Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

8 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(8)

8 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pumpbear is a great company ..

Pumpbear is a great company and delivers quality merchandise. My experience with them was nothing less than great. I recommend that any and everybody give these people a try. U will not be disappointed

2 novembre 2026
Avis spontané
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Réponse de Pumpbear

Thank you so much for the glowing review, G.Davis! We’re thrilled to hear that you had such a great experience with Pumpbear and that you’re happy with the quality of our merchandise. Your support and recommendation mean the world to our team!

Noté 5 sur 5 étoiles

I can honestly say that they have the…

I can honestly say that they have the best customer service ever Tyson has stayed in contact the whole time and the jacket was perfect just a little advice get one size bigger then your actual size

5 novembre 2026
Avis spontané
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Réponse de Pumpbear

Hi Jamie,

Thank you so much for the 5-star review! We're thrilled to hear that Tyson took such great care of you and that you love the jacket.

We also really appreciate you sharing the sizing tip—it's super helpful feedback for us and future shoppers!

Thanks again for choosing Pumpbear!

Best regards,

The Pumpbear Team

Noté 5 sur 5 étoiles

I highly remmend Pumpbear

I highly remmend Pumpbear. The ordering was seemless, delivery arrived on time and the ommunication regarding the tracking was explicade. I will definately order from Pumpbear again.

2 novembre 2026
Avis spontané
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Réponse de Pumpbear

Hi Doreen,

Thank you so much for taking the time to share your feedback! We are thrilled to hear that your ordering process was seamless, delivery was on time, and our tracking updates kept you well-informed every step of the way.

We truly appreciate your support and look forward to serving you again soon!

Best regards,

The Pumpbear Team

Noté 5 sur 5 étoiles

I ended up finding pumpbear.com through…

I ended up finding pumpbear.com through Facebook I ordered a scrub top for my wife she's a nurse had her name etched on it with her favorite football team the scrub top ended up being too small I emailed somebody in customer service and they set it up to where I can get a different size with the same name in grave for half the price free shipping it was a wonderful experience I highly recommend this website

3 novembre 2026
Avis spontané
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Réponse de Pumpbear

Hi Taylor,

Thanks for the wonderful review! We’re happy we could help get the perfect fit for your wife's customized scrub top. Thank you for recommending Pumpbear!

Warmly,

Tyson

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication. Kept me informed but did NOT flood with sales emails. Informed not inundated. I know, a rarity. The Avalanche Snoopy hoodie is a wow. Soft! Well made and Tyson personally sent washing instructions. I am already shopping for more.

31 octobre 2026
Avis spontané
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Réponse de Pumpbear

Hi Elizabeth, Tyson here! 👋

Reading your review made my day! I'm so glad the communication hit the right balance for you—we definitely want to keep you informed without spamming your inbox.

Most importantly, I'm thrilled to hear how much you love the Avalanche Snoopy hoodie! Caring for your favorite pieces is key, so I'm happy the washing tips were useful.

Thanks so much for being a part of the Pumpbear family, and happy shopping! 🎉

Cheers,

Tyson & the Pumpbear Team

Noté 5 sur 5 étoiles

Love the product everything came out…

Love the product everything came out great as it should lol. I will be back for more gear!

28 octobre 2026
Avis spontané
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Réponse de Pumpbear

Thanks for the awesome review, Ben! We're thrilled to hear you're loving the product and that everything came out great. We really appreciate your support and can't wait to gear you up again soon!

Noté 5 sur 5 étoiles

I really appreciate the line of…

I really appreciate the line of comunication and I received the package ahead of time! It fits perfectly and doesn't look like a rushed job! I will definitely be in touch as well as tell friends? Outstanding work!

8 octobre 2026
Avis spontané
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Réponse de Pumpbear

Thank you so much for the awesome review, Jamicah! We're thrilled to hear that you love the fit, appreciated the fast delivery, and had a great experience communicating with us. Your support and recommendations mean the world to the Pumpbear team. We can't wait to serve you again soon!

Noté 1 sur 5 étoiles

Wrong item was sent

Wrong item was sent. Requested a replacement have received zero follow up now I’m getting a review request.

I have submitted a credit card charge back. Do not trust this company.

18 mai 2026
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Réponse de Pumpbear

Hi Leonard,

Thank you for sharing your feedback, and we sincerely apologize for the delay and the inconvenience caused by sending the wrong item.

We have reviewed your case (Order #PB71098) and processed the resolution for you. We are deeply sorry that our communication was delayed and did not meet your expectations.

Please check your email/inbox for the updated details regarding your order. If you need any further assistance, please feel free to reach out directly to us. We appreciate your patience and the opportunity to make things right.

Best regards,

Customer Support Team - Pumpbear

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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