My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... Voir plus
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My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... Voir plus
L'entreprise a répondu
I have been using this supplier for my contact lens requirements for some time now. Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of... Voir plus
The service from Quality Eyes was great - except that the product itself was terrible. Three pairs of Clariti XR contact lenses costing over £60 total, and each lens tore within a week. I’ve been wear... Voir plus
L'entreprise a répondu
Quality Eyes. excellent people to for all your contact lens , I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes... Voir plus
Quality Eyes is a UK based company. We pride ourselves on being the most trusted online retailer for contact lenses. Our standards are high, so you will always recieve quality products and service. FAST delivery on all UK orders, contact lenses to your door at the click of a button.
340 Hook Road, KT9 1NU, Chessington, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Quality lens at reasonable price. Quick response when I had a question and fast delivery. Great service!!
Did not like the delivery time iE how long it take to deliver lenses. Nearly a week is too long.
Good customer service. High quality of lenses and a very good value of money.
My order arrived quickly within a week, even though they said it might take longer than expected
Definitely I will order more in the future.
Thank you,
Cheapest I found of the contacta I need and soeedy delivery thanks guys.
The process was easy from start to finish. Ordering was quick and delivered fast too. It helped that I knew exactly what I wanted so I don't know how easy it is if you are shopping around.
Delivery was much faster than anticipated 👍 All lenses were made to the correct prescription. Much cheaper than my previous optician. Very happy 😊👍
Excellent price. Fast delivery. I made a mistake on my order and was able to put it right with one phone call. No Drama
Everything was delivered on time: very happy with the service!
Decent price contact lenses, great delivery time. Would recomend.
I got the lenses I needed quickly, no issues with order etc.
The right lenses at the right price, quick and reliable delivery
Bad is that you show products as available when they end up not being available and I could not search by fit.
Good is that it did find some and they were delivered
This is the first time I've ordered on line. I had a query when ordering, so I called the number on the website. The call was answered promptly and the gentleman understood my problem and it was sorted very quickly. I received my lenses a few days later.
Slight delay in supplying lenses but otherwise pleased with the service. Lenses are reasonably priced and very comfortable. This is the first time I've used Quality Eyes but I'll buy again from them.
Saffron helped me through the process as it was complicated. Many emails later we got it all figured out!
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