Have bought Puzzler Collection for well over a decade. It has been a regular traveller with us over that time. I can thoroughly recommend it as a travelling companion, reducing the anxiety over delay... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I started doing these puzzles whilst in the 6th form at school, and very many years later I still enjoy receiving my book on a subscription. There's a wide variety of puzzles to complete during the m... Voir plus
L'entreprise a répondu
I subscribed to The Puzzler for my wife some years ago and she thoroughly enjoys completing most of the puzzles .We have even had our two granddaughters aged 13 and 11 years old helping her to complet... Voir plus
L'entreprise a répondu
Mainly Puzzler Collection is a magazine that stimulates the brain but sometimes is somewhat tedious, such as double cross. Provides good value for money, but the publisher should be more open about di... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Éditeur
- aussi dans
- Boutique spécialisée dans la vente de magazines
- Maison d'édition
- Marchand de journaux
- Société de presse
Écrit par l'entreprise
Puzzler is the go-to name in puzzles. Customers know us for our comprehensive range of puzzle magazines. We publish over 30 titles in the UK, including Puzzler and Puzzler Collection. Among the most popular puzzles available at newsstand and via cost-effective subscriptions are crosswords, wordsearches, codewords and arrowords.
About Puzzler
Écrit par l'entreprise
- Puzzle market leader
- Puzzler's quality publications have kept people across the UK entertained with puzzles since 1972.
- Delivered to your door
- Find Puzzler's titles in the shops, or have your favourites delivered with a cost-effective subscription.
- Mindful puzzle time
- Customers tell us puzzling keeps their mind active, and provides screen-free entertainment on the go.
Dedicated customer service
Our team is ready to reply to you
Got a question about a Puzzler subscription? Our team is here to help. Visit help.dcthomson.co.uk to find out how to contact us.
Coordonnées de contact
Royaume-Uni
- puzzler.com
4,7
Excellent
921 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service is excellent and the…
Customer service is excellent and the quality of the products is also very good
1 avril 2026
Réponse de Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Excellent puzzles
1 avril 2026
Réponse de Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Réponse de Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Love Puzzler!
Love Puzzler!
I have had a subscription for a while now for Puzzler Codewords and really look forward to it dropping through my letterbox every month. I also buy Puzzler Compendium every time it is released.
1 avril 2026
Réponse de Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Réponse de Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Excellent service and the main event…
Excellent service and the main event the book itself, thank you, marvelous.
31 mars 2026
Réponse de Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Puzzler monthly subscription
Got a Puzzler subscription for my mum as a Christmas present.
She’s an avid puzzler and is thrilled with the monthly subscription.
Delivery service is good and although sometimes a few days late but that is down to Royal Mail and not in anyway is Puzzler at fault.
1 avril 2026
Avis spontané
Réponse de Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Delivery Service Erratic
Despite several emails, delivery service has been very erratic of late with missing deliveries having to be constantly queried. A delivery time always quoted of 2-3 weeks is questionable as the magazine often takes much longer to arrive and emails have been frequently sent to query these non-arrivals.
31 mars 2026
Réponse de Puzzler
Thank you for your feedback, the delivery issues you are facing is due to changes within Royal Mail and we can only apologies for this, contacting customer services is the best way to let us know when this happens.
I love a puzzler
I love a puzzler. I never finish all the puzzles before the next edition arrives, but I save those ones for any holidays!
1 avril 2026
Réponse de Puzzler
Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.
Great selection of puzzle books
Great selection of puzzle books. Love the Beyond Sudoku book. Delivered easily to Belgium.
31 mars 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
Excellent magazine
Subscription magazine arrives overseas with no bother, (after a few hiccups with the post 2 years ago)
Full of a good variety of puzzles
31 mars 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
I enjoy doing the puzzles Killer Sudoku…
I enjoy doing the puzzles Killer Sudoku which are a great range from fairly straightforward and more complex and challenging. The book always arrives predictably and in a timely fashion.
31 mars 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
Puzzler Arroword
Received by post before it is in the shops (as I often found they didn't have it every month). Love the.bumper issues.
1 avril 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
The puzzles are such great fun
The puzzles are such great fun. I look forward to getting a new batch every month!
1 avril 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
Staff always pleasant and helpful.
18 mars 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
Still enjoying a good brain workout
Been subscribed for a while now and look forward to getting it through the letterbox each month.
1 avril 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
March edition not received
Unfortunately, I have been let down with my last addition of puzzler I have not received this. I am 95 years old and I look forward to receiving this each month but it has not arrived and unfortunately, I’ve been charged for it as I pay upfront as a yearly subscription
31 mars 2026
Réponse de Puzzler
Hello Joan, thank you for your review. I will reach out to you via email to help rectify the missing magazine for you.
I ordered the wrong magazine
I paid for an annual subscription but ordered the wrong magazine by mistake. Phoned up and spoke to a very kind person who amended my subscription to the correct magazine (Killer sudoku) and extended the subscription by 2 months to compensate for the 2 wrong copies I'd already received.
24 février 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
The monthly edition arrives on time. The puzzles are stimulating and fun.
The monthly edition arrives on time.
1 avril 2026
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
Réponse de Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.