Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful customer care and service from Linda at Qbis. It’s a family firm and that really shows. I had a problem with a set of lights and Linda responded immediately and her son checked the two sets... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a problem with an item purchased. The company were excellent in responding, made various suggestions which unfortunately did not resolve the problem, and we were subsequently asked to return th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought some christmas lights from QBIS. Unfortunately they arrived with some not working. QBIS were excellent at resolving the issue, offering a replacement, with all postage sorted, no quibbles, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived before expected excellent Quality better than expected Perfect for requirements Effect of sunset micro lights amazing Exactly what I needed for a real fire effect in placed in a glass b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en éclairage
  2. Magasin de décorations de Noël
  3. Magasin de design et de décor intérieur
  4. Conseil en technique d'éclairage

Écrit par l'entreprise

For over 18 years, our family business here in Hampshire has been pouring our heart and soul into creating the most magical fairy lights. We're not some faceless corporation – we're real people who truly care about bringing lighting joy to your home and garden. Why choose us? 1. Unbeatable Value: Top-notch, commercial-grade connectable lights at prices that won't break the bank (we're probably the cheapest online!). 2. Unique & Exclusive: Discover our signature Sunset® lights, a mesmerizing blend of yellow, orange, and red hues you won't find anywhere else! 3. Customer Service that Shines: We treat you how we want to be treated! No call centres, just friendly voices ready to help with any questions. 4. From Retail to Commercial: Whether you're decorating your home or planning a dazzling display, we've got the lights for you. If you want something special, we can get it made! Need help or advice? We're always happy to chat! Let our family light yours up this Christmas! LIGHTS FOR SHRUBS & CHRISTMAS TREES 1. 800 Warm White Twinkling LED String 40m Lights on Green Flexible Anti Tangle Wire - https://www.qbis.uk/2p3p 2. 800 Warm White Cluster 10m Lights on Green Wire - https://www.qbis.uk/rxzp 3. Professional Connectable Warm White 10m Fairy Lights https://www.qbis.uk/7r2b 4. Sunset® Yellow, Orange and Red Berry Cluster Lights - https://www.qbis.uk/r3wq BATTERY LIGHTS FOR SHRUBS, WREATHS, GARLANDS - MULTIFUNCTION WITH AUTOMATIC 6 HOUR TIMER 1. 100 Warm White on Green Anti-tangle Wire - https://www.qbis.uk/9qxy 2. 60 Warm White Green Anti-tangle Wire - https://www.qbis.uk/6lgb 3. 30 Warm White Green Anti-tangle Wire - https://www.qbis.uk/lqy2 4. 100 Red & White on Transparent Anti-tangle Wire - https://www.qbis.uk/oibp


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service!

Fantastic service!
I love my lights..they look great in the fireplace.
Would definitely buy from this company again.

12 octobre 2022
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for your 5 star review Leanne! We're so happy to hear that you love your Sunset® lights! They give such a warm and cosy ambience don't they? We look forward to serving you again!

Noté 5 sur 5 étoiles

Fantastic service and high quality lights.

Unfortunately the original set of lights was faulty. Linda Betts could not have been more helpful . The printed return label arrived within seconds, the new set of lights was dispatched almost immediately. They arrived a day before the anticipated delivery. Wonderful service, much appreciated by a customer who wanted them for a party on the Saturday night!

2 septembre 2022
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

I do apologise for the faulty lights and thank you for your patience and understanding. I'm happy that we managed to sort out a replacement in time!

Noté 5 sur 5 étoiles

Sunset lights

I put my string of sunset lights in my fireplace. Fantastic glowing effect just what I wanted. The first set didn't work but a replacement was posted straight away.

20 juillet 2022
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you for the 5 star review Carolyn! We are so happy to hear that you love your Sunset lights and that you're happy with our customer service. As a small family business, reviews like yours really help to increase trust in Qbis!

Noté 5 sur 5 étoiles

Cotton ball lights

I received my cotton ball lights within a couple of days of ordering. They were very well packaged and came with a friendly thank you note which was nice. The lights are very well made and look lovely in my bedroom. I also like the fact they can run either off battery or USB and have a timer.
Well done Qbis

9 juillet 2022
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you for the great review Jane. We are so pleased to hear that you're happy with the delivery and also the quality of our product!

Noté 5 sur 5 étoiles

Sunset 100 micro lights, beautiful

I strung up 6 sets of the sunset 100 micro lights in my garden, they create a lovely atmosphere & look fabulous. I would definitely recommend this company, their friendly helpful service was faultless.

14 mai 2022
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for the fabulous review! We're so pleased to hear that you love your sunset lights and hope they give you lots of pleasure. We are very grateful for your recommendation. Thank you!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Ebay item lost during delivery - replacement sent out and delivered within 24hours. Polite, prompt and a pleasure to deal with. Fairylights are beautiful too. Thank you

23 avril 2022
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for your great review Nina. It's much appreciated! We're so happy to hear that you love your lights and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Top rate product and experience.

