chat did not accept the document format requested. An agent asked me to send a file, but the upload control rejected that file type. It is the kind of small design choice that becomes irritating after... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
For me, the weak point was tablet layout. There was plenty of screen space, yet the interface behaved like an enlarged phone app. On top of that, the tablet version looked stretched rather than redesi... Voir plus
I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt mor... Voir plus
logging out did not return to a clear sign-in screen. Because The app briefly showed account content before finally returning to login, I ended up double-checking something that should have been obvio... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
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Écrit par l'entreprise
Coordonnées de contact
42 Elm Street, M1 1, Manchester, Royaume-Uni
- info@radiantdwell.website
- radiantdwell.website
1,2
Mauvais
108 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Live table stake £115 went
Live table stake £115 went wrong when promo slots went missing after 17 minutes after deposit. Lobby notice gave the same old status note while lunch went cold
24 septembre 2026
Avis spontané
eight days for £45
eight days for £45! deposits land in seconds, the cashout is painfully slow.
25 septembre 2026
Avis spontané
£90 cashout still pending.
23 septembre 2026
Avis spontané
KYC with ID photo
KYC with ID photo; address proof appeared from my account page only after I requested payout. Bonus screen turned the missing update toward guesswork with £70 involved.
22 septembre 2026
Avis spontané
Live table stake £86
Live table stake £86: promo slots went missing after a £175 test after deposit. Bonus screen stayed blank after 13 minutes. Support never explained the change.
25 septembre 2026
Avis spontané
Cashier spinner after £17
Cashier spinner after £17; mobile casino returned me to the lobby with Skrill after one spin. Lobby notice changed without warning while profile status said cancelled.
24 septembre 2026
Avis spontané
Refreshed it twice
Refreshed it twice, Promo page for £48: free spins vanished after 9 minutes after I opened Lightning Roulette. Mobile page changed again after the deposit was taken.
25 septembre 2026
Avis spontané
checked twice
checked twice, After one casino refresh: the card payment cleared on ticket #23677 but the casino balance stayed £0. Mobile page contradicted the email at Sat 17:11.
25 septembre 2026
Avis spontané
Cashout limits appeared overnight
Cashout limits appeared overnight, £50 a day, no email, no warning. Since when?
23 septembre 2026
Avis spontané
Tuesday evening I requested £147…
Tuesday evening I requested £147 through Visa. The status stayed on approved for two days, and support could not explain what was actually being checked
25 septembre 2026
Avis spontané
Checked later
Checked later, Deposit screen Sun 13:43: the card payment cleared with Skrill but the casino balance stayed £0. Email update hid the cashout reason at Fri 17:41.
24 septembre 2026
Avis spontané
Tried taking out £46 through bank…
Tried taking out £46 through bank transfer; it was blocked because the minimum suddenly became £60. Great system, really.
24 septembre 2026
Avis spontané
This felt more like poor signposting than a learning curve in deposit match
I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt more like poor signposting than a learning curve. It stood out while I was reviewing my account.
24 septembre 2026
Avis spontané
Won £48 on Big Bass
Won £48 on Big Bass, went to withdraw, and the whole request was gone from the history by morning. no email, balance just back to what it was before. odd.
22 septembre 2026
Avis spontané
Verification after £315
Verification after £315; KYC asked for the same utility bill again at Sun 12:32 before withdrawal. Mobile page left the old status visible before I closed the tab.
22 septembre 2026
Avis spontané
£17 payout history had the issue first
£17 payout history had the issue first: my bank app had nothing while the receipt on cheap Android said paid. Lobby notice changed without warning with £28 involved.
24 septembre 2026
Avis spontané
£12 was locked without any explanation.
22 septembre 2026
Avis spontané
while dinner was on
while dinner was on, Cashback note Fri 8:28 — reload code took the deposit with Mastercard but my bonus area stayed blank. Mobile page changed again with £22 involved.
25 septembre 2026
Avis spontané
The bit that annoyed me was Account…
The bit that annoyed me was Account page after login: cashier, email and profile at Sat 8:39 all disagreed. Cashier screen showed an older balance with £175 involved.
24 septembre 2026
Avis spontané
The fees page says nothing about a…
The fees page says nothing about a conversion charge.
My statement shows one.
£6.20 on a £150 payout, and nobody in chat could explain where it came from.
24 septembre 2026
Avis spontané
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