My problem was sorted out by Holly so quickly. I never have problems usually but when I have it's been sorted out as a matter of urgency. Definitely go on raffolux you won't be disappointed, I promis... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... Voir plus
I won an iPad recently but couldn’t enter my address for delivery online, messaged chat and Holly sorted all out for me, no problems! look forward to receiving it now 🙏🏼
I haven’t won with Raffolux (just yet) but upon facing a small glitch on their website with spending my earnt credits, I was helped by Sam via their chat very quickly who resolved it without question.... Voir plus
À propos de l'entreprise
- Fournisseur de loterie
- Service de jeux d'argent
- Fournisseur de service de jeux
- Détaillant de tickets de loterie
- Point de vente de billets de loterie
- Fournisseur de billets de lotterie en ligne
Écrit par l'entreprise
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Écrit par l'entreprise
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Coordonnées de contact
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, Royaume-Uni
- 01270906643
- support@raffolux.com
- raffolux.com
4,6
Excellent
4 k avis
A répondu à 74 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Raffolux is great for raffles
Raffolux is great for raffles, especially instant wins. And a huge thank you to Holly who helped resolve a few bugs on Raffolux site.
15 janvier 2026
Avis spontané
Réponse de Raffolux
Hey Filiz,
Thank you so much for taking the time to leave your review. We'll pass your feedback on to Holly as well!
Good luck with your entries! 🍀
- The Raffolux Team 💜
Easy to use and join
Easy to use and join. Gives everyone a good chance. Got to be in it to win it!
13 janvier 2026
Réponse de Raffolux
Hey Milly,
Thank you so much for taking the time to leave your review, we're so glad to hear you've found it easy to play.
Good luck with your entries! ✨
- The Raffolux Team 💜
No winners seem to be fixed
No winners seem to be fixed, playing for a while now, but the winners are in posh areas only.
21 novembre 2025
Réponse de Raffolux
Hi Abdul,
Thanks so much for taking the time to leave your review. We're sorry to hear you feel as though our draws are fixed. We understand that not winning can be incredibly frustrating, and while this may feel unfair, all of our draws are completed using random.org to ensure complete fairness. You can also view the results for our draws here: https://raffolux.com/draws
While we want all of our users to have fun while playing, we also want to encourage responsible play (https://raffolux.com/responsible-play). We recommend checking out this portion of our website if you feel that you are no longer having fun or if spending is becoming unsustainable. We are also able to block and close your account on request.
Our customer service team are also on hand to help if you ever need assistance or wish to provide further feedback. We'd love to hear from you!
- The Raffolux Team 💜
I paid you £1.00 to enter a draw to win…
I paid you £1.00 to enter a draw to win a car - just tell me when the draw takes place.
11 janvier 2026
Réponse de Raffolux
Hey Terence,
Thanks for taking the time to leave your review, though we're sad to see you've not had a great experience. Our customer service team are on hand between 9am - 5:30pm Monday - Friday and 2pm - 6pm on weekends to answer any questions you might have regarding our raffle draw times. You can also find all of this information on each of the raffle pages, and view our past draws here: https://raffolux.com/draws
You can find the details of the Range Rover Sport draw here: https://raffolux.com/draws/01KDRNE6M1MXC1C3CJX7FP67VC, it was drawn on the 30th of December.
We'd also love to hear from you regarding your rating as well if you've had a negative experience with us, we'd like to learn more. You can reach out to us via live chat, email (support@raffolux.com) or by phone on 01270 906643.
- The Raffolux Team 💜
Réponse de Raffolux
Hey Graeme,
Thanks so much for your review, we're glad to hear you're enjoying playing with us!
Good luck with your entries! 🤞
- The Raffolux Team 💜
Réponse de Raffolux
Hi Donna,
Thanks so much for leaving your review, we're glad to hear you're enjoying playing with us. Responsible play is extremely important to us, so we recommend checking out our responsible play page. We're also able to place a block on your account if you ever feel like you need to take a break.
- The Raffolux Team 💜
Réponse de Raffolux
Hi Farooq,
Thank you so much for your review!
- The Raffolux Team 💜
It was seemless easy to understand and…
It was seemless easy to understand and to get involved
9 janvier 2026
Réponse de Raffolux
Hi Ian,
Thank you so much for your review, we're so happy to hear you've found it easy to join and play.