Top rate product and experience all round. Qbis couldn’t have been more helpful. Lights are fabulous, package promptly sent. Would definitely recommend.

17 décembre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for the lovely review Mrs Reeves! We're so pleased to hear that you love your lights and that you had an excellent buying experience. Your recommendation is much appreciated. Thank you! We wish you a very Happy Christmas and look forward to serving you again!

Noté 5 sur 5 étoiles

Refreshingly good customer service - bigger companies could learn a lot!

Bought some christmas lights from QBIS. Unfortunately they arrived with some not working. QBIS were excellent at resolving the issue, offering a replacement, with all postage sorted, no quibbles, and very quick. Kept me informed all through with a friendly customer service. New lights work superbly and are great - just like QBIS - great company who built some solid trust with me with the way they operate.

14 décembre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you very much for the wonderful review Nick! We're so happy to hear you had a great experience dealing with us. We wish you a very Happy Christmas and look forward to serving you again!

Noté 5 sur 5 étoiles

I'd give six stars if possible!

10 décembre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for your fabulous review Geraldine! Your continued custom and support are very much appreciated. Thank you for sending photos of the lights in your garden. It looks magical!

Noté 5 sur 5 étoiles

Beautiful lights

Beautiful lights, great price and fantastic service on mail order . To be recommended

9 décembre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for the 5 star rating and for the recommendation which is very much appreciated. We just noticed that you've placed another order. Thank you Mrs Attfield!

Noté 5 sur 5 étoiles

First class service

First class service, prompt delivery. Excellent after care service, problem dealt with immediately, a very fast and very polite response. A perfect 5 star service.

26 novembre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you very much for the wonderful review which is much appreciated! We're so pleased that you had a positive buying experience and look forward to serving you again!

Noté 5 sur 5 étoiles

Great product

Bought the sunset micro lights and they arrived very quickly. They are beautiful and the remote and USB make them perfect for my mini Christmas tree. Very pleased with my purchase I would buy from Qbis again.

26 novembre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for your lovely review! We would love to see a photo of your mini Christmas tree. Would you email it to us? Our email address is on the box :) We hope they make you happy every time you look at it!

Noté 5 sur 5 étoiles

Excellent

I Ordered some lights. They came earlier than expected and are exactly what I wanted.

16 novembre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you for your lovely review Barbara. We do try to offer upgrades to delivery if we can :) We're so happy to hear that you like your lights!

Noté 5 sur 5 étoiles

Excellent service & lovely products

Excellent service & lovely products , good value for money especially with free delivery, and fast shipping, would definitely recommend this family business

23 octobre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for the great review and recommendation. It is much appreciated!

Noté 5 sur 5 étoiles

I’ve purchased 4 sets of sunset micro…

I’ve purchased 4 sets of sunset micro lights and 4 sets of cluster lights in the sunset colour they are all absolutely stunning and like no others that I’ve seen . The service from qbis is second to none each time my order has been dealt with immediately and my emails answered every time it’s a pleasure to do business with this family . 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ all the way 👍

7 octobre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for the fabulous review Tina! We're so happy to hear that you love our lights and that you had a really good buying experience. You made our day!

Noté 5 sur 5 étoiles

Excellent service excellent product

Excellent service excellent product, + free delivery, what more could you ask for. Recommend highly

6 octobre 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you very much for the very positive review! We're so happy to hear that everything was excellent! :-)

Noté 5 sur 5 étoiles

Great product and service..came really…

Great product and service..came really fast and the lights look wonderful in our fireplace. would recomend. Valeen and Sid Jones

23 août 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for the great review Valeen & Sid! We're so pleased to hear that you like your lights. Your recommendation is much appreciated.

Noté 5 sur 5 étoiles

Bought a set of 1200 micro lights soft…

Bought a set of 1200 micro lights soft white they are perfect for our new gazebo they look really good and even in daylight are bright.
Very happy with my purchase

14 mai 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

We're so pleased to hear that you're happy with your lights! We hope the weather warms up soon so you can really enjoy them :) Thank you for taking the time to write this review Jacqui. It's much appreciated!

Noté 5 sur 5 étoiles

Micro Cluster Lights

Just received micro cluster lights, they are bright with a warm glow. Looking forward to them being wrapped arpund the gazeebo, they have the most cisy feel to them. Thank you for your nite on the back of the parcel it was appreciated very personal and lovely to show you care and meet the needs of your customer will deffinatley use again in the future.

18 mars 2021
Avis spontané
Logo de Qbis UK Limited

Réponse de Qbis UK Limited

Thank you so much for your fabulous review Jean! We're so pleased to hear that you love your cluster lights! I'm sure they would lovely around your gazebo. Bet you can't wait for the weather to warm up so you can use it :) Do send us a photo as we'd love to see it. I'm so glad to hear that you like our note on your parcel. We try hard to give all our customers a really good buying experience. Enjoy your lights and we look forward to serving you again!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus