Banner for QuickBOLT

QuickBOLT Avis 237

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A fantastic, professional-grade attachment that worked perfectly for our needs. The product itself is excellent and highly effective. While the packaging was a bit light for the weight, it's a minor p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After watching the product video, a 2-man crew of first-timers was able to install 28 panels in one day using these mounts. They are super simple and efficient to use. We got a big rain 5 days later (... Voir plus

Noté 5 sur 5 étoiles

Quickbolt is the gold standard of solar equipment suppliers. They answer the phone, are knowledgable about their products, enable same day pickup or shipments, and have good priced to boot! When... Voir plus

Noté 5 sur 5 étoiles

First great pre-sale support from Matthew Saavedra in answering my questions and showing me where to find mechanical drawings of mounting brackets. Secondly the mounting brackets worked perfectly for... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipements d'énergie solaire
  2. Services aux entreprises
  3. Importateur
  4. Fabricant
  5. Société d'énergie solaire

Écrit par l'entreprise

QuickBOLT makes the solar mounts installers love. We invented the original Top Mount because we believed there had to be a faster, less intrusive way to install rock-solid solar mounts on asphalt shingle roofs. Since then, the QB1—and its update, the QB2—have been installed on many thousands of roofs with zero reported leaks.😎 But we didn’t stop there. Over the last decade, we’ve applied that same installer-first mindset to develop deck mounts, stone-coated steel mounts, tile mounts, conduit solutions, and even a roof hole repair patch we call the QuickPATCH. 👍 We’ve got warehouses on both the West and East Coast, backed by a shipping team that knows how to get orders out fast and right. Whether you’re across town or across the country, we’ll get you what you need, on time and ready to go. 🚚 As a family-owned business, we understand what it takes to run a successful company. That’s why we pride ourselves on exceptional customer service. If you’ve got a question about solar or solar mounting, give us a call—we’re always happy to talk shop.📞 QuickBOLT solves solar problems by making mounts that go on quick, hold strong, and never leak.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

237 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Pricing Increase: Significant price increase since our…

Pricing Increase:
Significant price increase since our previous purchase late in 2018. We already purchase locknuts from other suppliers, and will look for bolts elsewhere going forward. Like the product, but not the pricing.

26 juillet 2019
Avis spontané
Logo de QuickBOLT

Réponse : QuickBOLT

Calvin,
Thanks for responding on Trust Pilot. During the past 8 months, our costs have increased by 25% due to increased tariffs. We have taken many steps to offset these increases which is why we only raised our prices by 12%. We understand that every company has to watch its bottom line and thank you for all the business you have sent given to us so far. We still believe there is no better value as the QuickBOLTS are one of the easiest and fastest mounting systems on the market.
Respectfully,
Rick Gentry
rgentry@quickscrews.com

Noté 5 sur 5 étoiles

Great service

Great service! Got the order out late in the day for next day delivery.

22 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

as always

as always, helpful sales guy, and prompt shipping. It just doesn't get any better!

16 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Great product and customer service

Great product and customer service. Very happy. I have had to order 3 times in the last month and they have been quick to ship. I do think they need to fix their website to retrieve the UPS tracking number... that would be great!

4 juillet 2019
Avis spontané
Noté 1 sur 5 étoiles

Placed order have not received any…

Placed order have not received any communication regarding when to expect shipping etc. I have received more emails about filling out a survey than I have about order status.

31 mai 2019
Avis spontané
Logo de QuickBOLT

Réponse : QuickBOLT

Jay,
We apologize for the delay. We have had a few problems our IT department is working on. We do not expect these problems to occur in the future. Your order should be delivered to you on Monday, Hune 3rd.
Regards,
Rick Gentry

Noté 2 sur 5 étoiles

7 Days after order placed and paid…

7 Days after order placed and paid for,no notice of shipment or contact of any kind. Product has not arrived, even though shipping point is only about 3 hours away by car.

11 mai 2019
Avis spontané
Logo de QuickBOLT

Réponse : QuickBOLT

We apologize for our error. There was a problem that has been resolved. We will ship your order today 5.13.19.

Noté 5 sur 5 étoiles

Fast

Fast, efficient, and great phone service if needed

10 avril 2019
Avis spontané
Logo de QuickBOLT

Réponse : QuickBOLT

Thank you Michael, give us a call anytime!

Noté 2 sur 5 étoiles

Ridiculous shipping charge thru UPS and…

Ridiculous shipping charge thru UPS and handling charge. 6 dollar part costs nearly $40.

25 mars 2019
Avis spontané
Logo de QuickBOLT

Réponse : QuickBOLT

Thank you for your review Steve. We understand that the UPS charges can be relatively high for orders of individual hooks-- typically, most customers need a whole box for an installation. We'd be curious to know why you ordered only 1 mount? Perhaps you wanted to test the product? We might be able to find an alternative shipping solution for your next order. Send an email to jwiener@quickscrews.com if interested.

Either way, we hope you ended up liking our mounting hardware!

Noté 2 sur 5 étoiles

Several problems

You were unable to process an order over the phone which was disappointing, requiring me to establish an online account.
You said that doing so is easy and that once I placed the order that it would be ready for will call in 45 minutes.
I did not have computer access at the time so setting up the account was not easy. I had my co-worker do it.
I arrived 1 hour after the online order was placed and still had to wait 15-20 minutes at will call for you guys to sort out the order.
I did not need screws with the order, so they were removed from my package, yet I was not credited for them.
Your will call prices are ridiculously high compared to purchasing from a distributor.

30 novembre 2018
Avis spontané
Logo de QuickBOLT

Réponse : QuickBOLT

Dear Sir:

It has been our company policy for over 30 years not to accept phone orders. We are sorry you felt inconvenienced by this policy.

That being said, we do apologize for not having your order ready one hour after you placed it. However no credit is due, because although we were out of the item you ordered we had the same item with screws in it, so we took the screws out so you could get the hooks you needed.

In regards to pricing in many situations it is better for the installer to buy from a distributor, in this situation I presume you determined that no distributor could meet your request of supplying the products within an hour, which is why you must have purchased them direct at a higher price.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus