de Puddle Ducks
We love Puddleducks swimming lessons…
We love Puddleducks swimming lessons the teachers are so personalable and so lovely to around. I would highly recommend from any age! I started at 4 months with my daughter but with my next baby I will start earlier!

Réponse de Puddle Ducks
Puddleducks is our favourite time of week!
Fantastic teachers with warm and friendly dispositions with my baby and me! Lessons develop all skills and my infant has progressed so much. He is so confident in the water and I love seeing him reach a new milestone. Puddleducks is our favourite time of the week!

Réponse de Puddle Ducks
Friendly and professional
Friendly and professional. Really good at building confidence in the water with our 2 year old grandson. He is developing water safety skills and the basics of swimming. Not too busy class size and an amazing teacher Rachel. We both look forward to going.

Réponse de Puddle Ducks
Highly recommend
Puddle ducks have been amazing for our daughter. All the teachers we have had have been fantastic and we can really see our daughter progressing in her lessons. Customer service has also been super helpful if we have had any questions too. The classes are fun , interactive and great for all ages.

Réponse de Puddle Ducks
The best swim school out there!
We absolutely love our puddleducks classes at Letts Swim, Hadleigh. Emma is an amazing teacher, we have moved up through the classes and it is the most valuable class for a baby/toddler to attend. Plus it's lots of fun! We have tried a few swim schools and puddleducks is a level up from all the others.

Réponse de Puddle Ducks
Friendly and supportive swim environment
Received prompt, friendly, informative responses to initial queries to understand the class format, pricing and locations etc back in August 2024. Was offered a free taster session so could see what it was like before committing. Classes are run really well and the smaller groups make it feel much more supportive and inclusive. Teachers are friendly and encourage both parents and children to help progress and never force to do anything not comfortable with. Has been a great experience so far glad i travelled a little further to attend here

Réponse de Puddle Ducks
Gemma is great!
I have to say how absolutely lovely I find my sons lessons!
We were originally with another well known company (I shall not say who!) And unfourtnatley I left due to many factors!
I really wanted to get my baby swimming young so I was sad I had i left but so grateful I found puddle ducks 2 weeks later, I was soooo anxious going to our first lesson! However, as soon as I was greeted by Gemma I realised there was no need to be, the whole experience has been great albeit it's been 2 weeks trust me when I say its been so good! My boy loves water and is doing so well, Gemma is so kind, welcoming and great with the babies! The pool we swim at is great! Couldn't ask for a better venue. I love the experience from start to finish and that's all with the help of Gemma!
Thank you for being so professional whilst also being very caring! Us Mummys really need someone like you Gemma 😊

Réponse de Puddle Ducks
My daughter attends Puddleducks for a…
My daughter attends Puddleducks for a while but has recently enrolled to Swim Academy, She loves water and swimming but has Autism and is non verbal. Puddleducks supported us by allowing Dad to enter the pool.and understood her needs. I really appreciate how Puddleducks will support and give my daughter a chance to do what she loves . Thank you

Réponse de Puddle Ducks
It works but our experience hasn’t been worth the money
We’ve been going to Puddle Ducks for the past two years and it’s been a mixed bag. The teachers were mostly good and the swimming lessons really do work. However it is really expensive (£70+ for four half hour classes a month) and the pool is very inconsistent in terms of opening. Since Christmas this year we’ve not had a full month of lessons at Springwood. It’s been one thing or another with pool problems and staffing issues. Really hard to keep the momentum going with a three year old after all the disruption, which is ultimately why we’ve left. I’d also question the number of kids in each class as the pool at Springwood is absolutely tiny and we’ve had 8 toddlers in our class before, with parents all fighting for space in small changing rooms designed for little school kids. Just a note as well, they are mixed gender changing rooms (or at least they are not sign posted correctly) which means men wander in when women are getting changed after lessons - not ideal. All in all it has been better for us to move to David Lloyd than put both our kids in Puddle Ducks and all the issues we’ve experienced.
Puddle ducks is a great company…
Puddle ducks is a great company especially Michelle and Lorriane! My kids love the classes but sometimes are just kids and don’t want to do what they our told and Michelle is so great with trying to win them round. There’s no pressure if they don’t want to do something.

Réponse de Puddle Ducks
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







