I placed an order for a birthday gift and received an email that it had shipped 2 days later. It’s now been a week since I received an email that it “shipped” but the usps tracking still says shipping... Voir plus
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Lisez les avis des autres
I got a Pupper Crust custom framed photo of my dog and loved it so much I turned around and ordered one for my friend’s who just lost their dog. The quality and attention to detail are excellent. And... Voir plus
The process was so quick! I did four dogs for my granddaughters nursery and they turned out fabulous!! I will tell all my friends about pupper crust and will be ordering again!!
Received watercolor design portrait and it was perfect! Great customer service, quick response to my questions and just overall great cmpy. Will definitely be placing a new order with them. Thank... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Curated boxes of premium dog toys and treats hand-selected from small businesses across the United States.
Coordonnées de contact
11900 Jollyville Rd, 78759, Austin, Etats-Unis
- support@puppercrust.com
- puppercrust.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Digital Download was perfect!
I got the digital download portrait of my sweet boy. It really captured his spirit. It was such a comfort during the difficult time of losing him.
Love my cat portraits
I am so very happy with my cat portraits. I have order 3 cat portraits and it came out so nice. The quality of the print and the water color print is amazing. The communication via email is excellent! And I have 7 cats and I just ordered 4 more cat portraits. Super excited and happy to hang my fur babies on the wall.
Touched and Pleased!
I was so touched and pleased to receive my print. pupper crust did a beautiful job with the print I submitted. Price, delivery time, communication, and packaging are wonderful. I submitted my second order not long after receiving the first. I highly recommend them!!
Absolutely love it
Absolutely love it! The framed picture arrived rather quickly. The image looks exactly like my girl and hangs in the hallway where she used to lay.
I have been awaiting communication for…
I have been awaiting communication for an order for a Birthday present , this company is asleep at the wheel! It
Does not communicate well and it has been “sent to the Printer for over a week”
Incredibly Beautiful
I have 5 dogs and ordered prints for three of them so far. I am in the process of ordering prints for my other two dogs. The prints are so incredibly beautiful. I could not be happier.
Uploading my pictures was easy. Completing my order was simple and straightforward. I highly recommend!
Thanks for the great job.
Beautiful portrait of my sweet Pixie…
Beautiful portrait of my sweet Pixie girl, a lovely memory for me to see everyday.
I love mine.
I ordered one to different company and it was awful. I had to threw it away. I saw this company site and I ordered again not expecting much. Today we received the beautiful portrait and we love it.
Beautiful Portraits
Despite my initial apprehension, I must express my satisfaction with the photographs of my two Yorkies. The quality of the images surpassed my expectations. I wholeheartedly recommend Pupper Crust for their exceptional service.
Beautiful portrait
I placed an order with Puppercrust in early March for a framed portrait and an unframed portrait. There were some complications with the order but in the end Puppercrust made everything right. I am beyond happy with the portraits I received!

Réponse de pupper crust
Terrible Customer Service
Terrible customer service. No response to email inquiries. When they finally did respond it was too late to fix the problem (so they say). No phone number to be found anywhere and I think they like it that way. Lack of accountability.
I received the most wonderful drawing…
I received the most wonderful drawing of my dog who recently passed. It is a top notch framed drawing of her and it gives me so much comfort and makes me smile again. I’m having all my animals done as it is so good. Fast delivery too
Toby’s framed picture…
I just received Toby’s framed picture and I just wanted to say how pleased I am. The framed picture and the packing exceeded my expectations. The prompt processing of my order and quality of the picture and frame were outstanding. Please consider me as a very happy customer and I will proudly recommend your website to all my pet lover friends.
Thank you again,
James Kurth
They use AI to generate a portrait of…
They use AI to generate a portrait of your dog and charge $35 for the print out. You could spend the same amount of money or less on websites like Etsy to support a real person and real effort. This is a scam that can and will trick older people.
If I could give it negative stars, I would...
If I could give it negative stars, I would! Unable to get ahold of anyone. Was emailed 9 days ago that my order was on the way. No tracking info, no response to any emails. Email address in my order confirmation was bogus. Scam? I think so.

Réponse de pupper crust
Amazing quality!
Great quality small company toys and treats! I have always prioritized shopping small company toys and treats for my puppy and Pupper Crust definitely delivers! My dog spud has loved everything we’ve gotten through them. Highly recommend!
We got our first box and really loved…
We got our first box and really loved it! I am excited that puppercrust includes brands that are small businesses and places I actually shop at already too!
Each month is new and exciting for my dog.
Another great box of goodies. Each month my dog looks forward to getting his box. Everything is just perfect for our dog.
We got two cute durable toys and two bags of treats.
Best box ever!!!
Pupper Crust is doing it right! Premium toys and treats... supporting small businesses. I feel great about this subscription for my dog. And the customer support is amazing. Always so helpful!
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