I really appreciate Marvin! When I need to order something she is always helpful and follows up with me very promptly. My experience with QualityImprint is extremely positive every time I worked with... Voir plus
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Lisez les avis des autres
Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment. Both products we ordere... Voir plus
L'entreprise a répondu
A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design an... Voir plus
L'entreprise a répondu
Liz at Quality Imprint is incredible. We explained what we were looking for, and she responded quickly with options. Once we nailed down a product, proofs were provided and and orders were placed in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.
Coordonnées de contact
45 West Foothill Blvd., 91711, Claremont, Etats-Unis
- 888-377-9339
- care@qualityimprint.com
- qualityimprint.com
One of my orders was wrong
One of my orders was wrong, they immediately fixed it and sent out a replacement within 2 weeks. They were great to work with.
24 septembre 2024
Réponse de QualityImprint.com
Thank you for the fantastic review! We put a lot of effort into making our customer's order suited to their expectation so we are happy to know that you got the correct order in the end. Thanks again for the support and for giving us chance to fix our error.
Great calendar!
We continue to use Quality Imprints because we get what we order, and it’s correct!
24 septembre 2024
Réponse de QualityImprint.com
We’re grateful and appreciate you taking the time to share your review and rating with us. Thank you!
Great experience!
Liz was awesome to work with. We had a delay in executing the process on our end that could have impacted the time of delivery. Before placing the order, Liz made sure that the expected delivery timing still met our needs versus moving forward with the order. The product looked great!
27 août 2024
Réponse de QualityImprint.com
Thanks a lot for your kind words and for sharing your 5-star review. Liz and the rest of the team will be thrilled to hear another succesful order processing. We can't wait to work with you again on your next project.
Product was good quality at a great…
Product was good quality at a great price point. Customer service was top notch and responsive.
26 août 2024
Réponse de QualityImprint.com
We really appreciate you taking the time to leave us a 5-star review. We always to strive to give great service, good pricing along with quality. Thank you!
NLB Artistry first customized files…
I made an order for some emory files with my company name on it. Josie was helpful all the way through the order. They arrived on time so I can put them in a swag bag for Fashion Week the first week in September.
26 août 2024
Réponse de QualityImprint.com
We can’t wait to share your 5-star review with Josie and the rest of the team. They’ll be thrilled to know your orders arrived on time for Fashion Week.
Always ready to help order or reorder…
Always ready to help order or reorder items. Products are top notch and hold up under wear.
25 juillet 2024
Réponse de QualityImprint.com
Thank you very much for taking the time to leave us a feedback and 5 stars for our service. Much appreciated!
Réponse de QualityImprint.com
We are so grateful that you took time in leaving us a 5-star review. Looking forward to doing your next project soon.
Réponse de QualityImprint.com
Thank you for the 5 stars Cassandra!
Received great product and awesome…
Received great product and awesome customer service! The whole experience was really good. I got a mock image of the product and the delivery was really fast! I will definitely use this business in the future and recommend their services. No problems at all.
5 juin 2024
Avis spontané
Réponse de QualityImprint.com
Thank you for sharing your order experience! We're over the moon knowing we hit the mark for you. Grateful for the warm words and 5-stars. Thank you again!
Super Helpful staff, Easy quick ordering & great product
Marvin Suarez was super helpful and patient with me to get things just how we wanted them. He made the ordering process very easy and the turnover time was great. We are very pleased with the product and know that the guests of our party will love the playing cards.
28 mai 2024
Réponse de QualityImprint.com
Thank you Toni, we are so happy that you enjoyed your experience with us! We appreciate the great review. Marvin was thrilled to hear on how happy you are with his service. We are looking forward to working with you again soon.
Réponse de QualityImprint.com
Thank you for your review Nicole. We will share this with Camilla and she'll be glad to hear this positive feedback on her work. If you could also let us know what can we improve on to get us to 5-stars, that would be very helpful.
My representative did a wonderful job…
My representative did a wonderful job communicating with me. However, there was a limit of two free samples, and when I ordered the first free sample it came damaged and was the wrong item. The representative ordered me a replacement sample. When the sample came it was clear the item wasn't big enough, so I asked for another sample of a different item. I was told that was all she could do, and I couldn't see any more products. I work for a large company and if I plan to purchase 200-500 items, I expect to find the correct item before purchase, and I should be allowed to see the product ahead of time. I chose not to move forward with your company due to this policy.
28 mai 2024
Réponse de QualityImprint.com
Thanks for sharing your feedback Marnie. We're sorry to read your experience didn't match your expectations. It is correct that we only send out two free samples for free including shipping. You may request additional samples, but there will be a charge for every extra sample you order beyond the two samples which was mentioned during the communication exchange. Samples are also randomly sent so it could either be the product with preferred color or another color if the former is unavailable.
Quality Imprint did a GREAT job on the…
Quality Imprint did a GREAT job on the poop bag dispensers we were using as a giveaway at our charity event. The original run was shorted and they quickly printed the other 50 and rushed them out to us. Sadly that box was lost in the UPS netherworld and Quality Imprint came to the rescue and sent another shipment out priority.
24 avril 2024
Réponse de QualityImprint.com
We are so grateful for your 5-star review. Thanks for sharing your rating with us including a brief story on our service even if it wasn't a smooth sailing production experience.
Juliana
Juliana is professional, prompt, informative and kind! Why would I go anywhere else????
25 avril 2024
Réponse de QualityImprint.com
Thank you so much for your 5-star review! We will share this with Juliana and her colleagues.
Josie is AMAZING
Josie is AMAZING! Such excellent customer service. I was in a bind and needed fleeces for a company gathering. She got the custom fleece jackets to me right away! So grateful for her. Thanks again Josie for everything
25 mars 2024
Réponse de QualityImprint.com
Thank you for sharing your order experience! We're over the moon knowing we hit the mark for you. Josie is thrilled to have exceeded your expectations!
Réponse de QualityImprint.com
Thank you for taking the time to give us a 5-star rating. We appreciate it!
Helpful staff that took the extra mile…
Helpful staff that took the extra mile in understanding the details of the order by providing helpful design suggestions
26 mars 2024
Réponse de QualityImprint.com
We strive for excellence, and your 5-star review tells us we're on the right track. Thank you for taking the time to share your experience with us.
Réponse de QualityImprint.com
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
The one most important part of ordering…
The one most important part of ordering from Quality Imprint was that Ana Ruiz always answered my questions and kept me updated on the delivery of my order, through email and phone calls.
25 mars 2024
Réponse de QualityImprint.com
Thank you so much for the 5-star review! We are thrilled to hear that you were happy with Ana's service on your order. Looking forward to hearing from you on your next project.
I wish it was a little brighter- Love…
I wish it was a little brighter- Love the color just not as much pop as it looked in the email for reviewing prior to printing... Other than that looks great !
25 mars 2024
Réponse de QualityImprint.com
Thank you for the honest feedback Christine. We will share with the team regarding the print to see if we can further improve printing. We'd love to work with you again and hopefully turn the experience to a 5-star one.
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