Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... Voir plus
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Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... Voir plus
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I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... Voir plus
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My gravel shoes lost a spike, and as I couldn't find a compatible spike to replace (sold out everywhere) contacted quod.cc support. The day after I had a set of new spikes delivered in the other side... Voir plus
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I honestly bought the Weekend Cycling Sneaker to test their walkability. I completed LEJOG last summer and did quite a bit of walking on some of the steeper climbs. The Bontragers I had at the time co... Voir plus
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London, Royaume-Uni
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Let's start with the positive - these shoes look amazing, but the issue is when paying over £300 for a pair of shoes I expected them to be comfortable.
I've had multiple high end cycling shoes previously and they are all comfortable, so I don't understand why these shoes really start to hurt my feet so much after around 50 miles.
I've spoken to the customer service team and the response basically said that the soles are very cheap because most of their customers and staff put custom insoles in them.
So in summary if you have custom insoles already then they may be amazing. If you don't expect to pay £100+ for some decent insoles to try and get them to be usable.
Time will tell, but if my new insoles which are currently order don't do the trick it will be a £300 pair of shoes in the bin as once you add cleats to them you cannot return

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I bought the Grand Tourer CX. Perfect fit in combination with fast shipping earns a five star rating

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Amazing product! Quality and design was ones of the most valuable characteristics!

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Pretty comfortable from the start and have bedded in beautifully and now supper comfy, will be buying a second set of off road ready for the cyclocross season

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They don’t do wide shoes which is unbelievably frustrating. Their actual service etc was great but only making narrow shoes in this day and age seems bizarre. Their shoes look amazing as well - which adds to the frustration.

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Quick shipping. First ride out with the shoes was great. Best part was I didn’t have to buy an arch support insert.

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Had problems with quoc product not bought directly from QUOC, while quoc were unable to help, they gave advice to me and a 30% discount. I was able to use their advice to sell the product (at a loss) however with the 30% discount and money from sold item, i was able to purchase from QUOC and break even. On purchasing i received my item quickly with very clear instructions on how to return if unhappy. Staff were really helpful and well informed, will definitely shop from QUOC again

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Really useful information on the website with regards sizing to help make my purchase right first time. And really sensible prices for a quality product.

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very helpful customer service who helped to sort out some logistics!

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I originally ordered the Gran Tourer Lace in a size 43 according to the instructions regarding measuring my feet. Unfortunately, they were too small. Alice was AWESOME in helping me through the return. I got the brown/pink and that color was discontinued and she mentioned that there were new colors and models soon being released and also gave me discount code due to the brown/pink being discontinued. I ended up waiting for the new release and got the GT II in the new color way. They fit perfect and I just got the cleats on and will ride them for the first time today! Very excited!

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Awesome product. True sizing and great quality after 3 rides so far. Email Quoc prior purchase to confirm about sizing and the response was good and quick. Highly recommended.

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Great communication and follow through. Love the Quoc x Maap shoes.

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Excellent customer service and the shoes are unbelievable. Wore them out of the box on a 130 mile gravel race with 15k ft of climbing. Zero foot issues. And pedorthics is my profession.

Réponse de QUOC
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