Purrform Avis 

324
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent quality of food , have been using for a few years now . My two cats love the Farmed Rabbit with bone and Ox Heart and the Quail and farmed rabbit . I had never fed any of my previous cats ra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used Purrform for many years and wean our kittens on the weaning paste which they love and it makes the weaning process very easy, our adult cats have Rabbit & Ox Heart. The quality of the... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

This company is usually excellent and they provide fab food. On the most recent occasion, however, I appreciate I ordered at one of the hottest times of year, but I don't think there were enough ice p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used the tubs of meat for a year or two, buying it from a pet food shop locally. Sadly, that closed recently so I decided to buy directly. The service has been wonderful and even in this extrem... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animaux

Informations provenant de diverses sources externes

We believe that the benefits of a natural complete Raw cat food meat and bone diet far outweighs those associated with cooked and dry food. It is now widely accepted by many animal and veterinary professionals around the world that a raw food diet can have many health benefits over processed food. Your cat is able to digest and utilise the ingredients in raw food as this replicates what it would eat in the wild.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

324 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(324)

127 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

bengal loves purrform

been buying raw meat from purrform for my bengal for years, never had any problems. fast delivery and works out cheaper than buying other food!

22 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Good food for my cat

I've had two occasions to contact Purrform for advice and had quick and helpful responses. Delivery has been exactly as promised, even on Bank Holiday weeks.
My Maine Coon cat has pancreas problems and had lost a lot of weight, as he didn't eat much. He needs a low fat diet that is palatable to him, and the Rabbit flavour meets both requirements. Now he is regaining weight, and is so keen to eat that we can mix his medications into the food. We are delighted with the improvement in his health and his coat quality.

2 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Quick delivery and great choice of…

Quick delivery and great choice of simple raw meals for my fussy cat with tummy troubles. I liked that I could get something like rabbit, with no fish or other additions, to help me figure out what she’s sensitive to. Both my cats lick their bowls clean with their Purrform dinners, first time in 10 years! Thank you for your excellent products.

2 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional. Last time I found a problem with the meat of my order, the customer service helped me fix the problem by feeding the same batch of meat to their colleague's cat and giving me some suggestions, which impressed me.

1 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great quality products

Great quality products. Our cats have been on it since kittens and they’re very healthy and growing like crazy! Will never use any other brand for Raw food again.

2 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Well packaged frozen products

Great products (happy cat!) and fast delivery. Really impressed with the packaging for postage - I feel confident that the frozen food has stayed safely frozen during transport. Reasonably priced per meal compared to other brands.

11 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

We have been feeding our 3 cats on raw…

We have been feeding our 3 cats on raw food for a couple of years now. We saw their physical health improve within 1 week. We have found that some of the raw food companies are often out of stock. However, Purrform have always had stock and have never failed us. The food is packed really well and our cats really do like their food. You do have to order in advance as you have to allow for order processing, then you need time to defrost each tub. We always have one tub open and being used, and the next tub defrosting.

19 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Our cat loves the food

Our cat loves the food, she started on pouches and has now gone over to tubs. My only wish is that they came pre-portioned as she only eats 60g a day and I have to portion it up before putting in the freezer.

24 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

My cats love the purrform raw food

My cats love the purrform raw food - particularly the rabbit varieties. When I had an issue with the website, the response by email was fast, and helpful, and I'd have no trouble recommending them.

2 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great cat food and amazing customer…

Great cat food and amazing customer service.
I have tried different companies in the past and Purrform are by far the best. I love that they focus on cats food only rather than both dogs and cats as many others do. Purrform provide great customer service, they are very helpful and knowledgeable.

11 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The best

My cats love Purrform food (they prefer chicken or turkey) and I am really happy as I know they are getting the best and healthiest food on the market.

29 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I’m impressed by my recent experience…

I’m impressed by my recent experience with Purrform. There was an issue with delivery, they replied promptly and resolved the matter immediately. Issues arise but you can always judge a company on how they fix an issue. Thank you!

29 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful product to match the awful company

If you’ve you got £35 you want to waste then buy Purrforms cat joint supplement. Smelled weird when opened the tin. I then followed the instructions by putting a small amount on my cats food.
Cat wouldn’t go anywhere near it!!!
Asked for money back, but Purrform point blank refused and then wouldn’t reply to any further emails.
Rubbish product and even worse customer services. Avoid unless you’ve got money to waste

11 janvier 2024
Avis spontané
Logo de Purrform

Réponse de Purrform

Thank you for your feedback.

It is very disappointing that your cat does not seem to want to eat the Purrform joint supplement.

We are always keen to support customers as much as possible and it is obviously in our interests to keep customers happy and continuing to use our foods and supplements. However, it would not be viable as a company, to refund customers where their cats are not keen, for whatever reason, on the products.

As we are sure you are aware, cats are extremely fussy creatures and any slight change in food may prevent them from successfully eating the product. We would love to satisfy all cats with our products, but unfortunately, this is not always possible.

However, for this reason, may we suggest you try adding a smaller amount of the supplement to your cat’s food, for the first week or two, to enable your cat to become used to it. With some cats, they need more of a transition, so by adding the amount indicated on the label initially, may be too much.

We are sorry that we are unable to offer you a refund for the reasons mentioned but trust you can appreciate and accept our comments but hopefully, by trying the above method, your cat will start to accept the supplement on his food.

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