I had trouble making payment on the website. I phoned up to get help, Ash instantly helped me out and even made sure to give me the discount. Quick and friendly customer service. Would recommend!
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Lisez les avis des autres
Good luck if you enter a contract and want to cancel it. they don't respond to emails or phone calls and still send you final demand letters 18 months after cancelling and invoicing you every month al... Voir plus
As a current customer of Pure Clean I contacted them for support with some changes to the account collections and requests for documentation. Ash was fantastic and arranged everything I required quic... Voir plus
We have an ongoing contract in place with Pure Clean for our usual premises, however needed to arrange a collection for one of our seperate temporary sites. Ash sorted the contract super swiftly, we... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Pure Clean Environmental Ltd has been sourcing, researching, and providing pioneering cost –effective, high –quality machinery to businesses across England and Wales since 1985. We offer a number of different services to a range of industries helping provide the right solution for their needs. Whether you are looking for hazardous waste collection, solvent parts washer or spray gun cleaners, we can cover your every need.
Coordonnées de contact
Unit 7, St. Brendan's Trading Estate,, BS11 9EH, Bristol, Royaume-Uni
- 01173 167818
- sales@pureclean.co.uk
- pureclean.co.uk
N'a pas répondu aux avis négatifs
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Customer service with Ash was outstanding
As a current customer of Pure Clean I contacted them for support with some changes to the account collections and requests for documentation. Ash was fantastic and arranged everything I required quickly even when I kept adding additional requests.
Excellent customer service (Ash)
I had trouble making payment on the website. I phoned up to get help, Ash instantly helped me out and even made sure to give me the discount. Quick and friendly customer service. Would recommend!
Dont bother
Good luck if you enter a contract and want to cancel it. they don't respond to emails or phone calls and still send you final demand letters 18 months after cancelling and invoicing you every month although they haven't carried out a single collection.
Ash was super helpful
Ash was super helpful
arranged a collection the following day
excellent service
Ash, Pure Clear
Ash, was very helpful from the very beginning. We needed urgent assistance and could have not done any more. driver turned up on time and was extremely polite.
Ash sorted this very well 👍 Great…
Ash sorted this very well 👍 Great friendly company to deal with.
Thankyou
Problem resolved.
Ash quickly resolved the problem that we had, she couldn’t have been more helpful. Excellent service from her.
Ash was very helpful x
Ash was fantastic
Ash was fantastic, sorted everything I needed straight away.
Great company to deal with
Avoid this company - harassment
Avoid this company – ongoing billing after contract termination
We gave Pure Clean Environmental written notice to cancel our contract in November 2024, which they confirmed in writing would end in September 2025. We also sent a formal termination letter by recorded delivery, which was received and signed for.
Despite this, the company continues to send us invoices for months after the contract ended and has now begun sending threatening “final reminder” emails for money we do not owe. We have repeatedly disputed the invoices in writing, but they continue to contact us and demand payment.
This has become harassment, and we are still receiving invoices even though the contract is legally terminated and no services have been provided since. I would strongly advise others to be extremely cautious before entering into any agreement with them.
Great company to work with easy…
Great company to work with easy communications too
FRAUDULENT & TOTALLY INEPT
THIS COMPANY IS OUTRAGEOUS! WE CANCELLED OUR CONTRACTS LAST YEAR BUT THEIR DRIVERS KEEP TURNING UP, TRYING TO FORCE STAFF TO SIGN PAPERWORK AND EVEN FORGING SIGNATURES. THEY WILL NOT RESPOND TO CALLS OR EMAILS. DO NOT USE THEM, YOU WILL REGRET YOUR DECISION!!
First time using Pure Clean
First time using Pure Clean. Ash was great to deal with so friendly and professional. It was great to deal with a company where things didn't feel hard work.
Pure Clean you have 48 hours to issue a refund
After placing an order and paying instantly, they quickly took my money and never contacted about a collection. Beware of this fraudulant company, the ethics and service is disgusting. I have been lied to by Denise, Jo and others, and I'm personally insulted that they are unable or too inept to process a refund for hard-earned money when I haven't received as much as a phone call about booking. Pure Clean Environmental Ltd I will give you another 48 hours to make a full refund; if not this will be taken further.
Happy Customers ✨
We recently had two gun cleaning machines installed by Pure Clean and the whole experience was excellent from start to finish. Ash Johal handled everything seamlessly, from helping us choose the right machines for our needs to arranging the contract quickly and efficiently. Shaquille Fisher carried out the on-site installation and was incredibly polite, professional, and helpful throughout. The machines are exactly what we needed, the pricing was competitive, and the service was spot on. Overall, a great experience – we're very happy customers!
What a great and efficient company!
What a great and efficient company!
Ash was extremely helpful with a tricky job we had, but she managed her way around it effortlessly. The collection was arranged promptly, and the results were excellent.
Thank you, Ash, for your commitment and efficiency in getting the job done!
Ash was very helpful and arranged…
Ash was very helpful and arranged swiftly.
Ash has been very helpful.She sorted me…
Ash has been very helpful.She sorted me out very quickly.Highly recommended.Great Service.Would definitely use them again.
Ash at Pure Clean was extremely helpful…
Ash at Pure Clean was extremely helpful in finding a solution for the removal of engine oil from our property. It was something I had no experience with and she was very clear and patient in explaining the procedure to me. They came very quickly dropped and collected the drum on the same day. We are very pleased with the service!
Ash was really helpful and sent the…
Ash was really helpful and sent the consignment notes required straight away which was a great help for the project i was working on.
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