pupper crust Avis 

76
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I placed an order for a birthday gift and received an email that it had shipped 2 days later. It’s now been a week since I received an email that it “shipped” but the usps tracking still says shipping... Voir plus

Noté 5 sur 5 étoiles

I got a Pupper Crust custom framed photo of my dog and loved it so much I turned around and ordered one for my friend’s who just lost their dog. The quality and attention to detail are excellent. And... Voir plus

Noté 5 sur 5 étoiles

The process was so quick! I did four dogs for my granddaughters nursery and they turned out fabulous!! I will tell all my friends about pupper crust and will be ordering again!!

Noté 5 sur 5 étoiles

Received watercolor design portrait and it was perfect! Great customer service, quick response to my questions and just overall great cmpy. Will definitely be placing a new order with them. Thank... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Curated boxes of premium dog toys and treats hand-selected from small businesses across the United States.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

76 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(76)

56 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love my cat portraits

I am so very happy with my cat portraits. I have order 3 cat portraits and it came out so nice. The quality of the print and the water color print is amazing. The communication via email is excellent! And I have 7 cats and I just ordered 4 more cat portraits. Super excited and happy to hang my fur babies on the wall.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Touched and Pleased!

I was so touched and pleased to receive my print. pupper crust did a beautiful job with the print I submitted. Price, delivery time, communication, and packaging are wonderful. I submitted my second order not long after receiving the first. I highly recommend them!!

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love it

Absolutely love it! The framed picture arrived rather quickly. The image looks exactly like my girl and hangs in the hallway where she used to lay.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Incredibly Beautiful

I have 5 dogs and ordered prints for three of them so far. I am in the process of ordering prints for my other two dogs. The prints are so incredibly beautiful. I could not be happier.

Uploading my pictures was easy. Completing my order was simple and straightforward. I highly recommend!

Thanks for the great job.

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I love mine.

I ordered one to different company and it was awful. I had to threw it away. I saw this company site and I ordered again not expecting much. Today we received the beautiful portrait and we love it.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Portraits

Despite my initial apprehension, I must express my satisfaction with the photographs of my two Yorkies. The quality of the images surpassed my expectations. I wholeheartedly recommend Pupper Crust for their exceptional service.

15 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful portrait

I placed an order with Puppercrust in early March for a framed portrait and an unframed portrait. There were some complications with the order but in the end Puppercrust made everything right. I am beyond happy with the portraits I received!

1 mars 2026
Avis spontané
Logo de pupper crust

Réponse de pupper crust

Hi Grace,

Thank you for sharing your experience, and I sincerely apologize for the lack of communication and the missing item in your order. You're absolutely right — regardless of being a small business, you deserved a timely response, and we dropped the ball.

I've looked into your order and identified the issue: your framed portrait wasn't properly linked to your artwork due to a technical error on our end. I've already issued a full $100 refund for the inconvenience, and I've also reached out to you directly via email so we can get the correct framed portrait printed and shipped to you as quickly as possible — at no additional cost.

I'm also truly sorry to hear about the loss of your bichon frise. I know how much our dogs mean to us, and I want to make sure you have a beautiful framed portrait to remember her by.

Again, I take full responsibility for this experience. If there's anything else I can do, please don't hesitate to reach out.

Noté 1 sur 5 étoiles

Terrible Customer Service

Terrible customer service. No response to email inquiries. When they finally did respond it was too late to fix the problem (so they say). No phone number to be found anywhere and I think they like it that way. Lack of accountability.

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I received the most wonderful drawing…

I received the most wonderful drawing of my dog who recently passed. It is a top notch framed drawing of her and it gives me so much comfort and makes me smile again. I’m having all my animals done as it is so good. Fast delivery too

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Toby’s framed picture…

I just received Toby’s framed picture and I just wanted to say how pleased I am. The framed picture and the packing exceeded my expectations. The prompt processing of my order and quality of the picture and frame were outstanding. Please consider me as a very happy customer and I will proudly recommend your website to all my pet lover friends.

Thank you again,

James Kurth

5 février 2026
Avis spontané
Noté 1 sur 5 étoiles

They use AI to generate a portrait of…

They use AI to generate a portrait of your dog and charge $35 for the print out. You could spend the same amount of money or less on websites like Etsy to support a real person and real effort. This is a scam that can and will trick older people.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

If I could give it negative stars, I would...

If I could give it negative stars, I would! Unable to get ahold of anyone. Was emailed 9 days ago that my order was on the way. No tracking info, no response to any emails. Email address in my order confirmation was bogus. Scam? I think so.

12 février 2026
Avis spontané
Logo de pupper crust

Réponse de pupper crust

Hi Ivy, apologies for our delay in our response. We've explained the situation in an email response and refunded your order.

Noté 5 sur 5 étoiles

Amazing quality!

Great quality small company toys and treats! I have always prioritized shopping small company toys and treats for my puppy and Pupper Crust definitely delivers! My dog spud has loved everything we’ve gotten through them. Highly recommend!

28 septembre 2024
Noté 5 sur 5 étoiles

Best box ever!!!

Pupper Crust is doing it right! Premium toys and treats... supporting small businesses. I feel great about this subscription for my dog. And the customer support is amazing. Always so helpful!

10 septembre 2024

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