pulseenergy.co.nz Avis 

I had a door to door agent. He started out citing my current energy provider informing me that I had been overcharged for years! He requested to see my power bill and advised I could save about $40 per month. However, after completing the sign up, when I asked how much I could expect to pay in the next month, he stuttered about $8 Dollars less that what I am currently paying.

Robbers, please don't join Pusle Energy, specially if someone comes to your place and say you'll save money don't believe cause you will much more whatever you're paying currently, paid too much charged twice after cancelling it, now have to waste time for refund. Total waste money and time, honestly I wish I could give them under 0.

Absolute ripoff artists! Promised $50 savings per month, but bills were $70 more than our already expensive provider. 2 adult household with gas hot water and hob, on last bill were charged $60 for 3 weeks, useage over than period: 1 hob burner on for 30 minutes max per day, 2 x 5 minute showers per day. When I complained they asked for previous supplier bills for the 5 same months of previous year, which I did and their reply only stated what rates we were on, no solutions and no apologies so dumped them. Do not switch to these ripoff merchants, EVER!

I hope Fair Go looks into this company as they are flat out lying to people. They ask to see your current electricity bill and promise they can provide cheaper rates and even promote themselves as low-user friendly. They charged double what my previous provider did and only do estimates rather than actual readings. They do not have an app that you can log into and check your usage, instead you have to wait the full month for their 'estimate'. Try Frank Energy or
Powershop instead, they are much more cheaper and transparent.

Horrible company, broken systems and remorseless customer "support".

After spending 30mins on the phone doing several speed tests on different devices the customer support team still didn't believe that our internet is not working. Assuming that it must be one single device they asked us to send an email with a screenshot of the site speed test. Basically not believing us and pretending the internet works just fine. They will get back to us within 48 hours. If you are working from home and need reliable internet you might be better off somewhere else. Customer service is not able to help you right away neither do they believe what you are saying. Terrible experience.