I’ve ordered from QBO a few times now and the quality and the service is brilliant. My last order arrived with the wrong colour jumper, customer services, Renata, sorted out the problem swiftly an... Voir plus
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Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... Voir plus
L'entreprise a répondu
The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... Voir plus
L'entreprise a répondu
Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique de robes
- Fournisseur de textile
- Magasin de vêtements pour enfants
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.
Coordonnées de contact
38A Holmethorpe Avenue, RH1 2NL, Redhill, Royaume-Uni
- 01737668374
- info@qbodirect.com
- qualitybrandsoutlet.com
4,6
Excellent
1 k avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Happy Customer
Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the exact same M&S trousers listed on this website, in my size and at a great price. Placed order, received it within a couple of days and the trousers are of the same quality as the previous ones purchased from M&S. One happy customer. Many thanks!
25 juin 2025
Good quality leggings
Good quality leggings . I have ordered another pair on a different colour. True to size.
25 juin 2025
Great items at a fantastic price
25 juin 2025
Site really difficult to navigate today
There are some good bargains to be had from this site, but I found it too difficult to use today. Despite setting filters repeatedly, I was being shown masses of items I had not asked to see. The struggle to find what I wanted was just not worth it.
11 juin 2025
Avis spontané
Can highly recommend
The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommended retail price. I have since made further purchases.
My orders have always arrived within 7 days or less. I’m impressed and will continue my custom with them.
27 mai 2025
Réponse de Quality Brands Outlet
Thank you so much for leaving such a lovely positive review. We hope to serve you again soon.
The QBO Team
fake product advertised incorrectly as M&S
the purchase was advertised as M&S however it was a look alike and did not have m&s branding either. the quality and finishing of the product was different and not as good as a previous one i had bought from M&S last season.
27 mai 2025
Réponse de Quality Brands Outlet
Dear Nidhi,
We're sorry to read your review. Firstly, please let us reassure you that this item is 100% genuine. We are a retailer of Ex High Street products and this was stated in the listing and description that the internal labels will either be removed or black penned. This is for legal reasons and to prevent returns to the original high street store.
If you were disappointed with your purchase, then it's always nicer to contact the seller so we could try and resolve the problem before leaving a review. We do offer returns and exchanges and will always try our best to put things right.
best wishes
Customer Service
Quality Brands Outlet
Arrived promptly and was a great fit!
25 avril 2025
Really happy as I could buy my…
Really happy as I could buy my favourite jeans that m&s no longer do at around half the price
28 avril 2025
Brands appear genuine
Easy to negotiate website. The brand I purchased does appear to be genuine, items I have seen previously in the stores. Delivery is timely and items well packaged. Sale prices seem fair.
28 avril 2025
Item as described and arrived on time.
25 avril 2025
Birthday present for my wife present for my wife that…
Birthday present for my wife that arrived promptly, it was very reasonably priced with free delivery, hoping she likes it
25 avril 2025
Deliberate mislabelling
Ordered pair of size 10 jeansSent pair of size 12 jeans with size blanked out. Tried emailing just bounced back as undeliverable. Tried Facebook messenger had reply saying was 10 with waist size 27 inches. Asked me to measure, this I did was 29inches ie size 12. Replied to this fact and have had no subsequent reply. Have waited 3 days before giving this review.
4 avril 2025
Avis spontané
Réponse de Quality Brands Outlet
Dear Sian,
We're sorry to read your review. We're unsure why you or us had issues receiving your messages. Our email is operational 24/7 and the team here work Monday to Friday and normally respond within 24 hours (more often quicker).
We did receive a batch of M&S jeans which the factory had mislabelled. We therefore re-sized the garments against the M&S size templates which we know very well. However, as this was a manual measuring process, and we are human, we can make mistakes.
We do apologise if you did not get a reply, this will not have been on purpose but only through systems issues on one side or the other. We don't actually monitor our Facebook Messenger which has now been added to our list of contacts to monitor thanks to your message.
Best wishes
Will
Customer Service Team
Quality Brands Outlet
Would not buy from again as ignored the email and call regarding a defective dress
Bought a dress for my daughter for work which looks like a second. It had pulls on the body and the piping has a defect. I emailed the email given, no response. I rang and left a message with all the details and no contact. All she wanted was an exchange for the same one without the issues.
20 mars 2025
Avis spontané
Réponse de Quality Brands Outlet
Dear Customer,
I'm really sorry to read your review. It's very unlike us to repsond to a message. However with no further information supplied with your review we cannot investigate this further. All I can say is that we are sorry about the experience your had with us. We take all feedback on board.
Best wishes
Customer Service
Quality Brands Outlet
Wrong size
I ordered a size 8 (the tags said size 8) but the jeans that arrived were huge with a waist of 30 inches. However once I contacted the customer services they were quick to send out a returns bag and another pair. It was all very efficient and timely.
24 février 2025
Réponse de Quality Brands Outlet
Thank you for leaving feedback. Even better when it's 5*
Have a lovely day
best wishes
Customer Service
Quality Brands Outlet
Easy ordering quick delivery very…
Easy ordering quick delivery very pleased with the dress I ordered
24 février 2025
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