Urgent Refund Request
Urgent Refund Request - Fund Withheld Under Rule 2.2.4
Dear Quotex Management,
I am writing this official review to urgently request the refund of my original deposit amount of $700 USD, which is currently being withheld by the platform.
As a beginner trader, I accidentally created a secondary account due to technical confusion and lack of experience with the platform's terms of service (Clause 1.28). However, as soon as I realized this mistake, I immediately logged out and completely froze all activities on that second account. I have absolutely no intention of abusing any bonus systems or engaging in dishonest activity. I am a genuine individual retail trader who traded honestly and simply wants her capital back.
Following the instructions in the support email, I have already submitted a new ticket via the "Contact Us" form, fully attaching all required verification documents:
High-definition Verification Selfie holding my official National ID and a handwritten note with "QUOTEX", the current date, and my signature.
Official proof of deposit with the Blockchain transaction details.
Here are my financial transaction details for verification:
Registered Email: Ufhr09228@
Deposit Amount: $700 USDT
Deposit Network: TRC-20 (TRX)
Transaction Hash (TxID): 20ce63e0c9f4e21a874ef274ee4737d68b81b650809855f1bd18227df8279952
Source Wallet Address (My Wallet): TGcvBap2swXCsTgFA8YFAmmczBxZ5FqcNf
Destination Wallet Address (Quotex Wallet): TBwoYwGdyX8S3eYr2iFNyYmta5ZV37bEv3
I respect Quotex’s right to close accounts that violate system policies, and I do not request the reopening of my trading account. However, withholding my original deposit ($700) while I have proven my 100% genuine identity via live selfie is legally unacceptable.
I kindly request the compliance team to review my pending ticket immediately and process the $700 refund back to my source wallet. I look forward to updating this review with a 5-star rating as soon as the platform resolves this issue and returns my funds.
Thank you
21 juin 2026
Avis spontané