Best of luck with your entries! 🤞
- The Raffolux Team 💜
Réponse de Raffolux
Hi Gary,
Thanks for your review!
- The Raffolux Team 💜
Good competitions however their app is…
Good competitions however their app is useless keeps saying there is a bug then says install app again I have tried this numerous of times and it still does not work shame because I like the competitions they do but I have had to change to a different company now
8 janvier 2026
Avis spontané
Réponse de Raffolux
Hey Mark,
Thank you so much for taking the time to leave your review. Our app is currently down for maintenance while we work on a brand-new version. Our website will work perfectly fine on your device's web browser for now: https://raffolux.com/
If you'd like to give us another go, please feel free to get in touch with us via live chat or support@raffolux.com and mention this review. We'd love to drop some credit into your account. 💜
Best wishes,
The Raffolux Team 💜
Very friendly and efficient service
Very friendly and efficient service, answered my question within minutes
7 janvier 2026
Avis spontané
Réponse de Raffolux
Hey Clare,
Thank you so much for taking the time to leave your review. We're glad to hear your question was answered so quickly! 💜
- The Raffolux Team
a simple and easy to navigate website…
a simple and easy to navigate website and process
6 janvier 2026
Réponse de Raffolux
Hi Jim,
Thank you so much for your review. We're glad to hear you found the new website easy to navigate. We're also open to hearing any other feedback you might have at support@raffolux.com.
- The Raffolux Team 💜
Réponse de Raffolux
Hey Alison,
Thank you so much for taking the time to leave your review. We wish you the best of luck with your entries! 🤞
- The Raffolux Team 💜
Everything's fine entering the various…
Everything's fine entering the various draws. Finding the results is hard
7 janvier 2026
Avis spontané
Réponse de Raffolux
Hey Robert,
Thanks so much for leaving your review. You can check out our past draws here: https://raffolux.com/draws
Good luck with your entries! 🍀
- The Raffolux Team
Really enjoyed playing drop zone.Great…
Really enjoyed playing drop zone.Great fun and i played it twice and i won £35 altogether! I also entered draw for every man's dream, a Campervan. Fingers crossed, I am 74 so what an amazing chance to win my lifetime dream.
13 novembre 2025
Réponse de Raffolux
Hi Desmond,
Thanks so much for your review!
- The Raffolux Team 💜
Where are my withdrawals?!!
Have been waiting two weeks now for my pending withdrawals (25) and despite messaging by email have had no money or response?! What’s going on?! Have put me in a very bad financial position, especially after Christmas. Please get back to me ASAP and resolve this situation!
6 janvier 2026
Avis spontané
Email address change
I have changed my email which is a nightmare to instigate. Holly at Raffolux made the process so easy and sorted.
Wishing that other organisations had such an efficient process.
2 janvier 2026
Avis spontané
Réponse de Raffolux
Hi there,
Thank you for your lovely feedback! We’re so pleased to hear Holly was able to make what’s usually a tricky process nice and easy for you; she’ll really appreciate the shout-out. It’s great to know our support stood out to you.
Best of luck with your future entries!
– The Raffolux Team
Concerning concept
Concerning concept, runs as a competition site, no spend restrictions, can literally save end thousands without any questions, Preys on a vulnerable customer base.
STAY AWAY FROM THIS SITE.
9 août 2025
Réponse de Raffolux
Hello Louise,
Thank you for taking the time to leave your review. I'm really sorry to hear that you feel this way about our platform. We have responsible play tools available to all our players, such as budget calculators and links to other resources for help. We will also be introducing more, such as spend limitations, in the future as we take responsible play extremely seriously.
We do welcome any and all feedback, and should you need any assistance with some of the above-listed tools, our team is happy to help at support@raffolux.com.
Kind regards,
The Raffolux Team
That you can win
1 janvier 2026
Avis spontané
Réponse de Raffolux
Hi Margaret,
Absolutely! And we’re glad you experienced it!
Thank you for taking the time to leave a review and for being part of Raffolux.
Best of luck in future draws!
Really enjoyable and I won something…
Really enjoyable and I won something early on but it’s the customer service that is great. Recommended!
27 décembre 2025
Avis spontané
Réponse de Raffolux
Hi there,
Thank you for taking the time to leave a review! We’re glad our support team was able to help.
Your support means a lot to us.
-The Raffolux team
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